스탠다드룸, 퀸사이즈침대 2개 | 객실 내 금고, 책상, 노트북 작업 공간, 암막 커튼

윈게이트 바이 윈덤 터스컬루사 여행 후기

2.5 out of 5
윈게이트 바이 윈덤 터스컬루사
4918 Skyland Blvd E, Tuscaloosa, AL

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 319개" "
평점 8 - 좋아요. 1001개 이용 후기 중 316개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 173개" "
평점 4 - 별로예요. 1001개 이용 후기 중 121개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 72개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Dequita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property and the staff was friendly.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Dequita,It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you! Thank you for your kind words, and we hope you return soon.

10/10 - 훌륭해요

Naquana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

lauren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was lovely and the room was spacious, modern and comfortable. However, even with all the upgrades, the chipped bathtub paint stood out like a sore thumb.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 24일
Dear Lauren,Thank you so much for choosing to stay with us at Wingate by Wyndham Tuscaloosa. Our goal is to provide every guest with comfortable accommodations, so we're thrilled that was the case for you. However, we offer our sincere apologies for any concerns you had with the bathroom. Your comments have been duly noted and will be promptly addressed by our team. Nevertheless, we're glad this didn't detract too much from your overall experience. The pleasure was all ours, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a no frills property that backs up to an auto repair facility which very unsightly. The room was clean and spacious. The complimentary breakfast was good with a decent selection of both hot and cold items. Overall , it’s a good value for the price.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 19일
Dear Robert,Thank you for choosing Wingate by Wyndham Tuscaloosa and for taking the time to share your valuable feedback. We are delighted to know you were impressed with our clean, spacious accommodations, delicious breakfast, and all-around great value. It would be a pleasure to welcome you back on future trips to the area.

8/10 - 좋아요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 8일
Dear Carolyn,We are so happy to hear this! Thank you for sharing your experience at Wingate by Wyndham Tuscaloosa. Our team is determined to make your next stay even better, so please come back soon!

8/10 - 좋아요

Dorothy 님, PORT ARTHUR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
No place in the room to set our suitcases except for the desk and one chair. Ok for overnights but not for anything longer.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 20일
Dear Dorothy,We always appreciate hearing from our guests, and we're glad you enjoyed your visit. Thank you for your suggestion about the furniture. We'll keep your comments in mind, and we hope to see you again should you be back in the area.

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was quite large for a standard room.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 31일
Dear Elizabeth,Thank you for your review and perfect rating. We're delighted our spacious accommodations were the highlight of your visit, and we appreciate you mentioning them to your fellow travelers. It was a pleasure having you here, and we hope you return soon!

10/10 - 훌륭해요

Ketarris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Misty

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet and great front desk service
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Tiffany,It was our pleasure to provide you with clean, quiet accommodations, and we're glad our front desk staff made you feel welcome. If your travels bring you back to the area, please come see us again at Wingate by Wyndham Tuscaloosa!

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place to stay
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 13일
It's wonderful to hear that you had an amazing time with us. We trust that everything was in order for your visit and we hope to see you again soon.

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is very friendly. The room and hotel was clean.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 7일
Dear Monica,Thank you for your five-star review of Wingate by Wyndham Tuscaloosa. We're delighted our team's friendliness and the cleanliness of our property made your stay excellent. Thank you for sharing your experience, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Tara

2023년 10월에 1박 숙박함

8/10 - 좋아요

MARY

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Over priced
The hotel was very over priced. The noise level was obnoxious and not dealt with once reported.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 17일
Thank you for taking the time to share your thoughts with us. We are disheartened that we were unable to meet your expectations. Your feedback will be shared with our team for improvement. Please consider booking another stay with us so we can show you a much better experience.

6/10 - 괜찮아요

Vareem

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Neatness of property interior my dis like is sofa and chairs need steam cleaning very filthy in room couldn't even sit on comfortably.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 11일
Thank you for staying with us at Wingate by Wyndham Tuscaloosa. While we are glad you enjoyed your stay, we do wish it had been completely seamless. Thank you very much for your feedback, as it helps us understand how we can improve our guests' experience. We will notify the respective teams of the issues with your room, so that they may be corrected. It is our hope you join us again, if ever in the area. It was a pleasure hosting you.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great overnight stay
This hotel is very new, clean, quiet and safe. It’s perfect for overnight travelers and business people. However, it is not child friendly.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 7일
Dear John,We were happy to provide you with clean, quiet accommodations, and we're glad you enjoyed your visit. If you're in the area again, please consider coming back to see us.

10/10 - 훌륭해요

Deiondra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Judy

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Deborah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome!!
This hotel is a gem. Everything is so very clean. Super comfortable bed. I travel A LOT! I'll definitely be staying here again while passing through the area. Very nice checkin person too
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 7일
Dear Deborah,Thank you so much for the five-star rating. It's delightful to know that our clean, comfortable accommodations impressed you during your visit. We can't wait to host you again, so hurry back.

10/10 - 훌륭해요

omar

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함

4/10 - 별로예요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was great, problem was with Expedia, overall...but because we prepaid for two nights, when we had to check out after the first morning, because of an unforeseen circumstance, we have had to pay for our second night, that we didn't stay for (notified hotel around the 8:00 am hour of first morning). We booked through Expedia. I absolutely understand cancellation policies are in place for a reason, but when we dress the needed early check out before check out time, there should be some reasonable refund with understanding.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 29일
Dear Crystal,While we thank you for being our guest, and we're happy you enjoyed our hotel, we are sorry to hear about the frustrating situation you encountered trying to cancel your reservation. As your rating seems to be more about the site than our property, we ask that you consider reaching out to the platform in a different way so that they can consider your feedback. That said, we hope all is well and look forward to welcoming you back on future visits to the area.

10/10 - 훌륭해요

Hilary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel!
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 28일
Dear Hilary,We're so delighted to know that you had a great time with us! We trust that everything was in order for your visit, and we hope you will join us again soon!

10/10 - 훌륭해요

shari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Large clean comfortable rooms
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 17일
Dear Shari,Thank you for your positive feedback! We're delighted you had an excellent stay with us and found our rooms well-kept and comfortable. We hope to have the pleasure of welcoming you back for another great experience at Wingate by Wyndham Tuscaloosa.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms were clean but...
We picked this room based on prior reviews. The rooms were indeed clean but there was no breakfast as advertised in the site. They only had coffee available at the lobby and they had your basic muffins, fruits, etc but had to ask the lady up front because they kept everything behind the front desk. So you had to go and ask to get something. If you are looking for a basic stay this may be for you. But personally I would look to stay in another hotel next time.
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 13일
Thank you for sharing your thoughts with us. We are glad that you appreciated our cleanliness. However, we are disappointed that we were unable to meet all of your expectations. Your feedback is valuable to us, and we will be sure to share it with our team for improvement. We hope that you will book another stay with us, so we can show you a perfectly rated stay.

8/10 - 좋아요

Willie L

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 13일
Dear Willie,Thank you for the excellent rating of your recent stay at Wingate by Wyndham Tuscaloosa. We're glad you enjoyed your time with us and our clean accommodations. It would be our pleasure to host you again in Tuscaloosa, so come back soon!

6/10 - 괜찮아요

Tyler

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room we were in smelled like a hospital nursing home. Not necessarily a terrible thing. Just didn't personally care for that. Staff was nice and helpful any time we needed them. Especially Paula the manager
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 11일
Dear Tyler,Thank you for being our guest and for sharing your feedback. While we are happy to know you were impressed with our team and Paula's kind service, we are sorry there was an issue with an odor in the room. We will be sure to review this with our housekeeping team and hope we have another opportunity to welcome you back and impress you further.

10/10 - 훌륭해요

Stephen

2023년 9월에 1박 숙박함

4/10 - 별로예요

Danny

No pets over 25 lbs
They don’t allow pets over 25 lbs. please make that more noticeable on the site. Had it been a big game weekend I would have probably had to drive to Birmingham for a room.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 6일
Dear Danny,Thank you for your constructive feedback. It's unfortunate you were surprised by our pet policies, but please know this information is published on Hotels.com. On behalf of our team, we hope you will stay with us again.

10/10 - 훌륭해요

Anslee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
beautiful
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 6일
Dear Anslee,We're so happy you appreciated our beautiful decor during your stay with us at Wingate by Wyndham Tuscaloosa. Thank you for sharing your positive experience, and come back soon!

6/10 - 괜찮아요

Kimberly

출장 여행
별로예요: 편의 시설/서비스
The morning staff lady was unprofessional. Not only was she training someone who did not know what he was doing but then he delayed my departure. On top of that they distracted me from the free “breakfast” and when i went back inside to ask for it the lady told me that i was “lucky” she had any left when it was clear all she was doing was putting snacks from the kitchenette in a [paper bag and calling it “breakfast” If she had done a better job of checking me out then i wold have gotten it without even having to ask.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 30일
Dear Kimberly,Thank you for staying with us and taking the time to share your review. We sincerely apologize for any inconvenience you may have experienced during your stay with us. Our top priority is to provide our guests with professional and efficient service, and we regret any miscommunication or delays that may have occurred during your check-out process. We appreciate your feedback and will use it to improve our services to ensure a more enjoyable experience for our guests in the future. We hope to have the opportunity to serve you again and provide you with a better stay.

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

8/10 - 좋아요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

John

가족 여행
좋아요: 숙박 시설 상태 및 시설
Fair Accomodations with a "Grag & Go" Breakfast
We stayed at the Wingate Hotel so we could help our son move into his new place on campus. Although the room was clean and the property was in good condition, we were taken aback by the lack of any Hotel Manager on site. They offered a breakfast w/ our stay, but that turned into a distasteful "grab and go". What they had were honey buns, and blueberry muffins in plastic bags, like the stuff you buy at the dollar store. In all honesty, it was very disappointing. Thankfully, they did have freshly brewed coffee available. In all honesty, it seems like management spends very little time at this location, so that might explain their lack of customer relations.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 16일
Dear John,We appreciate you taking the time to review your recent visit. It is our hope that your son's move-in experience was easy and that you had time to relax with us. Your comments about management have been heard, and please know that our staff does their best to ensure our guests' needs are met. Improvements are being made to our breakfast options, and we hope that the next time you come to visit your son, you will be able to check them out. Safe travels, and we hope to see you in the future.

6/10 - 괜찮아요

Aurelia

가족 여행
There was constant leak from underneath of the tiles coming out of the elevator. Very limited food for breakfast. No night stands on the outer side of the beds🙃, either no shelf to put things down: like phone or water.
2023년 8월에 3박 숙박함
답변 제공: General Manager 님, 2023년 8월 14일
Dear Aurelia,Thank you for being our valued guest. Our maintenance team will review your feedback, and they appreciate you bringing your concern to their attention. Despite this, we trust you had a comfortable night's sleep in our accommodations. Safe travels, and we hope you return in the future.

10/10 - 훌륭해요

Deborah 님, Wellington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They still seem to be under construction, almost a year later
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 9일
Dear Deborah,It was a pleasure having you as our guest at Wingate by Wyndham Tuscaloosa. We are working to make a good thing better, and while all guest rooms are completely renovated, we're working to finish our new lounge, main floor entrance, and public areas. We hope you will join us again to fully experience our exciting changes!

6/10 - 괜찮아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The room was clean, but the bathroom door didn’t shut all the way and the towels rack was falling off the wall. The grab and go breakfast was not very nice at all.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 8일
Dear Karen,Thank you for taking the time to share your comments with us. It is lovely to hear that you enjoyed your overall visit and appreciated our clean accommodations. However, we will take your comments regarding the bathroom door and towel rack into consideration. In addition, it is our intention to provide truly delicious breakfast options, and we apologize if you felt otherwise. Thank you, and we wish you safe and happy travels ahead.

8/10 - 좋아요

Stephanie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice 1 night stay.
Stay was nice. Check in was fast and easy. The bed was comfortable. We only stayed 1 night. The ac was loud & cut on & off all night. We are not used to that so it woke us up every time. The only food out for breakfast was oatmeal packets & coffee. If you want anything else you have to wait at the front desk & ask for it. Bathroom could be cleaned a little better. Overall it was good. We have stayed in ALOT worse.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 31일
Dear Stephanie,We greatly appreciate you taking the time to share your feedback with us. It is comments like yours that allow us to monitor guest satisfaction and work to ensure we are delivering a five-star experience. Thank you, and we hope to welcome you back on your next visit to Tuscaloosa.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was pretty good. The grab-and-go breakfast wasn’t bad but could use more variety. I would prefer not to have room service on short stays and there was no door hanger in the room to request “do not disturb.”
2023년 7월에 3박 숙박함
답변 제공: General Manager 님, 2023년 7월 19일
Thank you for sharing your comments with us. We are glad to know that you enjoyed your overall visit. However, we are always looking for ways to improve, and we will take your comment regarding the breakfast and door hanger into consideration. Thank you, and we hope to have the opportunity to serve you again in the future.

10/10 - 훌륭해요

Angel

출장 여행
Work Trip
2023년 7월에 3박 숙박함

4/10 - 별로예요

Scott

2023년 7월에 2박 숙박함
답변 제공: Misty 님, 2023년 7월 15일
I am so sorry to hear that your experience with us was Poor. Please contact management to discuss details. Thank You.

8/10 - 좋아요

Christine

2023년 6월에 1박 숙박함

8/10 - 좋아요

Holly Elizabeth

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The renovations are coming along well & the hotel is convenient to my office.
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 23일
Dear Holly,We're delighted that our ongoing changes impressed you during your visit and that you had an amazing time overall. We hope you'll keep us in mind for all your lodging needs the next time you come back to the area.

10/10 - 훌륭해요

Patrice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Rhonda

2023년 6월에 1박 숙박함
답변 제공: Misty 님, 2023년 7월 15일
Thank you so much for your review.

10/10 - 훌륭해요

Sandy V.

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 8일
Dear Sandy, Thank you for choosing us for your visit to Tuscaloosa! We are glad to hear that you were satisfied with your experience and look forward to welcoming you back in the near future.

10/10 - 훌륭해요

gayle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay was very nice and comfortable. The staff was very nice and polite. The only problem was that the complimentary breakfast wasnt as advertised. The served microwavable breakfast sandwishes etc. Overall i would give it an A-
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 7일
Dear Gayle,It was a pleasure to host you during your recent visit. We sincerely appreciate you taking the time to provide us with a review, and we're glad you enjoyed our comfortable accommodations and friendly team. That being said, we apologize that our breakfast did not meet your expectations, and we have notified our staff of your comments. It would be an honor to welcome you back to our hotel the next time you are in town.