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“El staff es muy amable y atento”

“We had a truly exceptional stay at El Carmelo Mountain Lodge. What made our experience outstanding was the personalized and attentive care provided exclusively by Ms. Neyla. I was traveling with my cousin, and on our first day she became ill to her stomach. Ms. Neyla kindly prepared a homemade soup for her and assisted us in obtaining the appropriate medication. Thanks to her thoughtful care, my cousin recovered quickly. Later in our stay, when we experienced sunburn, Ms. Neyla immediately...

“Excelente la comida, la habitación, la atención ”

“Nicely appointed kitchen with some amenities for home cooking. ”

“Equipe educada e atenciosa!”

“Martina nos atendeu super bem e nos sentimos em casa. Um lugar super aconchegante, limpo, calma e muito bem localizado para quem gostaria de conhecer as melhores vinícolas de Mendoza. Um café da manhã maravilhoso com uma vista linda todas as manhãs.”

“In the service industry things can you wrong but it’s how you recover and make the customer 100% satisfied. The weather was very bad when we checked into Cielo. We were warmly greeted with hot coffee and tea before our room was ready. There were a couple of issues with our room as a result of the weather. Nobody’s fault. Hotel Cielo and management addressed the issue immediately and provided us options. The views from their loft are spectacular and I’m sure ona clear day, the views of the Andes...