- 좋아요: 객실의 편안함
- 별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful view, poor service!
You have to be aware of '66%' satisfaction of checkin! Karma kandara is famous for ‘reasonable’ pool villa in bali.It has stunning view, nice facilities and brilliant beach. Than why is it cheaper than Banyan tree or Ayana villas?Do the people who uses there are only who want to waste their money?Not at all. The secret of karma kandara’s price is service We arrived in resort at around 12:30PM. They said that they will offer ‘EARLY’ checkin as soon as our room is ready. Yeah, about 90 minutes were left so we trusted it. They said we can wait in beach or waiting room. As we traveled with grandmother over 70 years old, we chose to wait in waiting room. Guess what? They took us in the empty villa which is right beside the construction site, and we were in there for over 2 hours! Tired of hearing the crashing sound of rocks, we called reception several time and they promised to send a buggy car. But NO one came to there even after 2:00 PM, their original checkin time! As my mom remembered the room number on tag of our luggage(they didn`t notice us), we walked to our room. It was still filled with rock`s noise. We protested the lateness of checkin and buggy, and they offered upgrade to us-yes, bad luck brought good luck maybe-but our mini bar was empty at all, and the baggage of prior guests were still there Also to put an air in our pool toy, we had to request THREE times for it!I have been several pool villas which has similar price to here, and NO villa was slow like here!