“Overall I would say cleanliness was the most positive. They messaged 2 days in advance to tell us that they will meet us at the Vaporetto. They requested an ETA and asked that I message them once boarded on the water taxi which I did. After all that nobody was there. We had to wait for 15 minutes for someone make their way over. I booked a place that had 2 beds; 1 queen and a sofa bed. The sofa upstairs in a loft. When I called them to ask them where to find the for the sofa bed I was met with...
“Overall I would say cleanliness was the most positive. They messaged 2 days in advance to tell us that they will meet us at the Vaporetto. They requested an ETA and asked that I message them once boarded on the water taxi which I did. After all that nobody was there. We had to wait for 15 minutes for someone make their way over. I booked a place that had 2 beds; 1 queen and a sofa bed. The sofa upstairs in a loft. When I called them to ask them where to find the for the sofa bed I was met with...
Sylvie