4/10 - 별로예요
Lauren
연인과의 여행, 반려동물 동반 여행
2024년 4월 14일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I splurged on a 1 night staycation. Researched highly rated, pet friendly hotels with room service, so we didn’t have to leave our dog in the room while we went to dinner, because nice restaurants with outdoor seating are limited this time of year in Vail. Expedia listed the Arrabelle as pet-friendly with room service. I called Rock Resorts (owners of Arrabelle) and no one ever answered the phone, nor didn’t anyone when I tried the Arrabelle directly. Upon check in, I was informed that they decided to stop room service 1 week early. There was no table on the balcony as shown in the photos of the room, so we had nowhere to eat in the room when we fetched take out. And, the staff was not helpful. I spent far too much money on this night away and was not satisfied with the lack of accountability by staff.
Lauren
2024년 4월에 1박 숙박함