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Reviews of Hotel Cas Papà

3 out of 5
Hotel Cas Papà
Jovellanos 8, Valldemossa, Balearic Islads

Reviews

9.2

Wonderful

Rating 10 - Excellent. 39 out of 58 reviews" "
Rating 8 - Good. 12 out of 58 reviews" "
Rating 6 - Okay. 5 out of 58 reviews" "
Rating 4 - Poor. 2 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views
Amazing location in the heart of Valldemossa with beautiful views overlooking the valley, really makes you feel like a local. Breakfast was also a highlight, wake up early and sit outside! However, I should note, there is no air conditioning in the rooms or the building. Wife and I would stay again here, but maybe in the cooler months.
Stayed 1 night in Jul 2023
Response from Malén on Jul 17, 2023
Thank you very much.It will be a pleasure to see you again.Kind regards,Hotel Manager

10/10 Excellent

Ya-Ling, Astoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2023
Response from Malén on Jul 17, 2023
Thank you very much for your reservation.Kind regards,Hotel Manager

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Life is simply better (and slower, more relaxing, and more enjoyable) at Cas Papa! Had an amazing stay here -- Cas Papa is just off a main walking thoroughfare in Valldemossa, yet it's quiet, relaxing, and a stress-free oasis just down a side street from all the action. The hotel has a phenomenal breakfast every morning (savory and sweet toasts with a selection of jamon, cheese, avocado, and various jams as options, plus yogurt, fruit, coffee, tea, and fresh orange juice) which you could easily pay 15-20 euros for elsewhere in town. Great value and beautiful scenery. Another great innovation -- the honor fridge: you could get a wide selection of drinks at any hour (was perfect when my wedding party needed a couple bottles of wine after everything was closed down in town) and simply add the purchase to your room, even when hotel staff were unavailable. The hotel is in a very old, historic building with big windows letting in tons of light and breeze off the ocean in every day. Incredibly cute, with beautiful views (and some great spots to take a photo or two) everywhere. Cannot recommend this hotel highly enough -- would definitely stay here again if I have the fortune to visit Valldemossa in the future.
Stayed 3 nights in Aug 2022
Response from Malén on Sep 5, 2022
Thank you very much for your review. It has been a pleasure for us to host you at Ca's Papà.

10/10 Excellent

Elfrida

Liked: Cleanliness, amenities, property conditions & facilities
The most perfect accomodation in Valldemossa. I had the best view of the mountains and had the warmest welcome by Madeline. It was so peaceful and comfortable. Highly recommend!
Stayed 3 nights in Jul 2022
Response from Malén on Aug 6, 2022
Thank you very much Elfrida for your review. It has been a pleasure to host you at Ca's Papà. Warmest regards

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views of romantic town
The view from the room was spectacular, looking out towards the beautiful village and mountains in the background. The accommodation is very smart, boutique style - with friendly staff thrown in as well!
Stayed 2 nights in Jul 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic boutique
This small hotel is very homely and in a great location in the centre of Valldemossa
Stayed 1 night in Sep 2019

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
Absolute gem of a hotel. Price was great for a very central, boutique hotel, super simple but delicious breakfast included and very good staff. Would absolutely go there again as an option in Mallorca.
Stayed 2 nights in Sep 2019
Response from Hotel Manager on Sep 24, 2019
Thank you very much. A great pleasure for us to have had you as a guest. Kind regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique chic
This boutique hotel is in an excellent location in the heart of Valldemossa. The rooms are a good size with nice en suite facilities.
Stayed 1 night in Sep 2019
Response from Hotel Manager on Sep 23, 2019
Thank you very much.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slice of heaven!
From the incredible service to the gorgeous rooms, we couldn’t recommend this place enough!
Stayed 2 nights in Mar 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good ok stay
Good place to stay - just remember no parking!
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
After we had booked this property, we received a couple of email confirmations from Expedia. Neither had information about finding the property, checking-in or parking. As it turned out, we struggled to find the property given that it was up a hill and through a gate beside a cobblestone street which is difficult to access by car. Moreover, we learned from friendly local restaurant staff that there is no parking for cars in the city and that free parking is only available at cemeteries. Once we had found the property, the front-desk was not manned despite us arriving within normal check-in hours when it was supposed to be open. I called a number left on the window and was given instructions to open a keybox where I could access keys and check-in information. Only the next morning did we see a member of staff at the front desk, who immediately after greeting us asked for our passports. She obviously had no concern about the fact that we had actually had an awful night's sleep given that there was no air conditioning in the room. When my wife asked whether we could purchase some fresh orange juice - because we didn't want to pay the extortionate price of 15 EUR per person for their buffet breakfast - we were told that we couldn't just have orange juice separately. In short: improve customer service, install air conditioning and refurbish the rooms.
Stayed 1 night in Jun 2019
Response from Hotel Manager on Jul 15, 2019
Dear Guests, We are very sorry to know in the end you didn't enjoy your stay with us. As you were able to see the hotel is quite small and we try to give the best breakfast service to those guests who have booked it. This is the reason why our excellent fresh orange juice cannot be sold separately, it is part of the excellence of our breakfast. Please accept our warmest apologies for not having reach your expectations. However we are looking forward to seeing you again at Ca's Papà as a new opportunity to show you you can enjoy your stay with us. Kind regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely homely hotel in centre of town comfortable and stylish
Stayed 1 night in Apr 2019

6/10 Okay

Anne

Liked: Cleanliness, staff & service
Old style
Up a back street, up more steps to an old townhouse of 14 bedrooms on three floors. The place has bags of character but is ‘tired’ and in need of work. The shower in our room on the top floor, whilst modern,suffered from bad water pressure and hence heating issues. The receptionist was the star of the show, very helpful, explained everything and was a real joy.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
When I arrived (19:30) the hotel was closed although w/ lights. I had been travelling all day long, it was raining, then snowing and I had no umbrella (no roof to protect me).There was outside a tel number that I was phoning for 30' until someone answered and told me a code of a box where there was the key. They should have send me a mail / phone me to explain me that before. The hotel is very nice and cosy
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Cas Papa
Loved staying here. Will definitely return
Stayed 3 nights in Nov 2017

10/10 Excellent

Russell, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked at last minute - a lucky find. Right in centre of town but down quiet street. V helpful staff, comfortable room and lovely breakfast.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophisticated
High calibre staff in a superb location. Free Chopin recital from the museum next door.
Stayed 2 nights in Oct 2017

10/10 Excellent

clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet hotel
Small nice hotel. Clean Very friendly staff Nice location Would stay again
Stayed 1 night in Sep 2017

8/10 Good

Wendy, Tyneside UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location.
Charming hotel. Simple but effective decor. Comfortable beds. Good shower facilities. Very friendly and helpful staff. Plenty of choice in breakfast menu. Very close to centre of village so easy access.
Stayed 4 nights in Sep 2017

10/10 Excellent

Lottie, Cumbria, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in excellent central location
I stayed for one night as part of a short road trip of Majorca. Valldemossa is a pretty small town which is very laid back and relaxing- the ideal place to 'mooch'!. The hotel was charming and sweet in its decor and offered everything that was needed. There were lots of nice little touches such as a candle lit in your room or a blanket for your knees in the evening. Definitely recommend and hope to return one day!

10/10 Excellent

Laura, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
Really nice modern hotel, comfortable and clean. The considered decor makes it feel special and there is a nice homely feel.

8/10 Good

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Fabienne

Stayed 1 night in May 2023
Response from Malén on Jun 9, 2023
Thank you very much. It has been a pleasure.Kind regards

10/10 Excellent

kwanhyeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
팔마 최고의 숙소. 주차걱정없음.
사진보다 아름다운 뷰와 친절하고 안전한 숙소입니다. 주차 때문에 고민했었는데 고민하실 필요없습니다. 오는길에 공영주차장이 있는데 저녁 8시부터 아침 10시까지는 무료입니다. 다음날점심까지 먹고 출차하는데 4EUR 냈습니다. 팔마 여행에서 아름다운 바다들과 수영도 좋았지만, 개인적으로는 이 마을과 이 호텔이 가장 좋았습니다. 오래된 도시와 산에 둘러싸인 작은마을에서의 아름다운 추억을 만들었습니다.
마을이 내려다 보이는 뷰
침대에서 보는 뷰
근처 식당의 나무
Stayed 1 night in May 2023
Response from Malén on Jun 9, 2023
Thank you very much. It has been a pleasure.

10/10 Excellent

Anitta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Malén on Jun 9, 2023
Thank you very much. It has been a pleasure.

10/10 Excellent

Markus, Neubulach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr familiär

10/10 Excellent

diaz del castillo sanchez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, el personal súper amable y la propiedad muy bien mantenida. No cuenta con elevador por ser un edificio antiguo.
Stayed 2 nights in Sep 2022
Response from Malén on Sep 23, 2022
Muchas gracias por su valoración. Un placer haberles hospedado en Ca's Papà.

6/10 Okay

Luis, Perigny

Liked: Staff & service
Hôtel vide on nous a donné une clef, pas de petit déjeuner cause COVID Nous sommes resté seuls avec la clef de la porte principale
Stayed 1 night in Oct 2020

8/10 Good

Heide

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Hartwig

Stayed 1 night in Sep 2019

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättemysigt
Ett jättemysigt hotell med trevlig och hjälpsam personal. Lyhört mellan rummen men när vi var där tänkte gästerna på det. Fantastisk utsikt och mitt i centrum.
Stayed 2 nights in Sep 2019
Response from Hotel Manager on Sep 23, 2019
Thank you very much.

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi kommer helt sikkert igen!
Fuldstændig fantastisk lille hotel med den skønneste beliggenhed, lækre værelse, super morgenmad og det sødeste personale. Vi kommer helt sikkert igen!
Stayed 4 nights in Sep 2019
Response from Hotel Manager on Sep 10, 2019
Thank you very much.

4/10 Poor

Roi, Arta

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
: Nettes Zimmer. Zentrale Lage in Valdemossa. -: Erreichbarkeit! Nach langer Suche per Google Maps mitt dem Motorrad durch die verwinkelten Gassen der Altstadt ist unmöglich! Das Hotel ist als solches von außen nicht erkennbar. Bei den anliegenden Geschäften durch gefragt. Dann steht man vor verschlossener Gittertür und sieht nach mehrmaligem hinschauen ein ausgegangene Stück Papier mit einer Telefonnummer. Nach dem Anruf trifft nach kurzer Zeit eine Dame aus einem umliegenden Geschäft auf und übergibt einen Umschlag mit Schlüssel und Informationen auf englisch. Hotel und Zimmer im shabby-style. Um die lange Suche nach dem nicht gekennzeichnete Hotel auszugleichen, reicht keine Einrichtung mit Sprüche-Schldern aus dem 1 € Shop. Auch das sogenannte Frühstücksbuffet ist unzureichend und bietet nur das nötige! Für Biker oder Personen, die gerne ihr Fahrzeug in der Nähe in der Nacht parken wollen, ist dieses Hotel absolut ungeeignet! Es wird auf einen öffentlichen Parkplatz außerhalb des Stadtkerns verwiesen. Alles in allem nicht empfehlenswert!
Stayed 1 night in Sep 2019
Response from Hotel Manager on Sep 9, 2019
Dear Guest, We are very sorry you didn't enjoy your stay with us. Unfortunately the hotel is located in the pedestrian historical center of Valldemossa and therefore there is no parking inside the hotel. Hoping in the end you were able to enjoy your stay in Mallorca, please accept our deepest apologies for not having reached your expectations. Kind regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prima locatie, heel sfeervol, vriendelijke behulpzame uitbaatster
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes zentral gelegenes hotel. Super frühstück. Immer wieder einen besuch wert.
Stayed 1 night in Jul 2019

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top
Séjour de 3 jours parfait. Localisation idéale dans valdemossa. Accueil parfait. Déco intérieure avec goût Petit déjeuner très bon Excellente atmosphère. Seul (tout petit) bémol : pas de climatisation dans les chambres, uniquement ventilateur.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotell
Mysigt hotell med bra frukost.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Anneli

Liked: Cleanliness, property conditions & facilities, room comfort
Mysigt litet genuint
Supermysigt men väl dyrt för att inte ha personal på plats. Priset stämde inte med det på hotels.com uppgav för de drar mer i kronor än vad euron står i. I övrigt väldigt rustikt, genuint och mysigt med fantastisk utsikt över bergen och Valdemossa
Stayed 1 night in Apr 2019

8/10 Good

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed very much, great views and wonderful staff!
Stayed 6 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, surprisingly quiet. Staff coped well with a family reunion with several small children.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mysigt hotell i bästa läge. Underbar frukost och vänlig personal. Hemtrevligt och på kvällen en Honesty Bar i "vardagsrummet".
Stayed 2 nights in Sep 2017

10/10 Excellent

RUOTZU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好
非常漂亮的小旅館，服務周到，真正可稱之為美食的早餐。悠閒的住上兩晚可去周邊城市健行
Stayed 2 nights in Sep 2017

6/10 Okay

Federica

Liked: Cleanliness
Disliked: Staff & service, room comfort
Imparare a trattare il cliente!
Comincio con le cose positive: la posizione, la pulizia della camera, la comodità del letto... Poi quelle negative:...il bagno! Praticamente col wc in camera. A separarlo solo una porta di vetro che non arriva al soffitto, quindi privacy inesistente. E poi....l'acqua calda non funzionava a causa di un guasto alla caldaia, può capitare purtroppo, ma mi sarei aspettata se non una riduzione di prezzo, almeno il tentativo di offrire un caffè! Invece come se nulla fosse, tutto dovuto! Io pago per un servizio che non ho, tra l'altro 140 euro senza colazione e... a posto così! Si dovrebbe imparare a trattare il cliente!!! Io per una cosa del genere nella mia struttura ho restituito una notte al cliente!
Stayed 1 night in Sep 2017

8/10 Good

lois, mallorca

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but I missed a smal garden
We had 2 good data and nights. Nice people and well decorated! Nice view over the valley
Stayed 2 nights in Aug 2017

10/10 Excellent

Theis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in Valldemossa
Fantastic hotel, the environment both in the hotel, in the rooms and the surroundings are incredible and the service from the hosts is perfect! Definitely worth a visit
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017