스탠다드룸, 퀸사이즈침대 2개 | 고급 침구, 책상, 다리미/다리미판, 무료 WiFi
예약 가능 여부 확인

아뷰투스 인 여행 후기

2 out of 5
아뷰투스 인
2898 Douglas St, Victoria, BC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 432개" "
평점 8 - 좋아요. 1001개 이용 후기 중 410개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 91개" "
평점 4 - 별로예요. 1001개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 32개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Dave

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice room good price that’s all I look for
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 24일
Hello Dave,Thank you for taking the time to post a review of your stay with us. We appreciate your business, and we are happy to see that you enjoyed your stay. All the best with any future travels.

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here on a few occasions and have found the place to always be clean, quiet as well, the staff is very friendly. It is also within walking distance to various shops.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Hello Margaret,Thank you for posting a review of your stay with us. We appreciate the feedback and kind words. We are happy to see you enjoyed your stay. All the best in any future travels.

10/10 - 훌륭해요

Gordon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and renovated rooms with comfortable beds and good black out curtains. The bath mat and a face cloth were folded into a fancy design. There is no elevator, but rooms on second floor don’t need stairs access from front lobby. The stairs themselves aren’t an issue, but if you can’t do stairs, maybe a note to add when booking. It’s a basic and practical hotel. The rooms are cozy and the surrounding neighborhood was very quiet. We slept with the window open to get a nice breeze and slept soundly with no disruptive noises from the nearby semi busy road. This road is on the far side of a parking lot for rental vehicles. The staff were friendly, efficient and courteous. There is a rental car agency desk in lobby. We enjoyed our stay. A nice place to lay our head after running around Victoria and surrounding areas during the day.
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Hello Gordon,Thank you for taking the time to post a review of your stay with us. We appreciate the feedback and kind words. We are happy to read you enjoyed your stay. All the best in any future travels.

8/10 - 좋아요

Davinzon

좋아요: 청결 상태, 직원 및 서비스
It was good
2024년 4월에 6박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Hello Davinzon,Thank you for posting a review of your stay with us. We appreciate the feedback. We are happy to see you enjoyed your stay. All the best in any future travels.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good for the price.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Hello Stephen,Thank you for posting a review of your stay with us. We appreciate the feedback and happy to see you enjoyed your stay. All the best in any future travels.

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Hello Terry,Thank you for posting a review of your stay with us. We appreciate the feedback and happy to see you enjoyed your stay. All the best in any future travels.

10/10 - 훌륭해요

Edwin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reasonable. Value for money. Will come back.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 18일
Hello Edwin, thank you for posting a review of your stay with us. We appreciate the feedback and happy to see you enjoyed your stay. All the best in any future travels.

8/10 - 좋아요

Donna 님, Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 18일
Hello Donna, thank you for posting a review of your stay with us. We appreciate the feedback. All the best in any future travels.

10/10 - 훌륭해요

Jesse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place.
2024년 3월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Hello Jesse. Thanks for staying with us and posting a review. We are happy to see you enjoyed your stay. All the best with any future travels.

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and clean. Good location.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Hello Diane. Thank you for posting a review of your stay with us. We appreciate the feedback and your kind words. All the best in any future travels.

8/10 - 좋아요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff are very friendly and knowledgeable. The rooms are clean and smoke free. Lots of parking. Overall, it had everything we needed and were looking for.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Hello Cindy. Thank you for taking the time to write a review of your stay with us. We are happy to see you enjoyed your stay. All the best with any future travels.

8/10 - 좋아요

Bill

좋아요: 청결 상태, 직원 및 서비스
Limited Parking
2024년 3월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 5일
Hi Bill, thanks for taking the time to post a review of your stay with us. We appreciate your feedback and all the best in future travels.

8/10 - 좋아요

Ernst

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Older hotel with smaller rooms and no elevator. Staff are friendly and helpful. Check-in was simple and quick. Interior of hotel hallways/stairwells/rooms impressed me with its cleanliness. Property is shared with National car rental outlet. Convenient if you wanted to rent and start your trip from here. The price was quite reasonable. Spoons Cafe is just across the street and is open for breakfast and lunch till 4 pm. Great food and ambiance. Very handy for this location.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 3일
Hello Ernst, thank you for taking the time to post a review of your stay with us. We appreciate your feedback. We are happy to read that you enjoyed your stay and found the value in our room rate pricing. All the best with any future travels.

2/10 - 너무 별로예요

Sherry

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was in a VERY UNSAFE part of town.... since it wasnt far from the ferry,I decided to walk. I went to a part of town that had people laying on the sidewalk, homeless people everywhere, and felt very unsafe. I tried my best to cancel my reservations but i could not. I could not even get a REAL PERSON on the phone to talk to. But they were more than happy to take my money. Will I book with Expedia again?? NO WAY EVER!!!
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Hello Sherry, The hotel needs to disagree with your review. The hotel contacted you several ways to assist you to get a refund for what you paid on Expedia. As you booked through Expedia it is Expedia who processed your payment and not the hotel. The hotel tried to assist you about 5 different times. If you can't get through to Expedia on the phone then this is not the fault of the hotel. You were also issued a full refund that you failed to mention. As you decided to walk one KM at night and saw homeless people and felt unsafe you cannot put this as fault of the hotel. We ask that you remove your review. Thank you.

10/10 - 훌륭해요

Namiki

2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Hello Namiki,Thank you for posting a review of your stay with us. We appreciate the feedback and happy to see you enjoyed your stay. All the best in any future travels.

8/10 - 좋아요

hartmut

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Hello Hartmut,thank you for posting a rating review of your stay with us. We appreciate your feedback. All the best in any future travels.

8/10 - 좋아요

Kresimir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A decent accommodation in Victoria, if you don’t need much. It’s clean, staff is friendly and you can reach everything easily. There is no elevator to the second floor, but if you don’t have problems with some stairs, this can be ignored. The value-for-money ratio is definitely fair, since you pay a lot less than elsewhere in Victoria.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Hello. Thanks for posting a review of your stay with us. We are happy to see you enjoyed your stay. All the best with any future travels.

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Hello. Thanks for taking the time to post a review. We appreciate the feedback. All the best in any future travels.

8/10 - 좋아요

Berni

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Location
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 30일
Hello Berni. Thank you for posting a review of your stay. We appreciate your feedback and all the best with any future travels.

8/10 - 좋아요

HUSSAM 님, West Vancouver

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Generally, it was good accessible to transportation.
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 30일
Hello Hassam. Thank you for your feedback and posting a review of your stay. We are happy to see that our location worked out for your stay. All the best with any future travels.

10/10 - 훌륭해요

Jasmeen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hospitality
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 28일
Hello Jasmeen,thank you for taking the time to post a review of your stay with us. We appreciate your feedback. We are happy to see you enjoyed your stay. All the best in any future travels.

4/10 - 별로예요

Monique

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mouse in my room. They set traps so if I heard the snap it has caught a mouse if I hear screaming it’s caught in the glue trap
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 29일
Hello Monique. Thanks for posting your review. Nothing has been seen and the hotel did offer to move you rooms which you declined when you called the front desk. We have regular pest control services at the hotel as other properties would have. Nothing has been found and no evidence of any issues. All the best in future travels.

10/10 - 훌륭해요

Tim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hadn’t been back to Arbutus Inn since the renovations. Wow, spectacular room, brand new decor and fittings. Staff were all friendly and helpful. We’ll be back!
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Hello Tim, thank you for taking the time to post a review of your stay with us. We appreciate your feedback and happy to see you liked our renovations that we did inside the hotel rooms. See you again in the future and all the best in any future travels.

10/10 - 훌륭해요

Bill

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 18일
Hello Bill,Thank you for posting a review of your stay with us. We appreciate the feedback. All the best in any future travels.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Hello Robet, thank you for the posting a rating review of your stay with us. We appreciate the feedback and happy to see you enjoyed your stay. All the best in any future travels and we hope to see you again in the future.

8/10 - 좋아요

Leigh

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 18일
Hello Leigh,Thank you for posting a review of your stay with us. We appreciate the feedback. All the best in any future travels.

8/10 - 좋아요

Jada

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 18일
Hello Jada,Thank you for posting a review of your stay with us. We appreciate the feedback. All the best in any future travels.

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
would stay again
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Hello Stephen, thank you for posting a review of your stay with us. We are happy to see you enjoyed your stay and appreciate your feedback. All the best with any future travels.

10/10 - 훌륭해요

Sreedhar

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay!
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Hello Sreedhar, thank you for posting a review of your stay with us. We are happy to see you enjoyed your stay and appreciate your feedback. All the best with any future travels.

8/10 - 좋아요

Dave

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff easy check-in
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Hello Davie, thank you for posting a rating review of your stay with us. We are happy to see you enjoyed your stay and appreciate your feedback. Thank you for the kind words about the staff. All the best with any future travels.

10/10 - 훌륭해요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Hello Janice.Thank you for posting a rating review of your stay with us. We are happy to see you enjoyed your stay with us and appreciate your feedback. All the best with any future travels.

10/10 - 훌륭해요

Mariana

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Hello Mariana, thank you for posting a rating review of your stay with us. We are happy to see you enjoyed your stay and appreciate your feedback. All the best with any future travels.

8/10 - 좋아요

Sheena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Hello Sheena. Thank you for posting a review of your stay with us. We appreciate you feedback. We are happy to see you enjoyed your stay. All the best in any future travels.

8/10 - 좋아요

Marina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older hotel but renovated and in good clean condition. No decaf coffee.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Hello Marina, thank you for posting a review of your stay. We appreciate the feedback. All the best in any future travels. Sorry about not having any decaf coffee on hand for you.

10/10 - 훌륭해요

Zsolt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Hello Zsolt. Thank you for taking the time to review your stay with us. We appreciate the feedback and happy to see you enjoyed your stay. All the best in any future travels and hope to see you back again.

10/10 - 훌륭해요

Fred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and clean. Easy access and good system with same Key to exterior door as Unit door.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Hello, Thank you for taking the time to review your stay with us. We are happy to see you enjoyed your stay. Thanks for the feedback and all the best with any future travels.

10/10 - 훌륭해요

Prasannata

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Hello Prasannata. Thanks for posting a rating review of your stay. We are happy to see you enjoyed your stay. Thanks for staying with us and hope to see you again sometime.

10/10 - 훌륭해요

Isabelle

The space of the room was grand and the staff were very accommodating
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Hello Isabelle, thank you for taking the time to post a review of your recent stay with us at the Arbutus Inn. We appreciate your feedback and thanks for staying with us. All the best with any future travels.

8/10 - 좋아요

Payal

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Hi Paula. Thank you for your rating review. Thanks for the feedback and all the best with your travels.

10/10 - 훌륭해요

Fabiana

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Hello Fabiana. Thank you for posting a review of your stay with us. All the best in any future travels.

8/10 - 좋아요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its good and clean but not much parking available
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 13일
Hello. Thank you for taking the time to post a review of your stay with us. We appreciate the feedback. All the best with any future travel plans.

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was as exactly what we needed for a quick stay. The hotel is a little older but the room was clean.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Hello David,thank you for posting a review of your stay. We appreciate the feedback. All the best in future travels.

8/10 - 좋아요

betty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom was small but "spotlessly clean" which was much appreciated. Nice King bed and pleasant staff. Meet all our needs and the location we needed.
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Hello Betty,Thank you for posting a review of your stay with us. We appreciate your feedback and kind words. All the best in any future travels.

8/10 - 좋아요

Minisifah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 7일
Hello Minisifah, thank you for taking the time to review your stay with us. We appreciate your feedback. We are happy to see you enjoyed your stay with us. Thank you again an all the best in any future travels.

6/10 - 괜찮아요

Daria

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 4일
Hello Dara. Thank you for posting a review of your recent stay with us. All the best in any future travels.

8/10 - 좋아요

diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel has had a facelift. Like the walk in showers.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 3일
Hello Diane. Thanks for taking the time to post a review of your stay. We appreciate the feedback. Yes the hotel bathrooms were all recently renovated and happy to see your liked the porcelain tiles we used. All the best in any future travels.

8/10 - 좋아요

tom

좋아요: 청결 상태, 직원 및 서비스
Very little parking
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 3일
Hello Tom. Thank you for posting a review of your stay with us. We appreciate the feedback. All the best with any future travels.

6/10 - 괜찮아요

Victoria

좋아요: 청결 상태
별로예요: 직원 및 서비스
Check in staff friendly yet not really listening. Pouring Rain today when I was checking out. Was taking a load to my car, no dolly, & front desk locked me out of building. A fellow guest let me back in then cleaning staff let me back in room so i could retrieve my 2nd load. Never felt so pushed around. I like to pack as I watch price is right. Can't they wait 5 minutes so i can load my car?. Its ridiculous. I'm an excellent guest & never leave a giant mess for anyone. Ten minutes would be kind. Just unthinking about comfort of regular guests. Bum's rush.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 29일
Hello Victoria. Thank you for posting a review of your stay. Sorry you felt the urgency of checking out after 11am. That is not our intention. With any rooms not checked out at the front desk by 11am we do call and if there is no answer, we knock on the door to see if you have left. If you needed more time that would not have been a problem at all. In future just call the front desk to advise them you will be a bit longer in packing up to leave. No one locked you out. The key cards expire at 11:30 on check out date. This is 30 mins past the check-out time Thanks again for staying with us and all the best in any future travels.

10/10 - 훌륭해요

Mohamad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good for price and clean
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 26일
Hello Mohamad, thanks for posting a review about your stay with us. We appreciate the feedback and kind words. All the best with any future travel plans.

10/10 - 훌륭해요

Yaolong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 29일
Hello Yaolong, Thank you for taking the time to post a review of your stay with us. We appreciate the feedback and happy to see you enjoyed your stay. All the best with any future travels.