대용량 냉장고, 전자레인지, 커피/티 메이커

모텔 6 서리, 브리티시컬럼비아 여행 후기

2 out of 5
모텔 6 서리, 브리티시컬럼비아
6542 King George Hwy, Surrey, BC

이용 후기

6.6
평점 10 - 훌륭해요. 84개 이용 후기 중 17개" "
평점 8 - 좋아요. 84개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 84개 이용 후기 중 20개" "
평점 4 - 별로예요. 84개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 84개 이용 후기 중 9개" "

6.4/10

청결 상태

7.8/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

RITU

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Don’t have good blankets or towels
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Mark S

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very nice but the hotel was dated, in need of repairs and generally unclean.
2024년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 2일
Hi Mark S,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 - 별로예요

Godwin

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
would not recommend
2024년 3월에 4박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 3일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Ahmad

2024년 3월에 2박 숙박함

8/10 - 좋아요

Steven

2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Steven,Thank you for positively rating your stay!Lilith#Team6

6/10 - 괜찮아요

Viraj

2024년 1월에 2박 숙박함

4/10 - 별로예요

Shane

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We entered our room to find an empty condom wrapper in the garbage. Very run down, broken drawers on dresser, curtains ripped, lights and switches that didn’t work. To close the door and have it lock, you have to slam the door. This prompted a guy “who lives there” to ask us why we were slamming doors. Sink was dirty, hair on the toilet. The bed sheets, were clean. The place did the job, as a quick overnight. But likely wouldn’t stay again. Lots of sketchy noises through the night too, a lot of coming and going of folks.
답변 제공: Brand Experience Team 님, 2023년 10월 2일
Hi Shane,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 - 별로예요

Rhys

2023년 8월에 2박 숙박함

4/10 - 별로예요

Meribeth

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just not an enjoyable experience
2023년 8월에 1박 숙박함

4/10 - 별로예요

NAYAN

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bedsheets seemed used and unwashed. Some bugs inside the room. Water & coffee machines were broken. However the front desk guy was very helpful.
답변 제공: Brand Experience Team 님, 2023년 8월 22일
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 - 너무 별로예요

Hiralben

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Please refund me money for i stay 2 days there. Terrible place. Spider in the room, hair on beds, no lights working, no charging plugs working.
2023년 8월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 17일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 - 좋아요

Kathleen

좋아요: 직원 및 서비스
2023년 6월에 3박 숙박함

6/10 - 괜찮아요

Jan

단체 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
It was an okay motel, and the price was okay. Our used linens were left on the bathroom floor, expecting that housekeeping would leave clean towels. They didn't. They picked them up off the floor and hung them back up on the towel racks. They did give us clean linens when we went to the desk and asked for them. Quiet motel, decent price, and reasonable neighborhood.
2022년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 9월 4일
Hi Jan, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

6/10 - 괜찮아요

Karen 님, Calgary

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Photos were deceiving. Bathrooms are old. My toilet ran all night long and as a plumber's daughter, I knew why, and didn't want to have to bother the front desk who would likely not have been able to do a thing. The place did not feel clean. The desk person actually went to check our rooms before letting us check in, and they were so dark and sketchy feeling. It's aging and overpriced. Ice machine didn't work, had an out of order sign on it. My room fridge was WARM even on full cold. Was unable to keep my cooler's contents cool or the freezer packs re-frozen. Housekeeping noisy first thing. The only good thing was the desk fellow was perfectly nice and helpful.
2022년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 9월 4일
Hi Karen, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

4/10 - 별로예요

Nancy

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service et employés
2022년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 9월 4일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Kaur J. #team6

6/10 - 괜찮아요

YAN

가족 여행
The room key doesn't work(I have to ask front desk to open the door for us). Until I check out, I didn't have a room key yet.
2022년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 9월 4일
Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

2/10 - 너무 별로예요

Prashant

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t like Not clean Small room too much small Small area
2022년 7월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 5일
Hi Prashant, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

6/10 - 괜찮아요

Martina 님, victoria

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff person in the evening was very friendly. The carpet in the room felt like not walking bare foot on it, the toilet was dirty, the linen clean but not without stains. For a brief one night stay (we spend about 9 hours in the room) at about half the price of excessively expensive hotels it was okay, don't think I will book it again though.
2022년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 5일
Hi Martina, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

8/10 - 좋아요

Cha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although property is little outdated, it's located outside of town and much more quiet.
2022년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 5일
Hi Cha, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

2/10 - 너무 별로예요

Kurtis 님, Manchester

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Generally dirty motel with doors propped open and cigarettes and beer cans littering rear entrance daily. Bathroom in extremely poor and filthy condition. Ice machine broken, no 'do not disturb' sign to place on door so was woken up by "cleaning" staff twice. Would strongly recommend staying elsewhere.
2022년 7월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 5일
Hi Kurtis, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was fine, basic hotel no amenities. It was ok for cleanliness. Fight broke out in the early morning. Will probably not stay there again.
2022년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 5일
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 - 훌륭해요

Len

2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Vy

2022년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 5일
Hi Vy, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel condition & hygiene
bed bug, bathtub clogged, room carpet not vacuumed, no basic amenities, room hygiene very poor, back entrance not clean up. The hotel manager should take this very seriously, it spoiled my family vacation.
2022년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 5일
Hi Traveler, We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding all reports of pest and are mindful to monitor our rooms in order to address and treat for any issues if we discover them. Thank you again for bringing this matter to our attention and we appreciate your patronage. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us. Maz K. #Team6

8/10 - 좋아요

Vince

2022년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 5일
Hi Vince, Thank you for the perfect rating!! Maz K. #Team6

6/10 - 괜찮아요

Mohasinur

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Aging building needs improvements
This place needs some improvements as the building is aging.
2022년 6월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 5일
Hi Mohasinur, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 - 훌륭해요

Ana

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff!!
2022년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 5일
Hi Ana, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

4/10 - 별로예요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I was not very happy. The bed is super soft and u cave into the middle. The cable was horrible only got a couple of crappy channels, the volume and OFF button for the TV didn't work. We had to unplug the YV. The sheets and blanket are not soft.
2022년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 6월 27일
Hi Michelle, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith #Team6

6/10 - 괜찮아요

Hongru

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The room had an interesting smell. The furnishings and kitchen showed their age. No breakfast. Overall quite pricey for what you get.
2022년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 6월 27일
Hi Hongru, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 6월 27일
Hi John, Thank you for positively rating your stay! Lilith #Team6

6/10 - 괜찮아요

Janet

좋아요: 직원 및 서비스
Okay for the price.
2022년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 6월 27일
Hi Janet, Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

4/10 - 별로예요

Gary

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked and paid for 2 double beds. They could not accommodate this, stating an issue arose earlier that day. Property is tired and run down. The one staff working tried to accommodate me by offering two separate rooms, but this wasn't a feasible option for my other family member. Would not return.
2022년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 5월 12일
Hi Gary, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz #Team6

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay was very accommodating. Everything was perfect.
2021년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 2월 7일
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

8/10 - 좋아요

Jeffery

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a decent room
2021년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 2월 7일
Hi Jeffery, Thank you for positively rating your stay!! Maz K. #Team6

6/10 - 괜찮아요

Julie

좋아요: 직원 및 서비스
Kind of a crappy hotel, but front desk staff were lovely.
2021년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 2월 7일
Hi Julie, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

6/10 - 괜찮아요

Casey

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
TV picture quality poor, very few channels, not enough blankets, Hair Dryer did not work, No breakfast provided. Did not feel like good value for the money.
2021년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 2월 7일
Hi Casey, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

8/10 - 좋아요

Harpreet

출장 여행
Good
2021년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 2월 7일
Thank you Harpreet, Thank you for positively rating your stay!! Maz K. #Team6

2/10 - 너무 별로예요

Ann

2021년 10월에 2박 숙박함

8/10 - 좋아요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Prefer not to disclose!
2021년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 11월 1일
Hi Carlos, Thank you for positively rating your stay! Lilith #Team6

10/10 - 훌륭해요

Gurjant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2021년 9월에 1박 숙박함

6/10 - 괜찮아요

Paula 님, Surrey

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in the kitchenette room for several days. When it rained the one window leaked. There was what looked like blood on the outside of the tub that wasn’t cleaned the entire time I was there. No mugs, glass cups, no way to make coffee, no soap or dish cloths to wash dishes. Room was big and the hotel was quiet. Two fridges, a microwave, and some dishes. On the pricey side for what you get. On my check out day the maid knocked on door at 10:30am then front desk staff called me to see if I was checking out yet. Check out is at 11am and I was packing up so that was annoying.
2021년 9월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2021년 10월 13일
Hi Paula, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

4/10 - 별로예요

Luis

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dirty, sheets in the bed small bad like it wasn’t clean, noisy fire alarm when off at 1::00 am 😡
2021년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 10월 13일
Hi Luis, We are disappointed to learn that we fell short of your expectations and we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

4/10 - 별로예요

Simplicio

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Me and my wife are so disappointed with the facilities, hot water knob is not working, dirty sheets, and dirty floor, and smells is not good, aircon and heater is not working, some light bulb are not working. And so on, the price is decent but so disappointed with the kind of room that we had.
2021년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 10월 13일
Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please us the Contact Us feature on our website to connect with us. Lilith #Team6

8/10 - 좋아요

Pawandeep

2021년 9월에 1박 숙박함

8/10 - 좋아요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It wasn’t bad , but it could’ve been better
2021년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 9월 9일
Hi Carlos, Thank you for positively rating your stay! Lilith #Team6

4/10 - 별로예요

Lori

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was nice, and it helped to have parking, but the carpet was very dirty.
2021년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 9월 9일
Hi Lori, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 - 별로예요

Marygrace

2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Lovepreet

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 8월에 2박 숙박함

6/10 - 괜찮아요

Marc

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Service agréable
Accueil et service à la réception était excellent et agréable
2021년 8월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2021년 9월 9일
Salut Marc, Accueil et service à la réception était excellent et agréableBonjour Voyageur, Merci d'avoir pris le temps de partager votre avis avec nous. Nous sommes heureux d'apprendre que le séjour a été formidable et vous remercions d'avoir reconnu l'excellent service fourni par notre personnel. Nous espérons vous voir bientôt, Safe Travels! Lilith #Équipe6

8/10 - 좋아요

Isabelle

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
La gérante était très sympathique
2021년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 9월 9일
Salut Isabelle, Merci d'avoir reconnu l'excellent service fourni par notre personnel. Nous espérons vous voir bientôt, Safe Travels! Lilith #Équipe6