시즌별로 운영되는 야외 수영장, 수영장 파라솔, 일광욕 의자

힐튼 몰리노 스터키 베니스 여행 후기

5 out of 5
힐튼 몰리노 스터키 베니스
Isola Della Giudecca 810, Venice

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 530개" "
평점 8 - 좋아요. 1001개 이용 후기 중 268개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 124개" "
평점 4 - 별로예요. 1001개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 33개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Junhee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
맘에 드는 호텔
친절한 직원들과 깔끔한 청소 상태가 좋았습니다.
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
시설은 만족하나, 불만사항이 하나 있음. Extra charge를 보증금 개념으로 처음에 부과함. 체크아웃때 라운지 이용금액 등 정산해주는데, 이런 금액이 extra charge에서 빠지고 남은 금액을 환불해줌. 그런데 셔틀버스비용 이용하지 않았으나 청구되었음. 확인하지 않을경우 추가 부과될 수 있었음. 확인 없이 추가되어 있었음. 미니바 이용금액보다 많이 부과되었으나 자동부과인지 뭔지 체크아웃 해주는 사람이 모른다고 하여 그냥 돈 내야했음. 차액을 10일 내에 취소처리 해준다 했으나 10일이 지났음에도 아직도 처리 안됨.
2019년 8월에 4박 숙박함

4/10 - 별로예요

Hanchul

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
곰팡이냄새와 모기에 너무물려 실망스러웠습니다.
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

sung min

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
생각보다 본섬으로 다니기가 쉬우며 단 처음 호텔에 들어갈 때는 호텔셔틀이 아닌 수상버스를 타고 가야한다는 점 그 외엔 호텔셔틀(7.5유로)만 타고 다녀도 됨 수영장 뷰는 정말 좋음
2019년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2018년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 3박 숙박함

6/10 - 괜찮아요

soo kyung

좋아요: 청결 상태, 직원 및 서비스
힐튼 후기
본섬으로 나가는 셔틀이 무료라고 해서 좋아했는데.. 알고보니 인당 7.5유로의 이용료(per night이라고 했는데 체크아웃할때 보니 한번만 청구됨)가 있었다 본섬과 떨어져있다 보니 약간의 불편함은 있었지만 객실 관리 상태는 괜찮았음 룸 컨디션 자체는 매우 좋은 편은 아니었다 외관은 멋있지만 안에는 좀 낡았음(패밀리 스위트룸 기준) 인터넷이 아예 안되는 곳(LTE로 떠있어도 조식당, 객실 중 일부 구역)이 많음
2018년 10월에 2박 숙박함

10/10 - 훌륭해요

Theon 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great choice to trip Venice
It is not located in the main island but very easy to access. The hotel provides a shuttle to/from St. Marco Square for 7.50 Euro per person until midnight. Fantastic view at rooftop bar and swimming pool.
2018년 4월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 4박 숙박함

10/10 - 훌륭해요

Martin 님, Juneau

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel water shuttle.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 4월 21일
Dear Martin, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us and we hope to have the chance to welcome you soon again.Kindest regards,

10/10 - 훌륭해요

Haydn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The perfect hotel woth great facilities! The rooms are amazing, which is no suprise given the rest of the hotel. Breakfast is incredible as expected
2024년 4월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2024년 4월 18일
Dear Guest, Thank you for your fabulous review of the Hilton Molino Stucky.We are delighted that you enjoyed your visit tremendously. We at the Hilton Molino Stucky aim to provide each and every guest with a wonderful and memorable experience, and We are so pleased that this was the case for you.We look forward to welcoming you back in the not too distant future.

10/10 - 훌륭해요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and spacious. We had a great stay at this property. The breakfast was super.
2024년 4월에 5박 숙박함
답변 제공: Guest Relations Team 님, 2024년 4월 13일
Dear Guest, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us. We were delighted to see that our services, as our famous Hilton breakfast, met with your approval.We look forward to welcoming you with us again in a not too far distance.Kindest regards,

10/10 - 훌륭해요

Leon

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is the best hotel we’ve ever stayed in. Would definitely recommend to anyone and would stay there again. The staff was friendly and knowledgeable. The cleaning staff was also friendly and efficient. The concierge staff helped us arrange a trip to Murano and also transportation back to the airport. Our boat arrived promptly at 6:25am. They had the BEST breakfast I’ve ever seen anywhere. It was so amazing I took pictures of it to show family and friends. The area felt safe, and. I did not use the bidet. The only negative is the shower gehad the half wall, so water leaked in the floor. Cleaning staff put a rolled up towel in the open area to prevent water getting on the floor, but it didn’t work. I recommend this place! It’s a 10 out of a 10!
2024년 4월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2024년 4월 13일
Dear Leon,thank you very much for the positive review and for the information you wrote about our hotel which will be very helpful for every traveler who will decide to stay with us.We are delighted to hear that you enjoyed your stay in Venice. We would also like to thank you for praising our Staff, the cleanliness and our famous Hilton Breakfast. We place great value on your opinion and we look forward to welcoming you with us again in a not too far distance. Kindest Regards,

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2024년 4월 13일
Dear Guest,Thank you for your review of the Hilton Molino Stucky.We are delighted that you enjoyed your visit tremendously. We at the Hilton Molino Stucky aim to provide each and every guest with a wonderful and memorable experience, and we are so pleased that this was the case for you.We look forward to welcoming you back in the not too distant future.Kindest regards,

10/10 - 훌륭해요

Tamara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall a great experience. They have a shuttle that will take you to and from San Marco. The public watertaxi stops right in front too. Beautiful all around. The best sunrises too
2024년 2월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2024년 3월 2일
Dear Guest,Thank you very much for your excellent feedback!I am glad to hear that you appreciated the Hotel and our services, including our shuttle boat and that you enjoyed your stay in our property.We also thank you for taking the time to let us know your opinion on the Giudecca island sunrises.We place great value on your opinion and hope we may look forward to welcoming you with us again.Kindest regards,

10/10 - 훌륭해요

Maria Guadalupe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like everything
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 25일
Dear Guest, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us.Your contribution was very helpful and appreciated. We look forward to welcoming you with us again in a not too far distance.Best regards,

8/10 - 좋아요

Etelberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Es un hotel hermoso
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 24일
Estimado Huésped,Gracias por su reciente estancia con nosotros en el Hilton Molino Stucky Venice y por haberse tomado el tiempo en compartir su experiencia tras su estancia con nosotros.Nos hace realmente feliz saber de su buena experiencia con nosotros.Esperamos que pronto podamos volver a disfrutar de su compañía y esperamos poder darle la bienvenida de nuevo no tan sólo a Hilton Molino Stucky Venice si no también a cualquiera de nuestros hoteles Hilton.Un saludo muy cordial,

10/10 - 훌륭해요

juan 님, Miami

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely historic building. Very big. Has several restaurants on premises. All the staff is helpful and attentive. The roof top has a nice view and the bar has quite a cocktail selection. The down side, at the other side of the canal and not convenient to move around. There are 2 stops for the water taxies about 10 min away and they have their own shuttle running but you will waste time waiting.
2024년 2월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 23일
Dear Guest,We appreciate the time you took to post comment about your stay. It was a pleasure to read that you liked the location of our Hilton Molino Stucky. We were delighted to hear that you have enjoyed our Skyline rooftop bar cocktails as well as the view from there. We thank you for the wonderful feedback and we hope to welcome you again here in Venice.Best regards,

6/10 - 괜찮아요

Paul

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Mosquitos in the room, that bit my daughter and myself. A small gap in the balcony door was clearly allowing them in. No spraying, coils or preventative measures. Staff excellent. Breakfast too expensive. Eat (and drink) in the generally very good local restaurants a short walk away.
2024년 2월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 23일
Dear Guest,Thank you very much for sharing your experience with us and for posting your comments on this website. Please accept our apologies for the problem with mosquitoes in your room: unfortunately mosquitoes, certainly find in the Venetian lagoon the perfect habitat and are difficult to control, regardless of the regular disinfestations we carry out in all our guestrooms.We are extremely sorry for the discomfort that you have experienced this time and we will enforce additional measures in such cases as yours, which please rest assured remain isolated incidents.Otherwise, we are pleased that you have appreciated the comfort of our location as well as the proficiency of our staff.Although you express some disappointment, we hope we will have the opportunity to welcome you back in the not too distant future so that we can demonstrate the high level of service we are renowned for.Best regards,

6/10 - 괜찮아요

Sam

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great property to feel comfortable and half decent location. There is a €12.50 WiFi charge for the duration of stay and even crazier a 33cl beer is €14 at the sky bar and €12 in the reception bar! Cheers anyways 🍻
2024년 2월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 10일
Dear Guest,Thank you for your feedback and for choosing the Hilton Molino Stucky for your stay in Venice. It is a pleasure to hear that you enjoyed your stay with us.On the other hand, we are very sorry to read that you felt the charges for the internet was overpriced. To improve guest satisfaction Hilton Hotels constantly review their pricing policies for such things as internet. We kindly inform you that complimentary internet is available in the public areas of all Hilton hotels. We are also very sorry that you have found prices to be expensive as we always strive to meet our guest’s expectations and to comply with their requests. We will discuss your comments at our Head of Departments meeting as all criticisms are read with attention and genuine interest and suggestions are taken on board to enhance clients’ satisfaction.We thank you for being our guest and we hope to have the chance to welcome you soon again.Kindest regards,

10/10 - 훌륭해요

Yvan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable stay upheld Hilton standards
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 13일
Dear Guest,Thank you very much for having taken the time to share with us your comments concerning your recent stay at Hilton Molino Stucky Venice.Thank you for taking the time to let us know how we are meeting your expectations.We place great value on your opinion and hope we may look forward to welcoming you with us again in a not too far distance.Kind regards,

10/10 - 훌륭해요

Sikander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 13일
Dear Guest,Warmest greetings from the Guest Relations Team and thank you for posting a review of the Hilton Molino Stucky.We are pleased that you found the service great all over the hotel.We hope to welcome you back to the Hilton Molino Stucky in the not too distant future so that we can provide you with the high level of service you are accustomed to.With kind regards,

10/10 - 훌륭해요

Wilma

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 18일
Dear Guest,Thank you very much for staying at the Hilton Molino Stucky Venice and for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice. We are thrilled to see your wonderful feedback following your recent stay at our hotel. Thank you once again for choosing us as your accommodation. Your satisfaction is our ultimate reward. We hope to welcome you soon again. Kindest regards,Guest Relations Team

10/10 - 훌륭해요

fabian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 13일
Dear Guest, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us. We thank you for being our Guest and we hope to have the chance to welcome you soon again.Kindest regards from Venice,

10/10 - 훌륭해요

Rodolfo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I stayed at this lovely 5 star hotel and spa celebrating my 40th bday and our anniversary. The spa was fabulous. Loved the hot tub jacuzzi, steam room and sauna. We got a couples Swedish massage and let me tell you it was the best massage we have ever had. We enjoyed the live piano show during the weekend and the dinner was fabulous. The sky bar is elegant with blue fluorescent lights and you can see beautiful views of Venice on each side of the bar. They have a lovely pool on the roof we are excited to check out when we return in summer next time. The breakfast was awesome!!! They had everything you can think of for breakfast and even had a chocolate fountain with fruit to dip in. They also have their own taxi boat which takes you back and forth between the islands. The decor is exquisite! the hotel also held the Arthur Murray dance competition there. We had the pleasure to watch. This is a Lovely lovely resort. I highly recommend it for couples and families when visiting Venice.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 13일
Dear Guest,Warmest greetings form the Guest Relations Team and thank you for having posted such a wonderful review on this platform. We thank you for praising the hotel facilities like our rooftop bar and SPA Centre for which we pride ourselves and we are also glad that you enjoyed our famous Hilton Breakfast and the live piano show at our Rialto restaurant.We are glad that your stay was a memorable one and that our staff, services & facilities met your expectations.We place great value on your opinion and hope we may look forward to welcoming you with us again.Kindest regards from Venice,

10/10 - 훌륭해요

Rodolfo

2024년 1월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 13일
Dear Guest,Thank you very much for having taken the time to share with us your comments concerning your recent stay at Hilton Molino Stucky Venice.Thank you for taking the time to let us know how we are meeting your expectations.We place great value on your opinion and hope we may look forward to welcoming you with us again in a not too distant future. Kindest regards,

10/10 - 훌륭해요

Elvio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location, the view of Venice, and the restoration to new life of a manufacturing building that has a strong presence in the lagoon landscape
2023년 11월에 3박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 29일
Dear Guest, thank you for your positive comments. We are delighted that you enjoyed your stay at the Hilton Molino Stucky Venice and we hope we can welcome you soon again here in Venice. Thank you for being our guest.Best regards.

8/10 - 좋아요

Norman

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for Venice without the crowds
A comfortable five star hotel with modern facilities within an historic and characterful building. Out of the hubbub of the main Venice islands but they are easily accessible by the hotel’s shuttle boat. Friendly and efficient service throughout our stay, particularly during breakfast - which was excellent with an impressive range of different foods. Our bedroom was very comfortable, though rather warm and seemingly unaffected by the air conditioning. Our only real moan is that wine is served in the bar by the glass in a measure of 120ml, which is just plain stingy at 11 euros a time.
2023년 11월에 4박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Dear Norman,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and we are pleased that your stay has met your expectations, evaluating our services with a high score.We will make treasure of all your valuable comments to improve our services and maintain the high standards that distinguish our chain.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

2/10 - 너무 별로예요

RIKA

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Rupy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was happy upon arrival to be upgraded. The front desk staff were very professional, courteous and delivered exceptional service. The property was the best hotel I’ve ever stayed at in Europe. It has been very well renovated.
2023년 11월에 1박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Dear Rupy,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We all look forward to welcoming you back to our hotel in a near future and we remain at your complete disposal for any assistance.Kind regards,The Hilton Molino Stucky Team

8/10 - 좋아요

Abdullah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good stay since the receptionist gave us the lowest level of our room selection, most of TV channel was not working finally teeth brush and ear cleanning not available at the room you have to request them from the reception
2023년 10월에 2박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Dear Abdullah,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not entirely meet your expectations. We will make treasure of your comments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

8/10 - 좋아요

Mette 님, Newport Beach

단체 여행, 연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy place to stay. Loved the lobby area; easy to meet up with friends. Did not have great experiences with the "free" only once an hour boat, but public transportation was easy.
2023년 10월에 1박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Dear Mette,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with a high score.We all look forward to welcoming you back again in a near future and we remain at your complete disposal for any assistance you may need meanwhile.Kind regards,The Hilton Molino Stucky Team

8/10 - 좋아요

Jessy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facility was very nice and clean. The staff was professional. The bidet was a bit odd though. It was like a handwashing sink that was as low to the floor as the toilet was. It didn't spray upwards like you would think that a bidet would. Dining at this hotel is expensive. I made the mistake of eating here the night before I left and I can honestly say that it was the most expensive penne that I've ever paid for. I would recommend ordering food at any other restaurant in Venice and bringing it back to your room with you.
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Dear Jessy,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and we appreciate your high evaluation of our facilities and the service provided by our team members. On the other side, we regret to learn that some aspects of your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyable stay in a beautiful hotel and location. The staff were extremely accomodating, helpful and made the stay in Venice even more enjoyable.
2023년 10월에 3박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Dear Amy,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services and Team Members with the highest score.We will make sure to share your comments with them, they will be very pleased with your recognition.Look forward to welcoming you back again to our hotel in a near future, we remain at your complete disposal for any assistance you may need meanwhile.Kind regards,The Hilton Molino Stucky Team

10/10 - 훌륭해요

Phineas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!
2023년 10월에 2박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Dear Phineas,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

6/10 - 괜찮아요

Dirk

좋아요: 청결 상태
Das Hotel ist in die Jahre gekommen, wie fast alle Hilton Hotels. Frühstück teuer und Atmosphäre wie in einer Grosskantine. Shuttle Service per Bootstaxi sehr gut.
2023년 10월에 4박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Sehr geehrter Dirk,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen über Ihren letzten Aufenthalt im Hilton Molino Stucky Venice zu teilen.Ihre Meinung ist uns sehr wichtig und bei dieser besonderen Gelegenheit müssen wir leider feststellen, dass Ihr Aufenthalt nicht ganz Ihren Erwartungen entsprochen hat. Wir werden sicherstellen, dass Ihre Kommentare an die zuständigen Abteilungen weitergeleitet werden, um unsere Dienstleistungen zu verbessern.Wir schätzen Sie als Kunden sehr und wünschen uns, Sie wieder bei uns begrüßen zu dürfen.Herzliche Grüße,The Hilton Molino Stucky Team

10/10 - 훌륭해요

Virginia

2023년 9월에 1박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Dear Virginia,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We look forward to welcomin you again in a not too distant future.Kind regards,The Hilton Molino Stucky Team

10/10 - 훌륭해요

Diego 님, Montverde

2023년 10월에 1박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Dear Diego,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We all look forward to welcoming you back again in a near future.Kind regards,The Hilton Molino Stucky Team

6/10 - 괜찮아요

Heather

좋아요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Dear Heather,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

2/10 - 너무 별로예요

adrian

2023년 10월에 3박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Dear adrian,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

8/10 - 좋아요

Daniela

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Aria condizionata non regolabile( troppo freddo) servizio a colazione su seconda sala non adeguato
2023년 9월에 2박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Gentile Daniela,La ringraziamo per essere stato nostro ospite all'Hilton Molino Stucky Venice e per il tempo dedicato a condividere con noi la Sua recente esperienza.La Sua opinione conta molto e grazie al Suo feedback possiamo avere l'opportunità di migliorare e poter mantenere la qualità dei servizi e gli standard elevati che contraddistinguono la nostra catena.In questa particolare occasione, siamo desolati che il soggiorno non abbia soddisfatto le Sue aspettative.Le assicuriamo che i Suoi suggerimenti sono già stati presi in carico dal nostro Team Esecutivo così da poter migliorare, grazie a Lei, non solo a Sua futura esperienza ma di tutti i nostri gentili ospiti.Confidiamo che possa tornare presto a farci visita, dandoci così l’opportunità di poterLe garantire un’esperienza soddisfacente ed all’altezza delle Sue aspettative.Cordialmente,The Hilton Molino Stucky Team

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property and facilities are amazing. My wife and I stayed during our 20 yr anniversary trip and the location and staff were top notch. The team assisted with transportation, tours as well as recommendations for local restaurants which were valuable for us. As a negative, I HIGHLY recommend staying away from the restaurants, bars and room service on site. The price is 3x - 4x what you will find locally and the quality is unbearably poor. If staying at this Hilton, just remember that you should not include the on-site eating as a positive.
2023년 9월에 3박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Dear Michael,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and we honestly appreciate your high evaluation of our facilities and the service provided by our team members. On the other side, we regret to learn that some aspects of your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

6/10 - 괜찮아요

Tasso

좋아요: 직원 및 서비스
Bathtub had mold.
2023년 10월에 1박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Dear Tasso,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

10/10 - 훌륭해요

Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful stay, I wish we were able to stay longer
2023년 10월에 1박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Dear Kelly,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We all eager to welcoming you back to our beautiful city in the near future and we remain at your complete disposal for any assistance you may need meanwhile.Kind regards,The Hilton Molino Stucky Venice

10/10 - 훌륭해요

Miguel

2023년 9월에 3박 숙박함
답변 제공: The Hilton Molino Stucky Team 님, 2023년 11월 30일
Dear Miguel,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with a high score.Look forward to welcoming you again in the near future, we remain at your complete disposal meanwhile.Kind regards,The Hilton Molino Stucky Venice

10/10 - 훌륭해요

Michael 님, Springfield

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You are on your own 5* island with easy access to the entire Venice area including the airport. All this is accomplished by the use of water taxis-public, private, and private charter! Hotel is luxurious and quiet.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel. Everything about it is perfect.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Robertt

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함