빅스버그 호텔 검색: 지금 예약 가능한 인기 숙소

“If I could give the front desk a "0" star they wouldn't deserve that. At check in the desk clerk was super Unfriendly and not helpful. When we get to my room we discovered there was only one towel thus causing us to call the front desk to request more towels only to be told that 'I would have to come down to get them". We wanted to clean up before going to dinner. I asked for a manager in regards to that and other issues only to be told no management person would be available until the next day...

“Drove 2 hours to Hotel and was informed by staff there that Expedia's computers were not communicating properly with theirs. They could not honor reservation confirmation, and charged me for the stay, I had to go to a different hotel. Now Expedia states it will take 10 days to get the charge reversed. Residence Inn staff simply just sent me on my way. Not even helpful to call around yet they gave a confirmation and everything. ”

“Did not stay $100 night for us. when I got there it was another $145 for our dog ridiculous”

“Just from overall, not a clean place to go.”

“Everything about my stay was as expected. Room was clean. Stay was quiet and staff was courteous.”

“Great place tobstay”

“We left early due to the strong smell of marijuana inside the building. The staff was friendly enough however they did not enforce the no smoking policy. We did not get to enjoy the pool or breakfast due to the stench. We also were there to visit our granddaughter but we didn't dare bring her back to the hotel due to the people outside the doors smoking pot and the horrible smell in the hallways, which was obviously coming from the rooms. Upstairs was the worst. I understand it's legal but...

“The room was clean and comfortable. The breakfast was good and the staff was pleasant.”

“Good”

“I booked this room for a concert that was cancelled, this property must have a no cancellation policy as I could not cancel my stay even weeks in advance.”

“Clean room, good breakfast, easy parking. The pool was really dirty but everything else was clean.”

“The room right next to the elevator is very noisy and it seems no one care though people don’t wear mask.”

“Vibrant colors and comfortable lounge area with breakfast was nice. Free parking was excellent and easy to access. Room was mostly clean but shampoo/conditioner had not been refilled before my stay and were not refilled on my cleaning day. Staff were somewhat helpful but not as helpful as they could have been, especially regarding the snacks for purchase when they were not willing to point to something I was looking for even though I asked and instead let me find it myself.”

“clean room, good breakfast, convenient parking. ”

“First room we got the AC was broken and blowing hot air. It felt like a sauna. They switched us no problem. New Room was ok. Elevator was broken. Rooms were under construction and wide open leaving the dirty construction smell in the hallway. First glance rooms were clean but when you looked closer there was dust everywhere. The toilet seat was broken. The ceiling over the shower was bubbled like it had a leak from the room above. If you just need a place to sleep this is the place.”

“My fourth stay at the Kalamazoo House didn't disappoint. As always, Amy is a delight and the breakfasts are a great start to a day. The room was in excellent condition and everything worked as expected. Can't wait to have an excuse to come back.”

“Tv in room didn't work not -a big deal,but our only option was to switch to a less valued room with no price adjustment because we booked 3rd party or check out for a full refund at 730pm. We decided to stay simce it was a 2 night trip. No elevator at all on the property. There's a "bar" but was never opened even at stated hours. The room was outdated, old carpet, and the more we stayed the dirtier we realized the room was. Breakfast was gross, biscuits and gravy were tasteless and the gravy...