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"The hotel was fantastic! The staff was welcoming and very clean facility!"

"Walkable to restaurants and activities "

"Great!"

"The room was ok. Couldn’t get the cleaning ladies to actually clean. There was a language barrier but the wouldn’t even get the dirty towels or trash. One elevator was broke down the entire stay. Overall this place needs to be cleaned and renovated. Even the lid to to toilet tank was not the correct one. "

"That was one of our best hotel stays . Staff was incredibly helpful and professional. Rooms were extremely clean, spacious, air conditioning was very quiet, bar&restaurant had a nice variety of drinks, food was delicious as well. Beautiful surroundings, great amenities, definitely recommended "

"One of our rooms wasn’t ready until an hour after check in time. The advertised pool was still being dug. The advertised breakfast wasn’t free. The lounge and snacks advertised to go with our package wasn’t free as we were told. "

"I checked out after 3 hrs of being there. I called to check the pool and make sure it would be swim ready for my children. They didn't have the heater on and it had been c for my sons birthday. old outside for those three day. The pool was too cold to swim in. My daughter turnt purple after being in the water for about 10 min. and son turned purple and they both had to get out. The hot tub was frothing with chlorine bubbles. So we got out of that too. The shower didn't have handle covers just plastic hardware leaking out and under the mini fridge there was part of the bottom cabinet tore up and water damage in the cabinet. The staff did the absolute least they could do. When I asked about the heater I was told, I don't even know if there is a heater in there. I don't know where the controls would be. The second one told me even if they have a heater they don't have a heated pool. I said if the heater was for three days the water would have adjusted. Then and only then did she go find the heater. I do not recommend this hotel. "