First off I will say that rating on staff alone, check in, etc, and the breakfast (omelets cooked to order!) I would give this place an EXCELLENT) The reason for low rating is because I booked through Expedia and didn’t realize I had booked an extended stay room, which is actually the old motel in back. Very old and outdated. The big screen TV was useless to watch because trouble with internet and it kept freezing or skipping. Bathroom lino coming loose, trippable, bathroom door wouldn’t latch, no bath towels. The main hotel is a convention centre and looked very nice. When booking make sure you don’t book the “extended stay” part. The back motel part either needs a major renovation or just remove entirely.