숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

더글라스 게스트하우스 여행 후기

2.5 out of 5
더글라스 게스트하우스
456 West 13th Avenue, Vancouver, BC

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 264개 이용 후기 중 121개" "
평점 8 - 좋아요. 264개 이용 후기 중 113개" "
평점 6 - 괜찮아요. 264개 이용 후기 중 22개" "
평점 4 - 별로예요. 264개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 264개 이용 후기 중 2개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

youngchoon 님, seoul korea

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
transportation is convenient.
I feel comfort like my home. very easy to use subway and bus to approach to view points.
2017년 9월에 2박 숙박함
답변 제공: Francesca 님, 2017년 11월 4일
Thank you again for staying with us. We hope to see you again in future!

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great transport link to airport and to city on Canada line, bus 15 & 17. Guest house in a lovely street and good breakfast provided. Room a little dated with bathroom, but it was clean and in good working order
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

joseph 님, Pittsburgh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jose and Emilio are tremendous hosts. Great value for the money
2024년 5월에 1박 숙박함
답변 제공: DOUGLAS LODGE 님, 2024년 5월 26일
Thank you for your kind words. We're thrilled that you found great value in your stay and that Jose and Emilio were tremendous hosts. We look forward to welcoming you back soon.

8/10 - 좋아요

Dave

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Very convenient location for getting into city, rooms need an upgrade.
2024년 5월에 2박 숙박함
답변 제공: DOUGLAS LODGE 님, 2024년 5월 22일
Thank you for your feedback. We apologize for any inconvenience caused by the condition of our rooms. Your input is valuable to us, and we'll consider it as we plan for upgrades. We hope to welcome you back in the future.

10/10 - 훌륭해요

Georg

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to the Canada Line for great access to the City
2024년 5월에 2박 숙박함
답변 제공: DOUGLAS LODGE 님, 2024년 5월 15일
Thank you so much for taking the time to leave us a 5 out of 5 review. It's much appreciated! Cheers

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: DOUGLAS LODGE 님, 2024년 5월 15일
Thank you so much for taking the time to leave us a 5 out of 5 review. It's much appreciated! Cheers

10/10 - 훌륭해요

Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and homey breakfast
2024년 4월에 1박 숙박함
답변 제공: DOUGLAS LODGE 님, 2024년 4월 17일
Thank you for your kind feedback! We're delighted to hear that you found our breakfast convenient and homey. We hope to host you again in the future.

8/10 - 좋아요

ARTURO

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Douglas Guest House Team 님, 2024년 2월 7일
Thank you so much for taking the time to leave us an 8 out of 10 review. It's much appreciated! Cheers

10/10 - 훌륭해요

Hans

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Douglas Guest House Team 님, 2024년 1월 30일
Thank you so much for taking the time to leave us a 5 out of 5 review. It's much appreciated! Cheers

10/10 - 훌륭해요

Kris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great stay at a good price
Simple accommodations for a better price than nearby hotels. Staff were incredibly friendly and helpful, the breakfast was great and I had an amazing few nights' sleep!
2023년 10월에 3박 숙박함
답변 제공: Douglas Guest House Team 님, 2023년 10월 9일
Thank you for taking the time to share your feedback about your recent stay with us. We are delighted that you had a great stay at a reasonable price and found our accommodations simple yet cost-effective compared to nearby hotels.It's heartwarming to know that you had a positive experience with our friendly and helpful staff, enjoyed our breakfast, and had a restful and refreshing sleep during your stay. Our top priority is providing our guests with excellent service and a comfortable environment, and we're pleased to hear that we met your expectations.We hope to welcome you back in the future for another enjoyable stay. If you decide to return, please reach out directly with any specific requests or preferences you may have, and we will do our best to accommodate them.Thank you once again for choosing to stay with us.

6/10 - 괜찮아요

Kathryn

2023년 9월에 1박 숙박함
답변 제공: Douglas Guest House Team 님, 2023년 10월 5일
Thank you so much for taking the time to leave us a 3 out of 5 review. It's much appreciated! Cheers

10/10 - 훌륭해요

Jennifer 님, Renton

2023년 9월에 1박 숙박함
답변 제공: Douglas Guest House Team 님, 2023년 10월 5일
Thank you so much for taking the time to leave us a 5 out of 5 review. It's much appreciated! Cheers

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location. The host was extremely welcoming and friendly. The breakfast was delightful. Would highly recommend.
2023년 9월에 1박 숙박함
답변 제공: Douglas Guest House Team 님, 2023년 10월 5일
Thank you so much for taking the time to leave us a 5 out of 5 review. It's much appreciated! Cheers

8/10 - 좋아요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room was in the basement so was slightly difficult to keep it cool in hot weather. Beakfast was nice as was cooked to order
답변 제공: Douglas Guest House Team 님, 2023년 9월 8일
Thank you so much for leaving your honest feedback; it is important to us, and we will do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

10/10 - 훌륭해요

Gary 님, San Francisco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super sweet property. Nothing fancy but just really nice. Breakfast was amazing. Beautiful neighborhood for walking.
답변 제공: Douglas Guest House Team 님, 2023년 8월 16일
Thank you so much for leaving your honest feedback; it is important to us, and we will do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

2/10 - 너무 별로예요

Theodore

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here!
Terrible experience. The room was 32C / 90F when we arrived. There was a portable air conditioner in the room that we turned on and after 2 hours the room was still a sweltering 86F at 10p at night. We tried calling and texting the contact number provided multiple times as did Hotels.com, and no one would pick up. Keep in mind that the listing says “air conditioned”. There was a skylight above the bed with a paper window covering falling off, that would let in light at the crack of dawn. We sat on the bed and it completely caved in. Finally after no response to our calls (and those from hotels.com) we had to leave and seek a last minute hotel elsewhere, as the room was unusable. The next day we were notified that we would not receive a refund as we hadn’t cancelled in advance of arrival. What in the world? We couldn’t know the status until arriving! The unit was completely unusable and while we were willing to move to another room, no one would pick up or reply to our calls/txts. I will be pursuing a refund through my credit card company as the host is citing their cancellation policy.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
Clean and comfortable in general in a beautiful 100 year old house. That being said, a few things would have made it better. 1. No place to put hygiene items in the bathroom. A stand of some sort would have been great. Did appreciate that there were lots of hooks. 2. It was wonderful and unexpected that there was a small refrigerator in the room. A garbage can there would have been great. 3. Also would have appreciated a small table in the room. 4. The tall rotating fan made it bearable and was appreciated but it was very warm. AC would have made it better.
Douglas Guest House
2023년 6월에 2박 숙박함
답변 제공: Douglas Guest House Team 님, 2023년 8월 16일
Thank you so much for leaving your honest feedback, We assure you we will improve our service in areas we still need to do as well as expected.

8/10 - 좋아요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
While the bed wasn’t the most comfortable we’ve had while travelling, the room was clean, the bathroom was very modern in this 80 year old character house. The breakfast in the morning was absolutely excellent!! We would definitely stay here again
2023년 5월에 1박 숙박함
답변 제공: Douglas Guest House Team 님, 2023년 5월 17일
Thank you so much for leaving your honest feedback; it is important to us, and we will do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

10/10 - 훌륭해요

Lindi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well located and a friendly staff.
2023년 5월에 2박 숙박함
답변 제공: Douglas Guest House 님, 2023년 5월 7일
Thank you so much for taking the time to leave us a 5-star review. It's much appreciated! Cheers

8/10 - 좋아요

Julie 님, Chicoutimi

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Bien situé, stationnement inclus, très bon déjeuner, maison historique avec cachet
2023년 5월에 2박 숙박함
답변 제공: Douglas Guest House 님, 2023년 5월 7일
Thank you so much for taking the time to leave your honest feedback is essential to us. We do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

8/10 - 좋아요

Mary

2023년 4월에 2박 숙박함
답변 제공: Douglas Guest House Team 님, 2023년 5월 30일
Mary, thank you so much for taking the time to leave us a 4-star review. It's much appreciated! Cheers

10/10 - 훌륭해요

Roxane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay at the Douglas Guest House. Staff clearly explained the after hours check in and everything went well. I was happy with my room, which was an outside entrance. It was very clean, tastefully decorated, quiet, and comfortable. The included breakfast was amazing with fresh cooking, fresh fruits, juices, breads, and more. They take excellent care of their guests. I would definitely stay here again
2023년 4월에 1박 숙박함
답변 제공: Douglas Guest House 님, 2023년 5월 7일
Thank you so much for taking the time to leave your honest feedback is essential to us. We do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Douglas Guest House 님, 2023년 5월 7일
Thank you so much for taking the time to leave us a 10-star review. It's much appreciated! Cheers

8/10 - 좋아요

Kari

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good central outside the downtown!
2023년 4월에 1박 숙박함
답변 제공: Douglas Guest House 님, 2023년 5월 7일
Thank you so much for taking the time to leave us a 4-star review. It's much appreciated! Cheers

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Vancouver General Hospital, very nice staff who were very helpful with a last minute reservation
2023년 4월에 1박 숙박함
답변 제공: Douglas Guest House 님, 2023년 4월 20일
Thank you so much for taking the time to leave your honest feedback is essential to us. We do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

10/10 - 훌륭해요

Robert

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A perfect B&B. Wifi not strong enough to work from the room, but few travellers need that. Will definitely stay here again.
2023년 4월에 2박 숙박함
답변 제공: Douglas Guest House 님, 2023년 4월 20일
Thank you so much for taking the time to leave your honest feedback is essential to us. We do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Delightful staff - great breakfast - comfortable accommodations
2023년 4월에 2박 숙박함
답변 제공: Douglas Guest House 님, 2023년 4월 12일
Thank you so much for taking the time to leave your honest feedback is essential to us. We do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

10/10 - 훌륭해요

Johanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay.
2023년 3월에 3박 숙박함
답변 제공: Douglas Guest House 님, 2023년 4월 12일
Thank you so much for taking the time to leave your honest feedback is essential to us. We do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We found the staff extremely friendly, and helpful. Very comfortable room, and quiet. Great breakfasts every morning. I would definitely stay there again if I ever have to go down to Vancouver again.
2023년 3월에 3박 숙박함
답변 제공: Douglas Guest House 님, 2023년 4월 12일
Thank you so much for taking the time to leave your honest feedback is essential to us. We do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed in the Mateo room located on the main level which was lovely and comfortable.The staff were warm and friendly and the breakfast served was exceptional.
2023년 3월에 2박 숙박함
답변 제공: Douglas Guest House 님, 2023년 3월 22일
Thank you so much for taking the time to leave your honest feedback is essential to us. We do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

10/10 - 훌륭해요

Francine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 4박 숙박함

6/10 - 괜찮아요

Nick

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 11월에 2박 숙박함
답변 제공: Douglas Guest House 님, 2022년 11월 16일
Thank you so much for taking the time to leave us a 6-10 review. It's much appreciated! Cheers

10/10 - 훌륭해요

Ganesh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super convenient from the airport, and super convenient to downtown without being in the heart of it.
2022년 7월에 1박 숙박함
답변 제공: Douglas Guest House 님, 2022년 8월 1일
Your feedback is important to us, and we will do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

8/10 - 좋아요

Michiko

좋아요: 청결 상태, 직원 및 서비스
2022년 7월에 1박 숙박함

8/10 - 좋아요

Grace

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Diego A

2022년 4월에 3박 숙박함
답변 제공: Douglas Guest House 님, 2022년 5월 5일
Your feedback is important to us, and we will do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming and welcoming!
It was just fine, very charming. Perhaps not enough guest parking but that comes with the location, I guess.
2022년 4월에 1박 숙박함
답변 제공: Douglas Guest House 님, 2022년 4월 26일
Thank you for your honest feedback; it is important to us. We do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

8/10 - 좋아요

PAUL 님, Richmond Hill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good: location, cleanliness, access, parking, quiet. Not-so-good: baseboard heater in suite's bathroom (William Room) not working.
2021년 12월에 2박 숙박함
답변 제공: Douglas Guest House 님, 2022년 2월 27일
Thank you for your honest feedback. We assure you we will improve our service in areas that we haven't done as well as expected.

8/10 - 좋아요

Beverley

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Location is good re public transit in all directions, train from airport, etc; however, there is a moderately steep hill of four city blocks to climb up from the transit location, then stairs to the front door and more stairs to most rooms. We stayed five nights in the Penthouse room which is three flights of stairs from the street level. After a day of shopping, those stairs were onerous! The main room contained the bathroom, a queen bed, a table, a fridge, coffee maker, but it could not be private from the other room which contained a queen bed and the only closet. The furnishings are typical B&B but the beds are comfortable. No housekeeping is done during your stay. The main negative factor for us was that there was no locked room to leave your luggage in storage before check-in or after check-out ... the suggested place was in the main floor living area which was open to all people who knew the front door combination ... not ideal if you are carrying expensive goods. We would stay again but only for a shorter period.
2021년 10월에 5박 숙박함
답변 제공: Douglas Guest House Team 님, 2021년 10월 23일
We thank you for your honest feedback. We assure you we will improve our service in areas that we haven't done as well as expected. Your feedback is important to us, and we will do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

6/10 - 괜찮아요

Robyn

연인과의 여행
It was convenient. I still haven't recieved my recipt supposed to be emailed. Checked out yesterday morning and would like to see my final bill.
2021년 10월에 1박 숙박함
답변 제공: Douglas Guest House Team 님, 2021년 10월 23일
We thank you for your honest feedback it is important to us, and we will do our best to keep up the standards to enjoy our service. We hope to see you again in the future. We sent the receipt to your expedia email.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room and quiet location
2021년 9월에 2박 숙박함
답변 제공: DOUGLAS TEAM 님, 2021년 11월 1일
Thank you for your feedback; it is important to us. We will do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

6/10 - 괜찮아요

jan

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is nice....you are within walking distance of nice neighborhoods and some coffee shops. What surprised me and what I did not like was that I was in a basement room and had terrible wifi. Also, I thought I was going to get a continental breakfast.... got nada. Somehow, this amenity was crossed off the list. Gettting checked in was crazy, saw no one, was let into a lobby to pick up a key and then directed to go around to the back of the building to the basement. Very old building.... I thought I paid more that it was worth.
2021년 9월에 4박 숙박함
답변 제공: DOUGLAS GUEST HOUSE TEAM 님, 2021년 11월 1일
Thank you for your honest feedback. We assure you we will improve our service in areas that we haven't done as well as expected. Your feedback is important to us, and we will do our best to keep up the standards to enjoy our service.

8/10 - 좋아요

Angel

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice clean place to stay. Great location. Easy check in/out!
2021년 8월에 2박 숙박함
답변 제공: DOUGLAS TEAM 님, 2021년 11월 1일
Thank you for your feedback; it is important to us. We will do our best to keep up the standards to enjoy our service. We hope to see you again in the future.

10/10 - 훌륭해요

jane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
comfy bed
2021년 8월에 1박 숙박함

8/10 - 좋아요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service/lovely location
They were extremely helpful and responded immediately to our request to change rooms to provide us with a second bed. Downsides; lots of windows so room was hot and the light woke us up very early, also because of COVID no access to a kitchen/fridge/microwave/coffee, etc., outside back decks rotting and in need of repair.
2021년 4월에 3박 숙박함
답변 제공: Douglas Guest Time 님, 2021년 6월 19일
We thank you for your honest feedback. In areas that we haven't done as well as expected, we assure you we will improve our service. Your feedback is important to us and we will do our best to keep up the standards so you enjoy our service. We hope to see you again in the future.

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a little cool when we got there and could not find the thermostat
2021년 3월에 1박 숙박함
답변 제공: Douglas Guest House Team 님, 2021년 4월 6일
We sincerely appreciate your feedback. We always work hard to improve our service and receiving feedback from our guests is the best way for us to learn where we could do better. We hope to see you again in future.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is clean and quiet, plus close to where I have my eye appointment.
2021년 2월에 2박 숙박함
답변 제공: Douglas Team 님, 2021년 2월 21일
Thank you very much for taking the time to share your thoughts about your stay with us. We sincerely appreciate your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

2021년 2월에 1박 숙박함
답변 제공: Dogulas Team 님, 2021년 2월 21일
Thank you very much for taking the time to share your thoughts about your stay with us. We sincerely appreciate your feedback.

10/10 - 훌륭해요

Mingmin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함