실내 수영장

홀리데이 인 호텔 & 스위트 밴쿠버 다운타운, IHG 호텔 여행 후기

3.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 417개" "
평점 8 - 좋아요. 1001개 이용 후기 중 375개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 123개" "
평점 4 - 별로예요. 1001개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 32개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Barsa 님, 2024년 1월 2일
Thank you for the 8-star rating! We're delighted to hear you had a positive experience at our hotel. We appreciate your feedback and look forward to welcoming you again soon!

2/10 - 너무 별로예요

Ji Sun

2023년 11월에 8박 숙박함
답변 제공: Barsa 님, 2023년 12월 25일
We're sorry to hear about your experience. Your feedback is valuable to us, and we apologize for any inconvenience you may have encountered. Please feel free to share more details or contact our team directly so we can address and improve upon your concerns. We appreciate your input.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
권하고 싶지는 않습니다
별관의 객실을 배정받을 경우 이동 경로가 복잡합니다. 방음시설이 열악하여 옆방에서 큰소리로 떠드는데 그 소리가 다 전달 됩니다. 또한 2박을머무는 동안 청소를 하지 말거나 방해하지 말라느 아무 사인이 없었음에도 불구하고 청소가 되어있지 않았습니다.
2019년 12월에 2박 숙박함
답변 제공: Kris 님, 2020년 2월 5일
Hello Thank you very much for your feedback, I am sorry to hear that our services did not meat all your expectation please accept my apology. Thanks to your information we will work hard to improve our offering and hopefully serve your needs better in the future

10/10 - 훌륭해요

JINA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천해요~!!
위치는 밴쿠버 중앙역에서 6-8분정도의 거리입니다. 걸어가는 길에 백화점, 랍슨거리, 음식점이 다양했습니다. 큰길을 걸어가면서 구경할 수 있어서 거리가 길게 느껴지지 않아요. 직원들도 매우 친절했고, 방 상태도 좋았어요^^ 가격도 주위 호텔에 비해 저렴하고, very good~!
2019년 10월에 5박 숙박함
답변 제공: Kris 님, 2019년 10월 15일
Thank you feedback and for saying with us in Vancouver we hope to see you back soon

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
I totally enjoyed this accommodation.
2019년 3월에 1박 숙박함

8/10 - 좋아요

sb01436

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 5박 숙박함

6/10 - 괜찮아요

JAEIL

좋아요: 청결 상태, 객실의 편안함
시애틀 가기 좋아요
시애틀 가는 퀵셔틀 타고 내리기 좋은곳
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

Dajung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Loud heater sound, but clean and kind staff
Loud heater sound, but clean and kind staff

8/10 - 좋아요

Junhyeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격 대비 전반적으로 만족스러우나, 욕실이 조금 협소함.
2017년 10월에 1박 숙박함

8/10 - 좋아요

bo young

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안함 위치 최고
위치도 매우 좋았고 침대가 편했습니다. 로비가 작아 좀 복잡하긴 하였으나 방은 매우 좋았습니다.
2017년 10월에 2박 숙박함

8/10 - 좋아요

Young-il

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
냉장고에 기본 물이 제공되지 않아서 곤란했습니다.
2017년 9월에 4박 숙박함

4/10 - 별로예요

Blake

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
On my floor, there were major renovations going on that wasn’t disclosed to me when I made the reservation. I am very disappointed.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 18일
Dear Blake, We sincerely regret for any difficulty caused by the renovations during your stay. We are committed to improving our facilities to enhance your experience, but we recognize that this may have disrupted your stay.Please be assured that we are working hard to minimize any inconvenience and complete the upgrades as quickly as possible. Your feedback is valuable and we are assessing our communication protocols to avoid similar difficulties in the future.We appreciate your understanding. We hope to see you again soon so you can see the improvements for yourself.Best Regards,

10/10 - 훌륭해요

Brittney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great two night stay. Clean, room was ready an hour before check in. Parking was easy, room was clean, beds were comfortable. We were also surprised when our family pf 5 two queen bed room had an additional single twin bed with a door in the room! Renovations were not happening over the weekend so construction was non existent. Only downfall was the pool wasnt opened. Main reason for this hotel pick was specifically for the pool so that was a bummer.
2024년 4월에 2박 숙박함
답변 제공: Barsa 님, 2024년 4월 15일
Thank you for your positive review! We're thrilled you enjoyed your stay and that the room exceeded your expectations with the extra bed. We apologize for any disappointment regarding the pool closure and appreciate your understanding. We hope to have the opportunity to welcome you back for another great stay soon!

6/10 - 괜찮아요

Huy Hoa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Under prepare so the hall is a mess and smelly
2024년 4월에 3박 숙박함
답변 제공: Barsa 님, 2024년 4월 15일
Thank you for your review. We apologize for the inconvenience caused by the condition of the hallway. We'll address this promptly to ensure a pleasant environment for all guests. Your feedback is valuable to us.

8/10 - 좋아요

Harleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Barsa 님, 2024년 4월 15일
Thank you for staying with us and taking the time to give us your feedback.

6/10 - 괜찮아요

Randy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Rooms were clean and bed was comfortable. We had some noise issues with other guests well into the night, but the staff accommodated us to another room. A coffee station in the lobby would have been nice.
2024년 4월에 3박 숙박함
답변 제공: Barsa 님, 2024년 4월 15일
Thank you for sharing your feedback! We're glad to hear you found our rooms clean and comfortable. We apologize for the noise disruption but are pleased our staff could assist you with a room change. We'll consider adding a coffee station to enhance your experience. We hope to welcome you back soon!

4/10 - 별로예요

Nancy

별로예요: 숙박 시설 상태 및 시설
The restaurant and restaurant service was good. The rest was far from good! My room on 3rd floor was accessed from the elevator via a couple of corridors of in-progress contractors' buckets, cables, carts of tools, blaring music machines, dust and general mess. The carpets were laid only in a middle strip down the centre of the corridors as walls, ceilings (and all else apparently), were being painted. Painters' tape covered fixtures, light fittings were hanging down. The workers themselves were quite pleasant and moved things out of the way to let one pass. The room itself was sparse and clean - "newly renovated", as boasted by the front desk when I pointed out that it was a travesty to charge full price for that experience and when I requested that my room be changed. (My request was of course, denied.) The view from the window was grim - grimy back alleyway and roof tops. Admittedly, the bed linen looked impeccable, and the mattress was comfortable, but, the linens and pillow did not smell fresh! The Keurig was equipped with 3 little Keurig pots of coffee and two teabags (each a different tea) but only one creamer. A nice little note stated that if one had perhaps forgotten/needed something, one could go down to the desk to request it (once the weary traveler had got over the shock of the corridors and already put their feet up? I doubt it!)
2024년 4월에 1박 숙박함
답변 제공: Barsa 님, 2024년 4월 12일
Thank you for sharing your feedback. We're pleased you found our restaurant service good and your room clean. However, we apologize for the inconvenience caused by ongoing renovations. Rest assured, we're in the final stages of completion and addressing the issues you mentioned. Your comments are valuable, and we're working to improve. We hope to welcome you back to experience the enhancements.

10/10 - 훌륭해요

lloyd

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all was good
2024년 4월에 6박 숙박함
답변 제공: Barsa 님, 2024년 4월 11일
Thank you for staying with us and taking the time to give us feedback. Your positive experience means a lot to us and we look forward to welcoming you again.

10/10 - 훌륭해요

Daniel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the money this location cannot be beat. Quick and easy parking, check in was flawless and super fast room service. This was my third stay and I will stay again the next time I'm visiting Vancouver.
2024년 4월에 2박 숙박함
답변 제공: Barsa 님, 2024년 4월 11일
Great to hear you had another wonderful stay with us! We appreciate your loyalty and look forward to welcoming you back on your next visit to Vancouver.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Barsa 님, 2024년 4월 9일
Thanks for staying with us. We really appreciate your feedback!

10/10 - 훌륭해요

Shawn

좋아요: 숙박 시설 상태 및 시설
Clean comfortable room great staff
2024년 4월에 1박 숙박함
답변 제공: Barsa 님, 2024년 4월 7일
Thank you for staying with us and we really appreciate the positive feedback!

10/10 - 훌륭해요

Belinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would gladly stay here again.
2024년 3월에 2박 숙박함
답변 제공: Barsa 님, 2024년 3월 31일
Amazing! Thank you Belinda - see you next time

8/10 - 좋아요

Stacey

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Barsa 님, 2024년 3월 31일
Thank you for staying and we really appreciate the positive feedback

10/10 - 훌륭해요

Taishina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff (all staff, not just the front) were extremely friendly and helpful, rooms were very clean and spacious and comfortable. Pool was small but when there’s not many people it’s totally great to be in. I enjoyed that the room had a little balcony to go out on or a roof Terrance on that floor to be able to sit out and enjoy a morning coffee! Would definitely stay here again!
2024년 3월에 2박 숙박함
답변 제공: Barsa 님, 2024년 3월 29일
Glad you enjoyed the friendly staff, clean spacious rooms, and the cozy amenities like the pool and balcony. Looking forward to having you stay with us again!

2/10 - 너무 별로예요

bug

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This is one of the worst places I have stayed Staff upon checking in where just standing a a computer. There was four, then I had a gentleman offer to help them put me with the staff not doing anything. Felt like I was imposing. Room was loud from people in the hall and the view was terrible. At breakfast the next day that I paid for upon booking was non-existent. I was barely looked upon and I was served my beverage within five minutes but that was it. Took 20 to get a menu, asked what I wanted immediately but then I was forgotten about. So in a 45min breakfast I was only served one coffee and a juice nothing else and no one cared. What a damn disappointment
2024년 3월에 1박 숙박함
답변 제공: Barsa 님, 2024년 3월 27일
We're truly sorry to hear about your disappointing experience. Rest assured, we take your feedback seriously and will address these issues to ensure improvements are made for our guests' satisfaction. Thank you for bringing these concerns to our attention.

8/10 - 좋아요

Daniel

Very nice
2024년 3월에 3박 숙박함
답변 제공: Barsa 님, 2024년 3월 17일
Thank you for staying with us and giving us feedback about your experience with us.

6/10 - 괜찮아요

Colin

별로예요: 숙박 시설 상태 및 시설
The whole area needs to be pressure washed
2024년 2월에 1박 숙박함
답변 제공: Barsa 님, 2024년 2월 23일
Thank you for your feedback. We appreciate your observation about the cleanliness of the area and will review it promptly. We hope to welcome you back for a better experience

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient for work in the area
2023년 12월에 2박 숙박함
답변 제공: Barsa 님, 2024년 2월 22일
Thank you for your feedback, Kevin! We're glad to hear our hotel was convenient for your work in the area. We appreciate your 4 out of 5 rating and look forward to welcoming you again.

6/10 - 괜찮아요

Shelby

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Barsa 님, 2024년 2월 21일
Thank you for sharing your feedback with us. We appreciate your insights and will use them to improve our services. We hope to have the opportunity to exceed your expectations on your next visit.

10/10 - 훌륭해요

Sílvia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Family friendly
2024년 2월에 1박 숙박함
답변 제공: Barsa 님, 2024년 2월 12일
Thank you so much for taking the time to leave a 5-star review for your recent stay at our hotel! We're thrilled to hear that you had a wonderful experience. If you ever have any specific feedback or suggestions, feel free to share them with us. We look forward to welcoming you back for another fantastic stay in the future!

10/10 - 훌륭해요

Russell

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was there for business. was in the area. the window opened this is a significant plus
2024년 1월에 1박 숙박함
답변 제공: Barsa 님, 2024년 1월 29일
Thank you for your review! We're glad to hear you appreciated the option to open the window during your stay. We hope to welcome you back soon!

10/10 - 훌륭해요

Linda

연인과의 여행
Great place for a great price! Perfectly located in Vancouver. Taxis are readily available quickly. Nice restaurant.
2024년 1월에 2박 숙박함
답변 제공: Barsa 님, 2024년 1월 29일
Thank you for your positive feedback! Delighted to hear you enjoyed our convenient location, prompt taxi service, and the restaurant. We look forward to welcoming you back!

8/10 - 좋아요

Shaun

2024년 1월에 1박 숙박함
답변 제공: Barsa 님, 2024년 3월 20일
Thank you for staying with us. We really appreciate the positive feedback

10/10 - 훌륭해요

TOSHIKI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Barsa 님, 2024년 1월 22일
Thank you for staying with us and leaving us a feedback about your stay.

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff, the breakfast was good with lots of food and free for kids 12 and under. My daughter learned how to do a tumble turn in the pool!
2024년 1월에 2박 숙박함
답변 제공: Barsa 님, 2024년 1월 9일
Delighted to hear you enjoyed our friendly staff, hearty breakfast, and complimentary perks for kids. Fantastic to know your daughter had a splashingly good time learning a new skill in the pool!

10/10 - 훌륭해요

Dianne 님, Hazelton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Right in the centre of downtown
2023년 10월에 3박 숙박함
답변 제공: Barsa 님, 2024년 1월 5일
Thank you for choosing to stay with us and for sharing your fantastic 5-star review! We're thrilled to hear that our central downtown location met your expectations. Your positive feedback is truly appreciated, and we can't wait to have the pleasure of welcoming you back for another exceptional stay.

10/10 - 훌륭해요

Despina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Barsa 님, 2024년 2월 12일
Thank you so much for taking the time to leave a 5-star review for your recent stay at our hotel! We're thrilled to hear that you had a wonderful experience. If you ever have any specific feedback or suggestions, feel free to share them with us. We look forward to welcoming you back for another fantastic stay in the future!

6/10 - 괜찮아요

James

2023년 9월에 3박 숙박함
답변 제공: Barsa 님, 2023년 12월 25일
Thank you for your feedback. We appreciate your input and hope to exceed your expectations in the future.

8/10 - 좋아요

Dania

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was located decently close to the downtown area making it not a long walk to where we needed to go. The property itself is super clean and the beds were very cozy.
2023년 12월에 5박 숙박함
답변 제공: Barsa 님, 2023년 12월 25일
Thank you for your positive feedback! We're delighted to hear you enjoyed our convenient location, cleanliness, and cozy beds. We appreciate your review!

6/10 - 괜찮아요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Barsa 님, 2023년 12월 18일
Thank you for taking the time to share your feedback. We appreciate your input and would love to learn more about your stay. If there are specific areas where we can improve, please feel free to reach out. We value your perspective and hope to welcome you back for an even better experience in the future.

10/10 - 훌륭해요

Paula

2023년 12월에 3박 숙박함
답변 제공: Barsa 님, 2023년 12월 18일
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 - 훌륭해요

Alighah

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the room for the space, and my family enjoyed it
2023년 12월에 1박 숙박함
답변 제공: Barsa 님, 2023년 12월 18일
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 - 훌륭해요

Doris

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Barsa 님, 2023년 12월 18일
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon!

4/10 - 별로예요

Cyrille

2023년 12월에 1박 숙박함
답변 제공: Barsa 님, 2024년 1월 2일
Thank you for your feedback. We apologize for any inconvenience. To assist you better, please provide more details about your experience. We appreciate your input and hope to welcome you back for a better experience.

10/10 - 훌륭해요

Sophia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service! All the staff were great to interact with. The kids really enjoyed the pool.
2023년 12월에 1박 숙박함
답변 제공: Barsa 님, 2023년 12월 18일
Thank you for your kind words! We're delighted you had an excellent experience with our customer service and that the kids enjoyed the pool. We hope to welcome you back soon.

10/10 - 훌륭해요

Flynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nah Tis good
2023년 12월에 3박 숙박함
답변 제공: Barsa 님, 2023년 12월 18일
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we booked there due to having a spa option at a reasonably priced hotel, they ALL outperformed our expectations, from the minute we got in the door to check in staff we friendly and helpful and we felt really good arriving, it go betterbas our stay went on, everything perfect, we found this due to the spa option and now we will definitely be returning because of it, so well done by all employees in every part of the hotel could not have been better, very comfortable and warm room and fantastic updated bathrooms - great job by all !!
2023년 12월에 2박 숙박함
답변 제공: Barsa 님, 2023년 12월 18일
Thank you for your wonderful feedback! We're thrilled to hear that your experience exceeded expectations, from check-in to the spa and beyond. We look forward to welcoming you back soon.

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Barsa 님, 2023년 12월 18일
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 - 훌륭해요

Katrine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice a homy
2023년 11월에 1박 숙박함
답변 제공: Barsa 님, 2023년 12월 18일
Thank you for your kind words! We're delighted to hear that you found our hotel nice and homely. We appreciate your positive feedback.