Dear Dongseon,Thank you very much for staying with us and for taking the time to leave your feedback. We are sorry we could not meet your expectations on this visit. We will be addressing your concerns and making changes to improve. We hope we can earn your patronage once again in the future. Until then, take care. Sincerely,Nick Burrows - Night Manager

Dear Jeon,고객님의 기대에 부응하지 못해 대단히 죄송합니다. 구체적인 피드백을 제공해 주셔서 대단히 감사합니다. 객실 소음 및 전자레인지 사용에 대한 귀하의 우려 사항에 개인적으로 유의하겠습니다. 우리는 당신이 그 위치를 즐길 수 있어서 기쁩니다. 우리는 앞으로 다시 당신을 환영하기를 바랍니다.감사합니다, Nick Burrows - Night Manager

Dear Jin Ki ,Thank you for choosing Pinnacle Hotels, and for your 5 star review of the hotel. We are thrilled that you enjoyed your time with us .We look forward to welcoming you back to Pinnacle Hotels in the future. Best Regards,Jas K Assistant Front Office Manager

Dear yun jung,Thank you for choosing Pinnacle Hotels, and for your review of the hotel. We are disappointed to know that we fell short of your expectations . Please accept or sincerest apologies. Please contact us to discuss further.Best Regards,Jas K Night Manager

Dear Hyunbin, Thank you for choosing Pinnacle Hotels and for your review. We are sorry that you were not satisfied with your recent stay. Please do not hesitate to contact us directly if you would like to discuss your experience in further detail. Warm Regards, Ciara MurphyAssistant Front Office Manager

Thank you for staying with us and for posting this review. We are sorry to see a rating of 2 out 10 and hope you would consider the Pinnacle Hotel Harbourfront in the future. Thank you

Thank you for choosing Pinnacle Hotels, and for posting your 5 star review of the hotel. We are thrilled that you enjoyed your time with us. We look forward to welcoming you back to Pinnacle Hotels in the future.

Thank you for choosing Pinnacle Hotels, and for taking the time to post your review. We are concerned to learn that you were not entirely satisfied with your experience, please don't hesitate to reach out to us should you wish to share any specific details regarding your stay. Your valuable input will be shared with our team, and will help us to continue to improve and provide great service for our guests. We hope to have you back again in the near future.Warmest regards,Deirdre

Thank you for choosing Pinnacle Hotels, and for your review of the hotel. We are thrilled that you enjoyed your time with us. We look forward to welcoming you back to Pinnacle Hotels in the future.

Thank you for choosing Pinnacle Hotels, and for posting your 5 star review of the hotel. We are thrilled that you enjoyed your time with us. We look forward to welcoming you back to Pinnacle Hotels in the future. Warmest regards,

Thank you for choosing Pinnacle Hotels, and for your review of the hotel. We are concerned to learn that you were unsatisfied with you stay. We hope that we may have an opportunity to welcome you back to Pinnacle Hotels in the future.

Hello Jelra, Thank you for choosing Pinnacle Hotels, and for taking the time to post your review. We are sorry to learn that you were not entirely satisfied with stay, we appreciate your feedback. Your valuable input will be shared with our team, and will help us to continue to improve and provide great service for our guests. We hope to have you back again in the near future.

Thank you for choosing Pinnacle Hotels, and for your review of the hotel. We are thrilled that you enjoyed our view and price point. We will definitely take note of your comments for future renovation and upgrade plans. We look forward to welcoming you back to Pinnacle Hotels in the future! Sincerely, Elisa Guest Services

Dear Guest, Thank you for choosing Pinnacle Hotels and for your review. We hope to welcome you back again in the future. Warm Regards, Ciara Murphy Assistant Front Office Manager

Dear Michelle,Thank you for staying with us, and for taking the time to fill out our survey. We are happy to hear you enjoyed your experience with us.We hope to have you back again in the near future!Thank you,JP

Dear Barbara,Thank you for staying with us, and for taking the time to fill out our survey. We are happy to hear you enjoyed your experience with us.We hope to have you back again in the near future!Thank you,JP

Dear Biniyam, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Alice, We're thrilled to receive your positive feedback! It was our pleasure to ensure your stay was enjoyable and Annika is surely our star! We hope to have the opportunity to host you again in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Mohamed, Your satisfaction is our top priority, and we're so glad to have met your expectations. Thank you for choosing our hotel, and we hope to see you again soon!Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Darya, Your satisfaction is our top priority, and we're so glad to have met your expectations. Thank you for choosing our hotel, and we hope to see you again soon!Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Karina, We appreciate you taking the time to share your experience. It's wonderful to know that you had enjoyed our facilities. We can't wait to serve you again on your next visit.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Kathleen A, We're thrilled to receive your positive feedback! It was our pleasure to ensure your stay was enjoyable. We hope to have the opportunity to host you again in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear William, Your positive feedback means a lot to us! We're delighted that you enjoyed your stay, and we look forward to providing you with another memorable experience in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Lillian,Thank you so much for staying with us. We appreciate you taking the time to mention our location and staff. See you again soon.Sincerely,Nick Burrows - Assistant Front Office Manager

Dear Jeffrey, Your satisfaction is our top priority, and we're so glad to have met your expectations. Thank you for choosing our hotel, and we hope to see you again soon!Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Kris, We're thrilled to receive your positive feedback! It was our pleasure to ensure your stay was enjoyable. We hope to have the opportunity to host you again in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Tim, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Rafael, We're thrilled to receive your positive feedback! It was our pleasure to ensure your stay was enjoyable. We hope to have the opportunity to host you again in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Jennifer, Your satisfaction is our top priority, and we're so glad to have met your expectations. Thank you for choosing our hotel, and we hope to see you again soon. Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Mourad, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Rana, Thank you for taking the time to share your feedback with us. We genuinely regret to learn that your recent stay did not meet your expectations. Please accept our sincere apologies for any inconvenience you experienced regarding the breakfast inclusion policy. Our hotel does not offer complimentary breakfast with all reservations; it is only included when guests choose the specific package at the time of booking. We are concerned about the service you received and assure you that your comments have been taken seriously. Rest assured, we will be conducting a thorough follow-up with our team to address these issues promptly and effectively. Should you wish to provide further details about your experience or if there is anything additional we can do to make amends, please do not hesitate to contact us directly. We hope for the opportunity to welcome you back in the future. Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Yuanfang, Thank you for taking the time to leave us a review. We appreciate our location here in the heart of Coal Harbour just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood. Kind Regards, Mackenzie, Front Office Manager

Dear Jennifer, We're thrilled to receive your positive feedback! It was our pleasure to ensure your stay was enjoyable. We hope to have the opportunity to host you again in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Cameron, Thank you for your honest feedback! We appreciate your comments as it helps us to improve for next time. We hope to welcome you back next time your in Vancouver. Kind Regards, Mackenzie, Front Office Manager

Dear Richard, Thank you for taking the time to leave us a review. We hope we can welcome you again soon. Kind Regards, Mackenzie, Front Office Manager

Dear Nicholas, Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay did not fully meet your expectations. Your comments regarding the TV channel options and furniture have been noted, and we will address these areas for improvement promptly. We are pleased to hear that you enjoyed the view from your room and that your request for a high floor was accommodated. We hope to have the opportunity to welcome you back and provide you with an enhanced experience that reflects the high standards we strive for.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Chloe, Your satisfaction is our top priority, and we're so glad to have met your expectations. Thank you for choosing our hotel, and we hope to see you again soon!Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Lorenzo, Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us. Kind Regards, Mackenzie, Front Office Manager

Dear John, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. Your comments regarding the condition of the room have been noted, and we will address them promptly to ensure a more comfortable experience for our guests in the future. We truly value your input and hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Tod, Thank you for taking the time to share your feedback. It's wonderful to know that you had enjoyed our centralized location. We can't wait to serve you again on your next visit.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Gustavo, Thank you for highlighting our convenient location. We're glad it was a highlight for your visit. We hope to be your choice of stay whenever you're in town. Kind Regards, Mackenzie, Front Office Manager

Dear Thomas, We appreciate you taking the time to share your experience. It's wonderful to know that you had enjoyed our hotel location. We can't wait to serve you again on your next visit.Warm regards, Jane Pham, Assistant Front Office Manager.