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Reviews of City of Art Venice Lloyd

3 out of 5
City of Art Venice Lloyd
Via G. Rizzardi 32, Marghera, Mestre, VE

Reviews

6.2
Rating 10 - Excellent. 37 out of 362 reviews" "
Rating 8 - Good. 106 out of 362 reviews" "
Rating 6 - Okay. 114 out of 362 reviews" "
Rating 4 - Poor. 62 out of 362 reviews" "
Rating 2 - Terrible. 43 out of 362 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Romina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
When we
Stayed 3 nights in Sep 2022

10/10 Excellent

Ilona

Stayed 15 nights in Aug 2022

2/10 Terrible

Eddy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better, I suppose, if you get the deluxe room
Don't get the budget room. Hardly room for the bed, none at all for sitting or walking. The table is propped in a corner on two legs. Touch it and it wants to fall over. Minuscule shower, don't even think about washing your feet. Two electrical outlets, one high up on the wall opposite the bed with nothing to support what you've plugged in unless you have a very long cable and want to risk the table; the other behind the bed. The outlet is not securely attached and often falls from the wall. And if you move in your sleep you will turn the lights on in the room. The light switch is in the same housing as the outlet. Meager breakfast, not the usual copious Italian fare. But the location was perfect. Two minute walk to the bus and you're in Venice in fifteen. A ten minute walk to the train station. If you stay here, spend the extra and get a better room... I suppose.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

2/10 Terrible

Jon, SF

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We emailed them to cancel our reservation. It took several days before they response and we ending up we didnt get the refund....The customer service is very poor. I would not recommend this place 👹
Stayed 1 night in Oct 2019

10/10 Excellent

Zalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great location if you have a car Easy access to Venice Recommend it as good value
Stayed 2 nights in Sep 2019
Response from reception on Oct 8, 2019
thank you for your review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Sep 2019

8/10 Good

Silvia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good but we had to pay tax that wasnt mentioned before
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wery bad hostel that us not hotel.all personal not god whork and rome sem wc smale
Stayed 1 night in Aug 2019

4/10 Poor

Tânia

Disliked: Staff & service, property conditions & facilities, room comfort
Horrível
Tivemos problemas na chegada. O check in inicia-se às 15:00 horas (tarde se compararmos com outros hotéis) e o check out deve ser às 10:00 horas (cedo em relação aos demais). Chegamos às 14:15 horas. Fui cumprimentar a senhora que estava na recepção e ela, friamente, me disse que eu tinha que aguardar o horário do check in ao lado de fora do hotel (!!!) porque o chão estava sendo limpo e eu não poderia pisar ali (!!!) e nem era possível deixar as malas na recepção. Nunca vimos isso em lugar nenhum. Fomos ao supermercado e voltarmos no horário do check in. A moça que nos atendeu também não fez questão de ser simpática. Nos deram um quarto de solteiro, com camas separadas. Liguei na recepção, pedi para mudar de quarto mas ela nos disse que não era possível devido a lotação. O banheiro era de acessibilidade. Nada contra, porém, a ducha era para cadeirante daquelas que só se usa com a mão. Meu marido teve que improvisar e apoiar a ducha no porta shampoo para usarmos como chuveiro. Como o jato era fraco, não puder, se quer lavar os cabelos. Café da manhã ok, porém, a senhora que fica nessa área tratava os hóspedes com constrangimento não permitindo que se sentassem em qualquer mesa, tinha que ser na que ela queria. No segundo dia eu também fui impedida de sentar na mesa que escolhi. Ela não deixou pois estava ajeitando as mesas para o jantar (!!!). Hotel horrível, staff horrível, instalações horríveis! Não recomendo!!!
Stayed 2 nights in Jul 2019

2/10 Terrible

Jennifer

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought I was booking in Venice. It not clean the bathroom and room smelt like discussing smoke. It did not look like the photos at all do not book. The only thing nice was the hotel staff. In a horrible area.
Stayed 2 nights in Jul 2019

8/10 Good

morgann

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff disinterested. Walls need painting. Cracked main window in foyer. Breakfast poor. Rooms very small. Not very clean, although linen was alright. Only good thing, was ten minute train ride into Venice.
Stayed 2 nights in Jul 2019

2/10 Terrible

Guz

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Too small room and bed. Very impolite and rude people work in the breakfast area and in the lobby.
Stayed 2 nights in Jun 2019

2/10 Terrible

Judy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being Abused
We arrived about 12PM, before check-in time, but the front door was open. No one at desk and lobby empty. The maid appeared and only spoke Italian, indicating that the check-in was at 3pm. We and 2 other ladies, who had just arrived were trying to communicate to her that we should at least leave our bags in storage. She then called someone, and another woman arrived from the hotel across the street. She was speaking in Italian, and all I understood was "partir" and POLICIA! I didn't need a dictionary to understand that she threatened to call the Police if we did not leave! Then she said in perfect English, "If you don't respect the rules, I have to call the police. You cannot stay in the lobby". We didn't expect to stay in the lobby for 3 hours, just wanted to store our bags until check-in. She finally “generously" allowed us to leave the bags at the opposite hotel (4 Euros) and come back later to check in. A waste of a day. Checking out, the clerk didn't even look up from his desk, but Grunted when we dropped off the keys. Every hotel on our extensive trips to Europe has either allowed us to check in as much as 3 hours early as the rooms were readied, or, allowed us to store our bags..FOR FREE! So check the reviews. So,If you want a pretty crummy hotel, that offers NO service, and is willing to waste your whole day, then treat you like a piece of dirt upon leaving, then the City of Art Venice Lloyd hotel is for you, unless you like losing time and money, then go elsewhere
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception and dining room very nice spacious and airy. Our room was basic but absolutely fine. Small shower but also fine. Breakfast very good. Ideally situated for Venice Menstre rail station. 200 yard walk. Good value all round.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Location was good, easy transport to Venice. On arrival the receptionist was rude, but the receptionist at the time of check in was very helpful. The shower cubicle wss very small.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I knew check-in was at 3pm but i arrived at around 1:30pm expecting at least someone to be manning the desk to store my bags like in every hotel i have been to, so i could go to venice central and check in later......but no. I waited around till 3pm in the heat. As for the the room..where do i start?. It was soooo tiny, the only table in the room was narrow and shaking. The only way i could charge my phone was to make a makeshift table using a chair and putting my suitcase on top then place my phone on top because the wall plug was on the otherside of the room...very bad room design!!!!. Little ventilation in the bath room with flys all over the room. The room had a feeling of a underground bunker. As for hotel food you had to go across the road to another hotel to dine. Only postive was it was very close to venice mestre stn where you get a train to venice central or the aerobus to both venice airports.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
Reception looks good but rest of hotel needs a refurb. Our room (queen size bed) was clean but like everywhere else would be better after repainting. We could see other rooms had problems with window blinds that had not been fixed for months. Breakfast choice was poor but quantities ok. Overall - cheap but not too cheerful.
Stayed 5 nights in May 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location of this Hotel is excellent for those looking to visit Venice and the surrounding area. The hotel is very dated with small unattractive rooms. The air conditioning unit made a noise and that was about it, in fact it warmed the room
Stayed 7 nights in May 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
It was clean. Room was very small. No extra pillows available. Near a busy road. Hair dryer stopped working after 15 seconds.
Stayed 1 night in Oct 2018

4/10 Poor

Pramod

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok type
Breakfast was good! Room was small and bathroom was not good.
Stayed 2 nights in Sep 2018

4/10 Poor

Jacek

Disliked: Cleanliness, property conditions & facilities, room comfort
The art of obscure
Pros for location, 24h front desk (what appears to be out of the place in Italy) and helpful service. Apart from that not much to say: claustrophobically small room, cracked walls, awful bed and a rotten by mushroom bathroom.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, though not very big room, but was comfortable. Very near to Mestre station (2 mins walk)
Stayed 3 nights in Jun 2018

2/10 Terrible

Martin, Southampton UK

Disliked: Property conditions & facilities, room comfort
A nightmare
Not a good experience. There were not many facilities and most of what was there didn't work e.g. the TV and the hairdryer. It's well placed for the train station but it must be the most noisy location on the planet. Both myself and the friend I travelled with hardly slept a wink - DON'T GO THERE!
Stayed 1 night in Apr 2018

6/10 Okay

HUSSIEN

GOOD FOR TRIP
NICE
Stayed 2 nights in Nov 2017

6/10 Okay

morris, california

Disliked: Property conditions & facilities
convenient location
bus stop 60m away, train station near by. but no hot water for free. they ask 1 euro to fill a bottle. TV no English program.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is good for 3 star hotel
good, 7 min by foot to the train, 12 min by train and you in Venice, the bad thing is that, the walls and the curtains was derty, and I found a muld, but the food was OK, clean sheets the staff was great.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The location is the only good thing
We booked this Hotel for our stay in Venice but it was really disappointing, The room size was very small, no storage space and smoking smell. we couldn't even slept well due the the light that was flashing at the night. On the bathroom we found a potentially dangerous tube on the shower box with no protection and my friend hurt itself. All the walls were full of cracks and thin so you can hear everything that is on going the next room. Only the lady at the reception the first night and the breakfast staff were nice, otherwise the others were unfriendly. We asked to change the room but the staff said that is fully booked. At the check-out time we asked to store our staff and they men at the reception said that they did not keep the luggage and we have to go to the opposite hotel, and they asked 1 euro per bag, is not for the money but for the principle that the hotel should keep the bags for free.
Stayed 2 nights in Oct 2017

6/10 Okay

v, london

Liked: Staff & service
Short walking distance from Venice Mestre Train St
Very good location if you don't want to stay in Venice and very close to the train station in V. mestre and 5 minutes by train from Venice. There were lots of noisy Asian guests and we could hear everything because of the quality of the walls. Apart from that the hotel is ok.
Stayed 3 nights in Sep 2017

4/10 Poor

s, united kingdom

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Expect what you pay for
The hotel itself wasn't terrible, ideal location (distance wise) from Venice but the area was not the nicest and if you are planning on coming back late, it is a slightly scary short walk from the bus stop. Room size was highly disappointing, no storage space and extremely small. Walls are paper thin you can practically hear the conversations going on in the room next door, one night we were kept awake for around an hour by the man next door snoring incredibly loudly.
Stayed 4 nights in Sep 2017

2/10 Terrible

hugh, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs
Eaten alive by bed bugs, room smelt strongly of a horrid chemical that i assume was to kill these insects. Checked out early after 1 night and paid to stay somewhere else. When we checked out we noticed the staff had left the room master keys unattended on hotel lobby counter so anyone could have walked in and stolen from any of the rooms. Hotel appears to be in a rough area of town, buildings nearby were either derelict, in a state of disrepair, or with security gates blocking access. Hotel room was small, very very basic, with a heavy steel security door, and a steel roller shutter on the window despite being on the 2nd floor. The view was of pigeons coming in and out of the derelict buildings collapsed roof. Worst hotel experience of life so far, like no other 3 star hotel i have ever seen, i have no idea how or when it was last considered 3 star. The art was just a cheap silly distraction from the experience. Never again.
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Room comfort
Location location location
The best part of this hotel is the location, right next to the train station is perfect as it only takes ten minutes to get to Santa Lucia. The bed is comfortable enough but the top sheet is very scratchy. Bathroom was nice but the shower had a slight mildew problem. When they say check in is at 3pm they mean that no one is getting into the hotel until 3pm, even if you checked in the day before. There is no luggage storage and you have to go over the road to get let in if you are a stop over returning in the middle of the day. I didn't have the breakfast here and I was sent across the street to their other hotel for dinner as I was a solo diner. Slightly upsetting. The walls are as thin as paper so best bring ear plugs. It's fine for a couple of nights if you are on a budget, but don't expect luxury.
Stayed 2 nights in Aug 2017

4/10 Poor

Darren, MY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended stay
Super small room with small shower facility. Would not recommend if you're longing for a good experience in Venice.
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid it
Very dirty and unfriendly staff.
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very accommodating. The location is only a short distance from Venice.

6/10 Okay

Simon, UK

Liked: Cleanliness
Disliked: Property conditions & facilities
Excellent location for a budget hotel
We stayed in this hotel for overnight. The location is excellent, only a couple of hundred meters away from the Mestre train station. Bus stop of No 6 or 6L bus to Venice Main Island is just in front of the hotel. There are buses from the a bus station next to Mestre train station to the two airports at Venice. No kettle. Want drinking hot water? Cross the road, pay one euro for half litter. The price is alright compared with other hotels at Venice. You pay for what you receive.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Location is very good Very affordable But you have to wait to check in till 3 pm which leads to many complications and issues

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Budget hotel with ensuite close to Mestre train
Hotel Mondial across the road has same owner and suitcase can be left there €1. Meals available. Frequent direct bus to Venice city from bus stop outside hotel.

8/10 Good

youssef, boston ma

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great location Great staff Breakfast ok The bed wasn't comfortable for 2 people

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good for a budget hotel
Great location to get into Venice quickly and cheaply on the train. Hotel is nice enough, but you have to walk through a bit of a dodgy looking underpass to get to the station. Breakfast was okay - pretty basic.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A GREAT Bargain
Clean, Spartan room, steps away from the Venice Mestre train station. very convenient if you are en route to somewhere and such a bargain.

6/10 Okay

Andreas, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to transport
We only stayed one night and found it to be satisfactory, The room was tiny but clean, breakfast was included and we found it to be very satisfying. The bus stop to Venice was outside a room the road which was perfect. The only downside was that our neighbors were a bit noisy

2/10 Terrible

jaime

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got this room due to price and included breakfast. Really REALLY wish I would have just paid more for anything else. I could handle random stains so thick the substance was still caked on the curtains, and other various lacks of effort on the part of the cleaning staff. What I can't handle are ants, and spiders (many spiders!) and ROACH (just saw one thankfully) in our room! Terrible experience.