2/10 - 너무 별로예요
Steve
연인과의 여행
2023년 12월 3일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked my stay over 3 months prior to arriving and after driving 1200klm I found that they had cancelled my booking through Wotif even though I was assured that NO CONFIRMATION was required. There was actually something large happening in Tweed Heads as we checked 11 other facilities and they were all fully booked. The staff offered NO assistance at all and made out that we hadn't booked but I showed them my Wotif confirmation and all he said was - I have no booking. Wotif should drop this property off your list as it is your reputation that is now shattered as I am going to complain to everyone I can as we ended up sleeping in our car for a night and at 67 and 63, that was not a wonderful experience.
Steve
2023년 12월에 2박 숙박함