“I booked a room at Borgata Lodge through Expedia for a party of 3, advertised as including a Queen Murphy Bed and a Double Sofa Bed. Upon checking in, the experience was an absolute nightmare.
Uninhabitable Smell: The room had a severe, overwhelming, foul odor as soon as we opened the door, making it completely unlivable.
Misrepresented Amenities: Instead of the advertised double sofa bed, the room contained a tiny, two-cushion loveseat that could not fit an adult.
Refusal to Help: When we...
“I booked a room at Borgata Lodge through Expedia for a party of 3, advertised as including a Queen Murphy Bed and a Double Sofa Bed. Upon checking in, the experience was an absolute nightmare.
Uninhabitable Smell: The room had a severe, overwhelming, foul odor as soon as we opened the door, making it completely unlivable.
Misrepresented Amenities: Instead of the advertised double sofa bed, the room contained a tiny, two-cushion loveseat that could not fit an adult.
Refusal to Help: When we...
Sukhpreet