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쿠따 파라디소 호텔 - 스 서티피드 여행 후기

5 out of 5
쿠따 파라디소 호텔 - 스 서티피드
Jl. Kartika Plaza, South of Kuta, Tuban, Kuta, Bali

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 413개" "
평점 8 - 좋아요. 1003개 이용 후기 중 363개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 128개" "
평점 4 - 별로예요. 1003개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 38개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

KYEONGHO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 5월 2일
Dear Kyeongho,Thank you for choosing to stay at Kuta Paradiso Hotel and for sharing your rating with us. We're thrilled to receive a perfect score of 5 out of 5 from you!We're glad to know that you had a wonderful experience during your stay. If you have any additional feedback or if there's anything else we can assist you with, please feel free to reach out.We hope to have the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,

10/10 - 훌륭해요

실제 이용하신 고객

2023년 10월에 1박 숙박함
답변 제공: Rio Yudha, Ecommerce Manager, Kuta Paradiso Hotel 님, 2023년 10월 30일
Dear SOMIWarmest greetings from Kuta Paradiso HotelThank you for your perfect score! We're thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is our greatest reward, and we look forward to delivering another exceptional experience when you visit us again in the future.Sincerely yours

2/10 - 너무 별로예요

Jeonghoon

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
공항에서 픽업하기로 했었는데 그들은 나오지 않아서 택시타고 호텔에 갔다. 공항에서 그들을 찾느라 2시간을 버려야했다
2023년 10월에 1박 숙박함
답변 제공: Rio Yudha, Ecommerce Manager, Kuta Paradiso Hotel 님, 2023년 10월 23일
Dear JeonghoonWarmest greetings from Kuta Paradiso HotelI apologize for any inconvenience you experienced in trying to locate the guests you were supposed to pick up at the airport. It's disappointing when such situations occur, and it can be frustrating. If you have any concerns or need assistance with future arrangements, please don't hesitate to reach out, and we'll do our best to assist you.Thank you for your understanding, and we hope your overall experience at the hotel was a positive one.Sincerely yours,

10/10 - 훌륭해요

Taeyoung

2023년 3월에 1박 숙박함
답변 제공: General Manager 님, 2023년 4월 14일
Dear TaeyoungWarmest greetings from Kuta Paradiso HotelThank you for the time to give us a good score at Expedia. we are glad to share this good review to our management and staff as we always strive to give our very best services and accommodation to our valued guests. We are waiting to welcome you back here again in the near distant future at Kuta Paradiso Hotel Sincerely yours.

4/10 - 별로예요

jangsaeng

2023년 2월에 1박 숙박함
답변 제공: General Manager 님, 2023년 3월 8일
Dear JangsaengWarmest greetings from Kuta Paradiso HotelAnd thank you for taking the time to give us a comment, we are pleased to learn that you enjoyed your overall relaxing stay in our hotel. we are waiting to welcome you back here at Kuta Paradiso Hotel.Sincerely yours

8/10 - 좋아요

Jiyoung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
첫 날 스위트룸은 청결상태는 좋았으나 다른 건물의 기계소리 때문에 잠을 못 잤습니다 다음날 방교환해달라고 이야기 하니 새로운 방은 청결상태가 그렇게 좋지 못 하다고 이야기는 했지만 청소를 제대로 안 한 상태였고 옷장 문을 여는 순간 도마뱀 한 마리가 나를 반겨 주었습니다 테라스에는 저녁 마다 도마뱀이 출몰 했습니다 이번이 4번째 꾸타 파라디소 호텔 방문이었는데 정말 최악이었습니나 에어컨에 냄새도 많이 심했습니다
2019년 12월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 11월에 2박 숙박함

10/10 - 훌륭해요

Jong seong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
꾸따 최고 숙박
접근성 주위 인프라 가격 서비스 나무랄데 없습니다.
2019년 9월에 2박 숙박함

6/10 - 괜찮아요

Hyejeong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 만족한 경험
가성비로는 매우 높은 점수를 주고 싶네요. 조식, 위치로는 좋아요. 근데 첫날은 반지하 방을 줘서 여행의 기분을 망칠뻔했어요. 다음날 컴플레인해서 방 바꿔줘서 다행히 즐거운 여행을 했어요.
2019년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
오래된 호텔이라서 시설이 좋지는 않았지만 불편하지는 않습니다. 위치가 상당히 좋고 아침식사가 괜찮았습니다.
2019년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
전반적으로 만족합니다 세번째 방문인데 올때마다 편안합니다 다음에도 또 방문하고 싶습니다 청소 상태는 그렇게 양호하지 않습니다
2019년 7월에 4박 숙박함

8/10 - 좋아요

soyoung

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
공항에서10분거리 시설은 노후되었으나 관리와조식은 평타 서핑 쇼핑 마사지 받기좋은 위치 6박예약중 둘째날 방교체요구후 더좋은방 얻었음 오는날 공항픽업서비스 좋음
2019년 4월에 6박 숙박함

8/10 - 좋아요

재관

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
꾸따 파라디소 호텔 후기
괜찮았습니다. 꾸따비치와 워터붐 근처에 위치하여 시내에서 놀기에 좋습니다.
2019년 2월에 3박 숙박함
답변 제공: Marketing communication executive 님, 2019년 3월 18일
Dear Valued Guest, Thank you very much for the time you make to write us a kind review. I thank you for bringing this matter into my attention and please be assured that I’ve addressed it with our team to ensure high standards are met at all times. We are all looking forward to welcome you here again for the next trip to bali. Best Regards, Hanum Aprilia Handriani Marketing communication executive

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
우기에 가서 객실에 습기가 좀 있는 것 말고는 불편한 점이 없었습니다 간단히 먹기에 좋은 조식도 괜찮았습니다
2019년 1월에 5박 숙박함
답변 제공: Marketing communication executive 님, 2019년 2월 12일
Dear Valued Guest, Thank you very much for the time you make to write us a kind review. We are all looking forward to welcome you here again for the next trip to bali. Best Regards, Hanum Aprilia Handriani Marketing communication executive

2/10 - 너무 별로예요

Jun Dong

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very bad!
This is where I don't want to stay again. I had to sweat during the breakfast time and had to pay 84000 IDR for two bottles of water! And I do not know how much I've been bitten by mosquitoes.
2019년 1월에 1박 숙박함
답변 제공: Marketing communication executive 님, 2019년 2월 6일
Dear Valued Guest, Thank you very much for the time you make to write us a kind review. I thank you for bringing this matter into my attention and please be assured that I’ve addressed it with our team to ensure high standards are met at all times. We are all looking forward to welcome you here again for the next trip to bali. Best Regards, Hanum Aprilia Handriani Marketing communication executive

10/10 - 훌륭해요

Yeonsik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 3박 숙박함
답변 제공: Marketing communication executive 님, 2019년 1월 28일
Thank you

8/10 - 좋아요

Derek

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아침식사는 매우 만족 합니다. 위치가 번화가 중심이라 아주 만족 합니다. 서비스도 좋습니다.
2018년 12월에 5박 숙박함
답변 제공: Marketing communication executive 님, 2019년 1월 4일
Dear Valued Guest, Thank you very much for the time you make to write us a kind review. I thank you for bringing this matter into my attention and please be assured that I’ve addressed it with our team to ensure high standards are met at all times. We are all looking forward to welcome you here again for the next trip to bali. Best Regards, Hanum Aprilia Handriani Marketing communication executive

6/10 - 괜찮아요

seok beom

좋아요: 직원 및 서비스, 객실의 편안함
가성비로는 높다는평가많은데 틀리진않네요ㆍㆍ
발리에 파라디소라는 호텔이 두곳이라 헷갈 릴수있는데 나는 쿠타 파라디소 해변에2분거리 위치는 굳ㆍ주변 편리성 굳ㆍ사이즈에비해부대시설이 부족합니다ㆍ
2018년 12월에 4박 숙박함
답변 제공: Marketing communication executive 님, 2018년 12월 27일
Dear Valued Guest, Thank you very much for the time you make to write us a kind review. I thank you for bringing this matter into my attention and please be assured that I’ve addressed it with our team to ensure high standards are met at all times. We are all looking forward to welcome you here again for the next trip to bali. Best Regards, Hanum Aprilia Handriani Marketing communication executive

8/10 - 좋아요

MIJUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
무난 평범한 숙소 가성비 좋은
무난한 숙소였어요 위치도 괜찮았구요 조식은 그냥 그랬습니다
2018년 12월에 2박 숙박함
답변 제공: Marketing communication executive 님, 2018년 12월 27일
Dear Valued Guest, Thank you very much for the time you make to write us a kind review. I thank you for bringing this matter into my attention and please be assured that I’ve addressed it with our team to ensure high standards are met at all times. We are all looking forward to welcome you here again for the next trip to bali. Best Regards, Hanum Aprilia Handriani Marketing communication executive

10/10 - 훌륭해요

실제 이용하신 고객

2018년 11월에 3박 숙박함
답변 제공: Marketing communication executive 님, 2018년 12월 5일
Thanks

8/10 - 좋아요

SEO JEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
~~~
~~~
2018년 11월에 1박 숙박함
답변 제공: Marketing communication executive 님, 2018년 11월 12일
Dear Valued Guest, Thank you very much for the time you make to write us a kind review. see again for the next trip to bali. Best Regards, Hanum Aprilia Handriani Marketing communication executive

6/10 - 괜찮아요

JAEHO

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
전반적으로 만족하나 청소상태가..
전반적으로 만족합니다만 룸 청소상태, 특히 화장실 및 욕조 청소상태가 아쉽네요
2018년 9월에 2박 숙박함
답변 제공: MARKETING COMMUNICATION EXECUTIVE 님, 2018년 10월 1일
Dear Valued Guest, Thank you very much for the time you make to write us a kind review. I thank you for bringing this matter into my attention and please be assured that I’ve addressed it with our team to ensure high standards are met at all times. We are all looking forward to welcome you here again for the next trip to bali. Best Regards, Hanum Aprilia Handriani Marketing communication executive

10/10 - 훌륭해요

Kulwinder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 5월 10일
Dear KulwinderThank you for the perfect score! We're thrilled to hear that you had an excellent experience at Kuta Paradiso Hotel. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. If you have any further feedback or if there's anything else we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back for another fantastic stay!Warm regards,

8/10 - 좋아요

SUZUKI

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
施設は古いですが、全く問題ないです。クタの繁華街も徒歩圏内、プールも適度に人もいてバスケなど水中で楽しめます。朝食は値段相応ですが、種類ともに楽しめます。 相対的にコストパフォーマンスの高いホテルです。
2024년 4월에 7박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 5월 6일
Dear Suzuki,Thank you for choosing to stay at Kuta Paradiso Hotel and for sharing your feedback with us. We're glad to hear that you found our hotel conveniently located within walking distance to downtown Kuta and that you enjoyed the pool facilities, including the opportunity to engage in water sports like basketball.While we appreciate your understanding regarding the age of some of our facilities, please know that we continuously strive to maintain and improve our amenities to ensure a comfortable stay for our guests.It's great to hear that you found the breakfast reasonably priced with a good variety of options, and we're pleased to know that you found our hotel to be cost-effective.We hope to have the pleasure of welcoming you back for another stay in the future.Warm regards,

8/10 - 좋아요

Natasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The pool was great!! Rooms needed some maintenance. The sink was almost falling out of the hole and the overflow drain drained onto the floor. But overall the hotel was great!
2024년 5월에 1박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 5월 3일
Dear NatashaThank you for choosing to stay at Kuta Paradiso Hotel and for taking the time to share your feedback with us.We're delighted to hear that you enjoyed our great pool facilities. However, we apologize for any inconvenience caused by the maintenance issues in your room, including the sink and overflow drain. Your feedback is important to us, and we will address these issues promptly to ensure a more comfortable stay for our guests in the future.We're glad to hear that overall, you found the hotel to be great. We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay.Best regards,

2/10 - 너무 별로예요

Moldovan

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We was checked in a room with a mouldy smell and also with broken balcony door, I called the receptionist to inform about this and their response was:’I will send someone to spray air refresher in the room’, after 10m the smell was back and I went down to inform again and I was approached with a rude attitude and with the following response after: “why you didn’t informed the other people before”. The most friendly staffs is the security especially Wara, other staff they are not well informed or not prepared. Not worth the rating.
2024년 4월에 3박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 5월 2일
Dear MoldovanI hope this message finds you well. I am writing to extend my deepest apologies for the unpleasant experience you encountered during your recent stay at our hotel. Your feedback is incredibly valuable to us, and I am truly sorry for the shortcomings you experienced.It deeply concerns me to learn about the issues you faced with the mouldy smell and broken balcony door in your room. Please accept my sincerest apologies for the inconvenience and discomfort this caused you. Additionally, I am truly sorry for the unsatisfactory response from our receptionist and the rude attitude you encountered. This behavior is completely unacceptable, and I assure you that it does not reflect the level of service and hospitality we strive to provide to our guests.Your feedback regarding the friendliness and preparedness of our staff is also concerning, and I assure you that we will address these issues with our team to ensure that all staff members are well-informed and prepared to provide exceptional service to our guests. I am glad to hear that you found our security staff, especially Wara, to be friendly, and I will be sure to pass on your kind words to him.Please know that we take your feedback seriously, and we are committed to making the necessary improvements to ensure that all our guests have a pleasant and comfortable stay with us. If there is anything else we can do to address your concerns or if you have any further feedback, please do not hesitate to reach out to me directly at [email address].Once again, please accept my sincerest apologies for the shortcomings you experienced during your stay. We truly value your feedback, and we hope to have the opportunity to welcome you back in the future for a much-improved experience.Sincerely yours,

8/10 - 좋아요

YOSHIMASA

가족 여행
좋아요: 직원 및 서비스
部屋は十分な広さで快適。 プールもあって過ごしやすい時間でした。 ベランダや樹々に来たリスがとても可愛かった 少し古さが目立ちました、
2024년 4월에 2박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 5월 2일
Dear YoshimasaThank you for choosing to stay at Kuta Paradiso Hotel and for sharing your feedback with us.We are delighted to hear that you found your room spacious and comfortable, and that you enjoyed spending time at our pool area. It's wonderful to know that you found the squirrels around the balcony and trees cute – they indeed add a touch of charm to our surroundings.Your comments about the room being a little old are duly noted. We are continuously working on enhancements to ensure that our guests have a comfortable and enjoyable stay.We appreciate your valuable feedback and hope to have the pleasure of welcoming you back for another wonderful experience in the future.Warm regards,

8/10 - 좋아요

ROBERT 님, THORNBURY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff were extremely good and hospitable The actual hotel needs a bit of TLC to get it up to a very good standard. Overall the amenities offered and the staff made it a good experience
2024년 4월에 8박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 5월 2일
Dear RobertThank you for your recent stay at Kuta Paradiso Hotel and for taking the time to share your feedback with us.We are delighted to hear that you found our staff to be extremely good and hospitable. Providing excellent service is one of our top priorities, and we are thrilled that our team exceeded your expectations.We also appreciate your feedback regarding the condition of the hotel. Rest assured, we continuously strive to maintain and improve our facilities to ensure that they meet the expectations of our guests.Your comments are invaluable to us as we work towards enhancing the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,

6/10 - 괜찮아요

Sri

좋아요: 편의 시설/서비스
The building needs to be upgraded.
2024년 4월에 4박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 5월 2일
Dear SriThank you for taking the time to share your feedback with us regarding your recent stay at our hotel. Your comments are invaluable to us, and we appreciate your honesty.We sincerely apologize for any inconvenience or disappointment caused by the condition of our building. Your feedback regarding the need for upgrades is duly noted, and we assure you that we are committed to making improvements to enhance the overall guest experience.Please know that we take your feedback seriously, and we will be conducting a thorough assessment of our property to identify areas for renovation and upgrade. Our aim is to ensure that our facilities meet the standards expected by our guests, and we will work diligently to address any shortcomings.We appreciate your understanding and patience as we strive to make these improvements. If there is anything else we can do to address your concerns or if you have any further feedback, please do not hesitate to reach out to us.Once again, thank you for sharing your experience with us, and we hope to have the opportunity to welcome you back in the future for a much-improved stay.Sincerely yours,

10/10 - 훌륭해요

Glenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 5월 2일
Dear GlendaThank you for choosing to stay at Kuta Paradiso Hotel and for sharing your rating with us. We're thrilled to receive a perfect score of 5 out of 5 from you!Your satisfaction is our utmost priority, and we're delighted to hear that you had an excellent experience during your stay. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know.We look forward to welcoming you back for another outstanding stay in the future.Warm regards,

10/10 - 훌륭해요

Marco 님, Perry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe and people are really nice. Close to ATM and restaurants.
2024년 4월에 7박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 5월 2일
Dear Marco,Thank you for choosing to stay at Kuta Paradiso Hotel and for taking the time to share your feedback with us. We're delighted to hear that you found our hotel safe and enjoyed the hospitality of our staff. It's great to know that our location near ATM and restaurants was convenient for you.Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another pleasant stay in the future.Best regards,

2/10 - 너무 별로예요

Timothy

단체 여행
별로예요: 직원 및 서비스
This is a RIP OFF hotel. They claim to offer 'all-inclusive, covering meals, drinks and snacks and you buy that on good faith. They provide meal vouchers to a limited menu upon arrival and they provide one small water bottle per guest per day. They charge you for water/non alcoholic drinks for the rest of the day. This hotel has breached their agreement with both the consumer and Expedia, who have confirmed to me that the hotel is not allowed to charge for water for all-inclusive guests. They do not respond to emails, just completely ignore you. I had booked my Son in to end his 8 month long backpacking trip around the world. He had ran out of money, so I wanted him not to worry for the last few days and also the assurance as a Mum that he could eat and drink and not go short. I am furious with this hotel. Be very aware, even if you are not all-inclusive. This should raise alarm bells.
2024년 4월에 3박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 5월 2일
Dear TimothyI am writing to extend my heartfelt apologies for the distressing experience you and your son encountered during your recent stay at our hotel. Your feedback is of utmost importance to us, and I am deeply sorry for the disappointment and frustration you have expressed.It is disheartening to hear that the all-inclusive package did not meet your expectations and that you encountered difficulties with our services. Please accept my sincerest apologies for any confusion or inconvenience caused by the limited meal options and the charges for water/non-alcoholic drinks, which contradict our agreement with both consumers and Expedia. This is not reflective of the level of service we strive to provide, and I assure you that we will take immediate action to rectify these issues.I am truly sorry for the lack of response to your emails. This is unacceptable, and I apologize for any additional frustration this may have caused. Please rest assured that we will investigate this matter thoroughly and take steps to ensure that all guest inquiries are addressed promptly and with the utmost care and attention.Your feedback has been taken very seriously, and I assure you that we are committed to making the necessary improvements to regain your trust and ensure that all our guests have a pleasant and comfortable stay with us. If there is anything else we can do to address your concerns or if you have any further feedback, please do not hesitate to reach out to me directly at [email address].Once again, please accept my sincerest apologies for the shortcomings you experienced during your stay. We truly value your feedback, and I hope to have the opportunity to personally welcome you back and ensure a much-improved experience in the future.Sincerely yours,

8/10 - 좋아요

Hiroki

좋아요: 청결 상태, 직원 및 서비스
Staff are so good
2024년 4월에 4박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 4월 23일
Dear HirokiThank you for your recent stay at Kuta Paradiso Hotel. We're thrilled to hear that our staff left a positive impression on you during your time with us.Our team takes great pride in providing exceptional service to our guests, and it's always rewarding to receive such positive feedback. We'll be sure to pass along your kind words to our staff members, as they serve as motivation to continue delivering outstanding hospitality.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,

10/10 - 훌륭해요

Lee Khek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room is spacious with balcony, the bathroom has both bath tub and shower. Complimentary airport shuttle is available! That saved a lot of hassle! Breakfast was decently widespread, with both Indonesian style and Western/Chinese cuisine. Nice pool area within the hotel and just less than 5 mins walk to the Kuta Beach! Plenty of food options along the streets too! Very conveniently located.
2024년 4월에 3박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 4월 23일
Dear Lee KhekThank you for choosing to stay at Kuta Paradiso Hotel and for taking the time to share your experience with us. We're delighted to hear that you enjoyed various aspects of your stay, from the spacious room with balcony to the convenient amenities such as the complimentary airport shuttle.It's wonderful to know that you found our breakfast offerings to your satisfaction and that you appreciated the proximity of our hotel to Kuta Beach and nearby dining options. Your positive feedback is greatly appreciated and will be shared with our team.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to reach out.Warm regards,

8/10 - 좋아요

BEE KIAN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this hotel so much, this was second time stayed in Paradiso Hotel, definitely it will be my fist choice in upcoming trip to Bali again.
2024년 4월에 1박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 4월 23일
Dear Bee Kian,Thank you for choosing Kuta Paradiso Hotel once again for your recent stay in Bali, and for sharing your positive experience with us. We're delighted to hear that you loved your stay with us so much that you've made it your first choice for future trips to Bali.Your continued support and loyalty mean a lot to us, and we're thrilled to be your preferred accommodation in Bali. We look forward to welcoming you back for many more enjoyable stays in the future.If there's anything we can do to enhance your next visit, please feel free to let us know. We're here to ensure that each stay with us is nothing short of exceptional.Warm regards,

10/10 - 훌륭해요

Patricia 님, Virginia Beach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value.
2024년 4월에 2박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 4월 23일
Dear PatriciaThank you for choosing Kuta Paradiso Hotel and for sharing your feedback with us. We're pleased to hear that you found our hotel to be of great value during your stay.If you have any further comments or suggestions on how we can continue to improve, please feel free to let us know. We hope to welcome you back for another pleasant stay in the future.Best regards,

4/10 - 별로예요

Katherine Louise

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 8박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 4월 23일
Dear Katherine LouiseThank you for your excellent rating! We're thrilled to hear that you had a fantastic experience during your stay at Kuta Paradiso Hotel.If you have any specific feedback or suggestions for us, please don't hesitate to share. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Best regards,

10/10 - 훌륭해요

Viv

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 3월에 11박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 4월 23일
Dear VivThank you for your perfect rating! We're delighted to know that you had an exceptional experience at Kuta Paradiso Hotel.If you have any further comments or if there's anything we can assist you with, please feel free to reach out. We look forward to welcoming you back for another outstanding stay in the future.Warm regards,

8/10 - 좋아요

Kamni

2024년 4월에 4박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 5월 2일
Dear KamniThank you for choosing to stay at Kuta Paradiso Hotel and for sharing your rating with us.We are pleased to hear that you had an enjoyable stay overall. Your feedback is valuable to us, and we appreciate your honesty in providing a rating of 4 out of 5.If there are any specific areas where you believe we can improve, please do not hesitate to let us know. We are always looking for ways to enhance the experience for our guests.We hope to have the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,

10/10 - 훌륭해요

Joseph

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very relaxing atmosphere and walkable
2024년 3월에 7박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 4월 23일
Dear JosephThank you for sharing your feedback. We're delighted to hear that you found our hotel to have a very relaxing atmosphere and that you appreciated its walkable location.If there's anything else we can do to enhance your experience further, please feel free to let us know. We hope to welcome you back for another relaxing stay in the future.Warm regards,

10/10 - 훌륭해요

Elena

2024년 4월에 5박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 5월 2일
Dear ElenaThank you for staying at Kuta Paradiso Hotel and for sharing your feedback with us. We are delighted to receive a perfect score of 5 out of 5 from you!It's fantastic to hear that you had an exceptional experience during your stay. Your satisfaction is our priority, and we're thrilled that we could meet your expectations. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.We hope to have the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,

8/10 - 좋아요

SABINA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spa: dirty - towel not changed after use, too expensive, cold... Noise: kids loud in the pool Kids wondering around with plates, touching food. Suggestion: prepare a note for parents with kids ( put in your hotel card) 1. To control their kids noise 2. Kids under 10 years should Not walk around food and touch everything.
2024년 3월에 9박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 4월 23일
Dear SabinaThank you for staying at Kuta Paradiso Hotel and for taking the time to share your feedback with us.We sincerely apologize for the unsatisfactory experience you had at our spa and the inconvenience caused by noise disturbances in the pool area. Your feedback regarding the cleanliness of the spa and the behavior of children in the dining area is concerning, and we take these matters seriously.Please rest assured that we will address the issues you raised with our spa and pool management teams to ensure that proper standards are maintained, and necessary improvements are implemented.Your suggestion regarding a note for parents with children is appreciated, and we will consider implementing such measures to ensure a pleasant experience for all our guests.Once again, we apologize for falling short of your expectations, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely yours,

10/10 - 훌륭해요

Melissa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful spot!
2024년 4월에 1박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 4월 23일
Dear MelissaThank you so much! We're thrilled to hear that you found our hotel to be a beautiful spot. Your appreciation means a lot to us, and we hope to welcome you back soon for another wonderful stay.Best regards,

8/10 - 좋아요

Nesiba

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Hotel need definitely upgrade
2024년 3월에 8박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 4월 23일
Dear NesibaThank you for your feedback regarding your recent stay at Kuta Paradiso Hotel.We appreciate your input, and we apologize for any inconvenience caused by the need for upgrades at our hotel. Your comments are valuable to us, and we take them seriously as we continuously strive to improve our facilities and services.Please know that we are actively working on plans for renovations and upgrades to enhance the overall guest experience.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for an improved stay.Best regards,

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 직원 및 서비스
Facility was dated and required a lot of external maintenance to fix the building. Paint, stucco fixes etc. Black mold of exterior of the building at pool bar.
2024년 3월에 4박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 4월 23일
Dear MichaelThank you for choosing Kuta Paradiso Hotel and for sharing your feedback with us.We sincerely apologize for any inconvenience caused by the dated facilities and the need for external maintenance during your stay. Your comments regarding the condition of the building, including issues such as paint and stucco fixes, as well as black mold, are concerning, and we take them very seriously.Please rest assured that we are actively addressing these maintenance issues to ensure the safety and comfort of our guests. Your feedback has been shared with our maintenance team for immediate action.We appreciate your understanding and patience in this matter, and we hope to have the opportunity to welcome you back for an improved stay in the future.Best regards,

10/10 - 훌륭해요

ANDREW

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Paradiso although needing a little TLC is clean and comfortable. The staff are super friendly and everyone from security to the cleaners are always smiling and saying hello whenever near them. Would throughly recommend.
2024년 3월에 8박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 4월 23일
Dear Andrew Thank you for choosing to stay at Kuta Paradiso Hotel and for taking the time to share your feedback with us. We're delighted to hear that you found our hotel clean and comfortable, and that our staff provided you with exceptional service throughout your stay.Your recommendation means a lot to us, and we appreciate your kind words about our friendly team. We'll certainly take your feedback about the property into consideration as we strive to continuously improve our guest experience.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

10/10 - 훌륭해요

Branko

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it, after six times in Bali this was the best one
2024년 3월에 4박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 3월 28일
Dear BrankoThank you for choosing Kuta Paradiso Hotel for your recent stay in Bali, and for taking the time to share your feedback with us. We're thrilled to hear that your experience with us was the best one yet, especially after six visits to Bali.It's wonderful to know that we exceeded your expectations, and we're delighted that you loved your time with us. Your satisfaction is our top priority, and we're grateful for your continued loyalty.We look forward to welcoming you back for many more memorable stays in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,

10/10 - 훌륭해요

Yvonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff
2024년 3월에 14박 숙박함
답변 제공: Rio Yudha Ecommerce Manager Kuta Paradiso Hotel 님, 2024년 3월 25일
Dear YvonneThank you for choosing to stay at Kuta Paradiso Hotel and for taking the time to share your feedback with us. We're thrilled to hear that you were impressed with the service provided by our staff during your stay, and we appreciate your generous rating of 5 out of 5.Your kind words will be shared with our team, as they serve as encouragement to continue delivering exceptional service to our guests.We hope to have the pleasure of welcoming you back for another outstanding experience in the future.Warm regards,