Ulmarra is a pretty place and it's worth stopping here but this should not be considered a "3 star hotel" based on what is included. We paid $109 for a twin room but this is should be a <$100 hotel.
- The room was supposed to include a continental breakfast but no bread was supplied - no toaster was supplied either. Apples, cereal, milk and yoghurt were provided.
- There was nowhere to eat breakfast inside the room. There was no room for chairs or table. It was far too cold to eat on the verandah, which had dirty furniture.
- The room included a full kettle but the water inside smelled terrible. It is not clear whether the intention was to fill and empty it in the shared bathroom sink.
- The room came with lace curtains on the outside window and lacked privacy. No curtains were provided for the window above the door and the room wasn't properly dark due to light in the corridor.
- The room was noisy and we could hear conversations and snoring from the other rooms.
- The room and the facilities are really outdated, particularly the carpets. The bathroom was adequate but felt institutional with all white tiles and fluorescent lighting. It was difficult to get into the bathroom when others were using the sink.
- Prior to check in we wanted to organise a late check in. We called four times and emailed the day before but the "office" is only open at 11am, which wasn't obvious.
I was expecting better based on other reviews but feel like I overpaid for the outdated facilities.