테라스/파티오

엠갤러리 레 루이 베르사유 샤토 여행 후기

4 out of 5
엠갤러리 레 루이 베르사유 샤토
2 bis Avenue de Paris, Versailles, Yvelines

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 495개 이용 후기 중 344개" "
평점 8 - 좋아요. 495개 이용 후기 중 103개" "
평점 6 - 괜찮아요. 495개 이용 후기 중 33개" "
평점 4 - 별로예요. 495개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 495개 이용 후기 중 7개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

2/10 - 너무 별로예요

In Chul

10/10 - 훌륭해요

SYSTEM

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: Stéphane Gerbet - General Manager 님, 2019년 11월 22일
Dear guest, thank you for your great review. We really appreciate it.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Excellent. Staff really helpful and room was clean, cozy and nice. It's only 5 min walking distance from the palace. Amazing!!
2019년 8월에 1박 숙박함
답변 제공: Stephane Gerbet - General Manager 님, 2019년 8월 7일
We thank you very much for your great feedback. We are pleased to know you had such an "amazing" experience at Le Louis. Your satisfaction is our most precious reward. We hope to have the chance to welcome you again very soon, to try to make you have a stay as memorable as the previous one.

10/10 - 훌륭해요

Chul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 좋았음
2019년 4월에 5박 숙박함
답변 제공: Stephane Gerbet - General Manager 님, 2019년 5월 20일
귀하의 의견에 진심으로 감사드립니다. 우리와 함께 머물렀다는 것을 알게되어 매우 기쁩니다. 우리는 곧 다시 당신을 환영 할 기회가 있기를 바랍니다.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
so excellent
2018년 10월에 1박 숙박함
답변 제공: Stephane Gerbet - General Manager 님, 2018년 10월 23일
Dear client, Thank you very much!! We are happy to know you enjoy your stay with us. All the team and myself hope to welcome you again in our home. Sincerely

8/10 - 좋아요

judy 님, bethel park

가족 여행
좋아요: 청결 상태
Great location nice hotel good breakfast. The staff at the front desk and bar could have been friendlier. There’s a weird smell in the hallways, but does not impact the rooms The gym could have been larger with more free weights and equipment
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Johnna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love the decor of this beautiful hotel. The restaurant was outstanding and the staff was superb!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Sarah 님, Kingman

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful hotel, gorgeous room with a beautiful view. The restaurant and breakfast were both amazing!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

GILLES 님, PARIS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bel hôtel - nous avons passés 2 jours et 2 nuits très agréables. Merci à tous
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Irwin 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a lovely hotel with good size rooms. So convenient to the palace, open-air market, train station, etc.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Nicola

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were friendly and knowledgeable. The location was excellent, literally a 5 minute walk from the palace, would highly recommend.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Ian 님, Bristol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent quality hotel in great location .Super polite staff .
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Dr. Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was wonderful 5 min walk to Versailles Loved this hotel
2024년 3월에 1박 숙박함
답변 제공: Le Louis 님, 2024년 3월 10일
Dear Sir,Thank you for your feedback ! We are delighted that your stay was so pleasant.Looking forward to welcoming you again at Le Louis,Christophe PomarèdeDirecteur Général Hôtel Le Louis Versailles Château Mgallery Collection

10/10 - 훌륭해요

Diego

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Incredible value, comfortable, blackout curtains that really black out, good breakfast, sauna, amazing staff and perfect to visit Versailles early and before the large crowds.
2024년 2월에 1박 숙박함
답변 제공: Le Louis 님, 2024년 3월 10일
Dear Sir,Thank you for your feedback ! We are delighted that your stay was so pleasant.Looking forward to welcoming you again at Le Louis,Christophe PomarèdeDirecteur Général Hôtel Le Louis Versailles Château Mgallery Collection

10/10 - 훌륭해요

Allison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room. Toilet and shower were in separate rooms, which is convenient when traveling with a partner. Good shower with both rain shower head and handheld. Great bed and pillows. 2 free bottles of water daily. Very convenient to walk to Versailles palace and multiple bakeries and restaurants. Very friendly and helpful staff.
2024년 2월에 3박 숙박함
답변 제공: Le Louis 님, 2024년 3월 10일
Dear Madam,Thank you for your feedback ! We are delighted that your stay was so pleasant.Looking forward to welcoming you again at Le Louis,Christophe PomarèdeDirecteur Général Hôtel Le Louis Versailles Château Mgallery Collection

8/10 - 좋아요

Atyria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property itself was nice and served its purpose. The train station is nearby that made getting around convenient. The location is a bit far from the main city.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jordan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous, comfy room. Well rested after my stay. Lovely staff. Only issue was sidewalk outside the hotel was extremely icey.
2024년 1월에 1박 숙박함
답변 제공: Christophe Pomarède 님, 2024년 1월 22일
Dear Jordan,Thank you for taking the time to give us such a positive feedback.We appreciate your comment about our staff and I will make sure to pass it to the teams.We hope to have the opportunity to welcome you again soon.Regards,

10/10 - 훌륭해요

NICOLAS

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Le Louis 님, 2024년 3월 10일
Dear Sir,Thank you for your feedback ! We are delighted that your stay was so pleasant.Looking forward to welcoming you again at Le Louis,Christophe PomarèdeDirecteur Général Hôtel Le Louis Versailles Château Mgallery Collection

10/10 - 훌륭해요

Jean marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Le Louis 님, 2024년 3월 10일
Cher Monsieur, Toute l'équipe du Louis se joint à moi afin de vous remercier pour cet excellent commentaire !Nous sommes ravis que votre séjour fut aussi agréable.Au plaisir de vous accueillir de nouveau au Louis,Christophe PomarèdeDirecteur Général Hôtel Le Louis Versailles Château Mgallery Collection

2/10 - 너무 별로예요

Nazish

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible. Not a chateau and no hammam... Cheap furnishings and fittings. Very basic. Small lobby, small bar. Breakfast, expect no help, we asked for oat cappuccino and were told make your own- fine, but then someone else was served one from the kitchen? There was no oat milk in the machine. They were not interested. The Sauna and steam were FILTHY. As I walked in, someone had taken a shower and there were HUGE puddles on the floor and I nearly fell. I then went to the sauna for a few mins as it was -3 outside and my body was stiff and whilst I was sat in the sauna a poor man came in to area and slipped because of the puddles on thr floor from the shower leadinh to the main door. Shen I opened the door to the steam room, the smell of BO was so vast and when I looked on floor, there were tonnes of body hair. It was disgusting. There were no towels in the sauna/gym area and NO water there so I had to dash to my bedroom before I passed out. I think the no water thing was most worrying for me. This wasn't a cheap hotel, I could have stayed at the Waldorf for same price. We had no help with our luggage either. No welcome drink. There were no bathrobes as stated in the booking. Bad experience, skip it. Tacky, underwhelming.
2024년 1월에 1박 숙박함
답변 제공: Christophe Pomarède 님, 2024년 1월 14일
Dear Nazish,Thank you for taking the time to share your feedback with us. We deeply apologize for any inconvenience you may have experienced during your stay at Hôtel Le Louis Versailles Château - MGallery.We are truly sorry to hear that the furnishings and fittings did not meet your expectations. We understand that you were disappointed with the size of the lobby and bar. We apologize for any confusion regarding the availability of oat cappuccino during breakfast, and we regret that our team did not provide the same level of service to you. Your comments about the cleanliness of the sauna and steam room are concerning, and we apologize for any discomfort caused by the conditions you encountered.We appreciate your feedback regarding the lack of towels and water in the sauna/gym area, and we apologize for any inconvenience caused. We understand that the absence of bathrobes and the lack of assistance with your luggage were disappointing as well.Please be assured that your feedback is of utmost importance to us, and we will take it into account as we continuously strive to improve our services. We value your patronage and hope to have the opportunity to welcome you back in the future, should your travels bring you to Versailles.Regards,Christophe Pomarède,General Manager.

10/10 - 훌륭해요

Georg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best Hotel in Versailles
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

William

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Gerald

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
This hotel is beautiful, the staff is lovely, the bar & restaurant are fantastic and you cannot get much closer to Versailles. Would highly recommend
2023년 12월에 1박 숙박함
답변 제공: Christophe Pomarède 님, 2024년 1월 14일
Dear Diana,Thank you for your positive feedback, I will gladly pass it to our teams.We hope to welcome you again soon.Warm regards,ChristophePomarède,General Manager.

10/10 - 훌륭해요

johnathan

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
amazing location
The hotel was very good and the staff were incredible. however when I arrived in the room, there was a tampon in the toilet. I am aware mistakes happen apart from that small mistake the hotel was amazing, location was perfect right next to the palace.
2023년 12월에 2박 숙박함
답변 제공: Christophe Pomarède 님, 2023년 12월 11일
Dear Mr. Soderman,Thank you for your excellent feedback, we are delighted to hear that your stay was up to your expectations. We also apologize for the oversight in the bathroom.We hope to see you soon at the Louis!Sincerely

10/10 - 훌륭해요

Isiah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff and room service top tier! Planning to stay again next year for my birthday.
2023년 11월에 1박 숙박함
답변 제공: Christophe Pomarède 님, 2023년 12월 10일
Dear Nick, We are delighted to receive your outstanding rating. We eagerly await your next visit to Le Louis.Sincerely,

6/10 - 괜찮아요

Christine 님, sunnybank

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Very close to the Versatile palace and the city. But the hotel is looks so different than pictures and old.
2023년 11월에 2박 숙박함
답변 제공: Christophe Pomarède 님, 2023년 12월 10일
Dear Christine,We apologize if the hotel's appearance did not match your expectations based on the pictures. We will use your feedback to review our visual representations to ensure accuracy.We value your stay with us and hope to have the opportunity to welcome you back for an improved experience.Best Regards,

10/10 - 훌륭해요

Thierry Hutchinson

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel Le Louis Versailles Chateau L'M Gallery was both beautiful and welcoming. The staff is very friendly and goes above and beyond to help and assist you. The location is absolutely perfect! You are only a five minute walk from The Palace of Versailles, and several local souvenir shops and cafes. I highly recommend this hotel to any and all people traveling.
2023년 11월에 2박 숙박함
답변 제공: Christophe Pomarède 님, 2023년 11월 23일
Dear James,What a pleasure to read your comment following your stay at the Louis. I will not hesitate to share it with our teams. We look forward to welcoming you back soon. Sincerely,

10/10 - 훌륭해요

Linda 님, Haymarket

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location for Versailles Palace and nice rooms!!
2023년 11월에 2박 숙박함
답변 제공: Christophe Pomarède 님, 2023년 11월 23일
Dear Linda,Thank you very much for your comment!We hope to see you again soon!

6/10 - 괜찮아요

Arto

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Melkein meni maaliin mutta ei sittenkään
Hotellin lokaatio on erinomainen Versailles pysähdystä ja etenkin Versaillesin linnan vierailun suhteen. Huoneet olivat siistit ja modernit ja ravintolan ruoka ja aamupala olivat laadukkaita. Parkkihalli löytyy, tosin maksullinen myös asukkaille. Toisena majoituspäivänä pyysimme lasten majoituksessa käytetyn huoneen siivousta heti aamusta koska tyttäremme oli huonovointinen ja halusi päästä iltapäivästä huoneeseensa lepäämään. Palasimme hotellille klo 16 eikä huonetta oltu vieläkään siivottu. Jouduimme itse hoitamaan vessan ja suihkutilan siivouksen jotta tyttäremme pääsisi nukkumaan. Ilmeinen info katkos mutta yllättävä moka muuten erittäin laadukkaan ja palveluystävällisen hotellin toimesta.
2023년 10월에 2박 숙박함
답변 제공: Christophe Pomarède 님, 2023년 11월 23일
Dear Arto,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the exeptional location of our hotel, the quality of our rooms, and the culinary offerings in our restaurant.However, we are deeply sorry for the incident related to the cleaning of your children's room. We apologize for this oversight and for any inconvenience it may have caused to your daughter and your family.We hope that this will not overshadow the entirety of your stay, and we would be honnored to welcome you back to provide a much more positive experience. Best regards

10/10 - 훌륭해요

DONG HONG

2023년 10월에 1박 숙박함

8/10 - 좋아요

Iain

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jaime

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Cameron

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was so close to the palace and the main market area, outstanding location!
2023년 9월에 1박 숙박함
답변 제공: Christophe Pomarède 님, 2023년 10월 8일
Dear Cameron,We thank you for your excellent feedback, and hope to see you soon at the Louis!Christophe PomarèdeGeneral Manager

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great weekend in Versaille - visiting the Palace and all the other sites. The hotel is in a great location, the staff were friendly and really helpful. Breakfast was very good - quality and choice. I would stay here again if I return to Versaille.
2023년 9월에 2박 숙박함
답변 제공: Christophe Pomarède 님, 2023년 10월 8일
Dear Philip, We are delighted to receive your outstanding rating. We eagerly await your next visit to Le Louis.Sincerely,Christophe Pomarède General Manager

10/10 - 훌륭해요

David

가족 여행
O
2023년 9월에 1박 숙박함

8/10 - 좋아요

CM

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A great hotel let down by the little things
The hotel itself is excellent and the proximity to Versailles couldn't be better (5 mins walk). However, there seemed to be some staff issues exemplified by some tardy service. We also ate in the restaurant one evening, which was a massive disappointment. My wife tends to vegetarianism, but the only menu choices were steak (3 ways) or a vegan menu, which frankly shouldn't be offered to anyone on a paying basis, it was so boring.
2023년 9월에 3박 숙박함
답변 제공: Christophe Pomarède 님, 2023년 10월 8일
Dear CM,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your kind words about our hotel and its ideal location.We are sorry to hear about the issues you encountered with our restaurant menu and service. We will review this matter with our team to ensure a more diverse and satisfying dinning experience for our guests.We apologies for any inconvenience this may have caused and appreciate your valuable input, which helps us in making improvements.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,Christophe PomarèdeGeneral Manager

10/10 - 훌륭해요

Emmanuel

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for me
Truly perfect. The service was excellent.
2023년 9월에 1박 숙박함
답변 제공: Christophe Pomarède 님, 2023년 10월 8일
Dear Jose, We are delighted to receive your outstanding rating. We eagerly await your next visit to Le Louis.Sincerely,Christophe Pomarède General Manager

10/10 - 훌륭해요

Brittani 님, Bozeman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the most comfortable hotel I stayed at on my trip to France. Buffet in the morning I highly recommend. The accommodations are worth every penny and the convenience from the train to any other destinations is easily done walking.
2023년 9월에 1박 숙박함
답변 제공: Christophe Pomarède 님, 2023년 10월 8일
Dear Brittani,We thank you for your excellent feedback, and hope to see you soon at the Louis!Christophe PomarèdeGeneral Manager

6/10 - 괜찮아요

Susanne

2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Nigel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location . Good value.
2023년 8월에 2박 숙박함
답변 제공: Christophe Pomarède 님, 2023년 10월 8일
Dear Nigel,Thank you very much for your comment!We hope to see you again soon!Christophe PomarèdeGeneral Manager

8/10 - 좋아요

Régis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel très bien situé et calme. La chambre était conforme à mes souhaits
2023년 8월에 6박 숙박함
답변 제공: Christophe Pomarède 님, 2023년 10월 8일
Cher Régis,Merci pour votre commentaire !Nous espérons vous revoir prochainement !Christophe PomarèdeDirecteur Général

10/10 - 훌륭해요

CYRIL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Ella

좋아요: 편의 시설/서비스
I loved the location
답변 제공: Christophe Pomarède 님, 2023년 8월 20일
Dear Ella,Thank you for the great review of our hotel! We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the futureSincerely,Christophe PomarèdeDirecteur Général

8/10 - 좋아요

Göran

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Jasmine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was great
2023년 8월에 1박 숙박함
답변 제공: Christophe Pomarède 님, 2023년 8월 20일
Dear Jasmine,Thank you very much for your comment!We hope to see you again soon!Christophe PomarèdeGeneral Manager