"I had a bad check in experience. I had to call on a phone several times to get a person to the desk and she was not kind. Then the smoke alarm went off 3 x starting at midnight and it was very loud. I then called ext. 500 and no answer called again on the 2nd alarm I called many times to ext. 500 and a woman answered and she said she would note this and she was sorry they have no person at the desk and only someone in a room that acts as a mgr. if anyone needs something but she would let them know. I felt this was a scary situation as I had no idea if there was a fire in the building and no person in mgt in the lobby and having to keep calling asking if there was a fire. the floors were sticky and dirty, and it was not a good experience at all. I could hear everything from the next room, so the interior walls were built with the least amt. of insulation as possible. I will never stay at this chain of a hotel again and I stay over 50 nights per year last year at the Comfort suites and it was shocking this was part of this chain. It was a cheap rate to stay there, and I will pay more for security and a clean room. I was very disappointed.... I hope the mgt. reads this please.. thank you from a business traveler from NC"
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