“My experience with this hotel was extremely disappointing. I tried calling multiple times, but no one answered. I also sent messages directly to the hotel and received no response at all. Even Expedia support was unable to get a response from them, which says a lot about their level of customer service.
I had a genuine emergency that prevented me from arriving as planned. I wasn’t asking for a refund, only whether it would be possible to move my booking to another date. Unfortunately, I was...
“My experience with this hotel was extremely disappointing. I tried calling multiple times, but no one answered. I also sent messages directly to the hotel and received no response at all. Even Expedia support was unable to get a response from them, which says a lot about their level of customer service.
I had a genuine emergency that prevented me from arriving as planned. I wasn’t asking for a refund, only whether it would be possible to move my booking to another date. Unfortunately, I was...
Evgenii