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Hilton Vancouver Metrotown

4.0 star property
Travelers find relaxation at the outdoor pool and children's pool, or enjoy happy hour at Time and Place restaurant, just steps from premier shopping destinations

Choose dates to view prices

Hilton Vancouver Metrotown is near Metropolis at Metrotown shopping center. Guests can relax in the spa tub, swim in the outdoor pool, or use free WiFi throughout. Time and Place restaurant serves meals from breakfast to dinner, with attentive staff enhancing the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is ₩282,912
₩328,179 total
includes taxes & fees
Apr 3 - Apr 4

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for One King Studio Suite with Sofabed

Hypo-allergenic bedding, down comforters, in-room safe, desk

One King Studio Suite with Sofabed

  • Sleeps 4

View all photos for Executive Room, 1 King Bed, Club Lounge Access

Executive Room, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Club Lounge Access

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Suite, 1 King Bed, Club Lounge Access

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Club Lounge Access

Executive Room, 2 Queen Beds, Club Lounge Access | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Room, 2 Queen Beds, Club Lounge Access

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(22 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Executive Level

Suite, 1 Bedroom, Executive Level | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Parlor)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for 1 King Mobility Accessible W/ Roll in Shower

1 King Mobility Accessible W/ Roll in Shower | Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Mobility Accessible W/ Roll in Shower

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(9 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Deluxe Room High Floor

Hypo-allergenic bedding, down comforters, in-room safe, desk

King Deluxe Room High Floor

  • Sleeps 2

View all photos for One King Deluxe Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

One King Deluxe Room

  • Sleeps 2

View all photos for Two Queen Deluxe Room High Floor

Hypo-allergenic bedding, down comforters, in-room safe, desk

Two Queen Deluxe Room High Floor

  • Sleeps 4

View all photos for Two Queen Deluxe Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Two Queen Deluxe Room

  • Sleeps 4

View all photos for One King Suite with Sofabed

Hypo-allergenic bedding, down comforters, in-room safe, desk

One King Suite with Sofabed

  • Sleeps 4

View all photos for One King Suite High Floor

Hypo-allergenic bedding, down comforters, in-room safe, desk

One King Suite High Floor

  • Sleeps 4

View all photos for King Room Executive Floor

Hypo-allergenic bedding, down comforters, in-room safe, desk

King Room Executive Floor

  • Sleeps 2

View all photos for Two Queen Room Executive Floor

Hypo-allergenic bedding, down comforters, in-room safe, desk

Two Queen Room Executive Floor

  • Sleeps 4

View all photos for One King Accessible Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

One King Accessible Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive 2 Room 1 King Suite Living Area

  • Sleeps 4

1 King 2 Room Executive Suite-Lounge Access

  • Sleeps 4

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

In the entertainment district, Hilton Vancouver Metrotown is in Metrotown, a walkable area in Burnaby with great shopping. Metropolis at Metrotown and Granville Island Public Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Capilano Suspension Bridge. Looking to enjoy an event or a game? See what's going on at Rogers Arena or BC Place Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Burnaby travel guide
Map
6083 McKay Ave, Burnaby, BC, V5H2W7

What's nearby

  • Vancouver_MetropolisatMetrotown_6072263_06
    Metropolis at Metrotown
    1 min walk - 0.2 km
  • Central Park
    Central Park
    8 min walk - 0.7 km
  • Deer Lake Park in Burnaby City, landmark downtown building skyscraper and forest lake covered with water lilies, and forest on the background of blue cloudy sky
    Deer Lake
    5 min drive - 4.3 km
  • Crystal Mall
    1 min walk - 0.0 km
  • British Columbia Institute of Technology
    2 min drive - 1.9 km

Getting around

  • Metrotown Station
    6 min walk
  • Vancouver Rocky Mountaineer Station
    12 min drive
  • Vancouver Intl. Airport (YVR)
    30 min drive

Restaurants

  • Cactus Club Cafe
    2 min walk
  • Shiny Tea
    3 min walk
  • Marble House Eatery
    3 min walk
  • Grand Crystal Seafood Restaurant
    3 min walk
  • Shanghai Dimsum House Ltd. 白玉兰麵家
    2 min walk

About this property

Hilton Vancouver Metrotown

Upscale hotel near Metropolis at Metrotown
Located close to Simon Fraser University and Rogers Arena, Hilton Vancouver Metrotown provides a terrace, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Time and Place, offers breakfast, lunch, dinner, light fare, and happy hour. In addition to a bar and a gym, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with sun loungers
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, multilingual staff, and a banquet hall
  • A 24-hour front desk, wedding services, and a ballroom
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 283 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free internet and safes. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch LCD TVs with cable channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 22 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 35.70 for adults and CAD 23.10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (15,419 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 25
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.75 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 35.70 for adults and CAD 23.10 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Covered self parking fee: CAD 22.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free WiFi in public areas has a 1-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Does Hilton Vancouver Metrotown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Hilton Vancouver Metrotown?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Hilton Vancouver Metrotown on Apr 3, 2026 start from ₩282,912, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Vancouver Metrotown pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of CAD 55.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 22.00 per night. Valet parking is available for CAD 30.00 per night.

What time is check-in at Hilton Vancouver Metrotown?

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM. Early check-in is available for a fee of CAD 25 (subject to availability).

What time is check-out at Hilton Vancouver Metrotown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Vancouver Metrotown located?

Located in Metrotown, this hotel is 0.3 mi (0.5 km) from Metropolis at Metrotown and within 9 mi (15 km) of Rogers Arena and BC Place Stadium. Robson Street and Canada Place Cruise Ship Terminal are also within 9 mi (15 km). Metrotown Station is 6 minutes by foot and Patterson Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Vancouver Metrotown Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 551 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

Reviews

Verified

10/10 Excellent

MEEZAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, great helpful staff
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chiyo

Liked: Cleanliness, amenities, property conditions & facilities
It was an excellent stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amar

Liked: Cleanliness, property conditions & facilities
NA
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Ken

I had to go to another hotel, reservation system was down and no time given for when it was back up.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

cassy

Liked: Property conditions & facilities
Disliked: Amenities
System was down so I didn't get checked in until 2 and a half hours later. Someone hit my car in the parking lot. Didn't get any sleep the first night as some random banging. Toilet paper was so thin you can see through it, mattress pad was ripped, towels where crunchy. Definitely not worth what I paid for the nights. I would like a refund for one night.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Amenities
Loud in the room. Staff claimed technical difficulties while trying to find my room. Offered no compensation despite my checkin being delayed by several hours.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

HARJEET

Liked: Cleanliness
Everything no trouble it was a great place to stay
Stayed 1 night in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the service was very good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mel

Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent (friendly, helpful professional), the lobby is attractive and spacious, excellent location (close to restaurants, shopping, sky train), the room was well priced.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, very clean and staff was nice. Most importantly, Hotel was in an amazing location.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Peggy

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Room was clean, quiet and comfortable. Cons: The placement of the toilet roll holder on the wall behind the toilet made it hard to access. The hot tub was very small, and would be better if it was swapped for the wading pool, as 4 adults barely fit in the hot tub. Overall a good stay, with lots to do locally. A short walk to the skytrain, and Metrotown.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Karen

👍
Stayed 1 night in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Nice staff
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Maple

Liked: Amenities, property conditions & facilities
The front desk receptionist was quite rude. He worked on Valentine’s Day around 4 pm. White person. The sheets weren’t washed properly. It looked like there was poo on the sheets.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Celia

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jinhui

Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Staff, room, gym
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was perfectly situated for our needs. Very clean room. Super comfortable bed. Excellent helpful staff. Breakfast bar was very good.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent. The staff are very pleasant
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness
The front desk and concierge staff reflected what you expect from an older luxury hotel—welcoming, calm, and efficient. Check-in was smooth, and their professionalism made a positive first impression. That said, several aspects of our stay did not meet expectations. Upon arrival, we learned the hotel pool was out of service. This was particularly disappointing, as it was the main amenity my children were looking forward to, and this information was not clearly communicated in advance. Breakfast service was also an issue. I had paid for breakfast to be included with our stay, yet the server repeatedly referred to it as “free,” despite there being an added cost as part of the booking. The service felt rushed and abrupt. I was asked to sign paperwork while actively eating, which was uncomfortable and unnecessary at that moment. We also observed the same server attempting to clear another guest’s plate before he had finished eating, requiring him to stop her. In-room amenities were inconsistent for a booking of three guests. The room was initially stocked with only two towels, requiring me to request additional ones. I also requested cotton swabs for three people and received only one. However, when I asked for toothbrushes, they were provided promptly and without issue, which I appreciated.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Bien
Stayed 1 night in Jan 2026
Verified

8/10 Good

Feng

Very convenient location to the shopping area
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, property conditions & facilities
Súper amables el personal de recepción. La habitación muy cómoda aunque pequeña. Excelente ubicación y muy buena relación calidad/ precio.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

anuj

Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean rooms
Stayed 4 nights in Dec 2025