All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 527 out of 695 reviews" "
10 - Excellent
527
Rating 8 - Good. 123 out of 695 reviews" "
8 - Good
123
Rating 6 - Okay. 27 out of 695 reviews" "
6 - Okay
27
Rating 4 - Poor. 9 out of 695 reviews" "
4 - Poor
9
Rating 2 - Terrible. 9 out of 695 reviews" "
2 - Terrible
9
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Ashley, Punta Gorda
Traveled with family and small children, Traveled with family
The hotel is just in front of the park. Very convenient. They also provide free resort line ticket so that we can travel around disneysea and hotek for free. In addition, they gave us 15mins early entry tickets to the park before the official opening time.
Very spacious and comfortable room. Bathroom configuration makes it an excellent choice for families. Amenities were brilliant and replaced daily. Staff had basic English which made things a bit difficult at times.
I like the design of the hotel and its amenities - the rooms are big compared with other hotels in Japan. Service is, as expected, impeccable. Convenient location for the Disneyland visit - esp. with young kids, you can go back to the hotel and rest.
Location is great, hotel is super cool. Bathrooms in the room are nice. Small for what you pay for. No easy way to get water. The convenience store is a rip off and only takes cash.
Best location, loved the 15 minute early entry pass to the park. Only thing that bothered us was the cost to eat at the hotel, seemed excessive considering the lack of other options in the local area.
The proximity to the park and monorail to DisneySea was very convenient.
The one thing that was disappointing was that the pools were closed. But other than that. A very nice Facility.