We look for the pet friendly hotel in Verona and we find Corte della Rocca Bassa. Before reservation we call in the hotel to ask them if is ok with them to have our 2 small shih tzu dogs in their hotel. They said is not a problem and that was all. We made our reservation. When we arrived in hotel the owner was on register instead to welcome us, from the door she make a huge issue, why we haven't write her a letter for the dogs??? We were total in shock from the fact we just step in and she did a issue about the dogs. Then she gives the room key with thousand of instructions. Then she followed us and told us that the spot where we parked the car is not a parking space. In the room the bath towels were old, gray, and there were spots. The bed sheets were horrible with holes and spots. Disgusting. The next morning she met us at breakfast in cafeteria and she send us outside to eat with the dogs in the cold morning. Then she then followed us from a distance to see what we were doing. This was horrible treatment by the owner and we felt like we were in a police office. She to made us feel comfortable and we were treated like a criminals. On the day when we checked out she ran to our hotel room to see if the room was not destroyed. We will never go again there and yes i don't suggest you do not spend your money at this place. You will find nothing but rude treatment.