Skip to main content

Fairmont Empress

Choose dates to view prices

Luxury
4.5 star property
9.2

Wonderful

Historic charm with modern luxury

Historic elegance meets modern luxury with stunning harbor views and lush gardens. Delight in the renowned high tea, unwind in the spa, or explore vibrant nearby attractions.

Popular amenities

The current price is ₩284,127
₩332,884 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Fairmont City View 2 Double

1 bedroom, premium bedding, down comforters, pillowtop beds

Fairmont City View 2 Double

8.8 out of 10
Excellent
(94 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe City View 2 Queen

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe City View 2 Queen

8.8 out of 10
Excellent
(45 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold Harbour View 1 King

1 bedroom, premium bedding, down comforters, pillowtop beds

Fairmont Gold Harbour View 1 King

9.8 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Pillowtop bed
Blackout drapes/curtains
Down duvet
  • 30 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont City View 1 Queen

1 bedroom, premium bedding, down comforters, pillowtop beds

Fairmont City View 1 Queen

9.2 out of 10
Wonderful
(75 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View 1 King

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe City View 1 King

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold City View 1 King

1 bedroom, premium bedding, down comforters, pillowtop beds

Fairmont Gold City View 1 King

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite City View 1 King

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite City View 1 King

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Separate bedroom
Blackout drapes/curtains
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite City View 1 King

One Bedroom Suite City View 1 King | Living area | 32-inch flat-screen TV with cable channels, TV, pay movies

One Bedroom Suite City View 1 King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont City View 1 King

Fairmont City View 1 King | 1 bedroom, premium bedding, down comforters, pillowtop beds

Fairmont City View 1 King

9.2 out of 10
Wonderful
(141 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City View 1 Queen

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe City View 1 Queen

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite City View 1 King

32-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite City View 1 King

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Deluxe City View 1 King

1 bedroom, premium bedding, down comforters, pillowtop beds

Fairmont Gold Deluxe City View 1 King

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold Deluxe City View 2 Queen

1 bedroom, premium bedding, down comforters, pillowtop beds

Fairmont Gold Deluxe City View 2 Queen

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold One Bedroom Suite City View 1 King

1 bedroom, premium bedding, down comforters, pillowtop beds

Fairmont Gold One Bedroom Suite City View 1 King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Premium bedding
Portable fan
Separate bedroom
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Deluxe Harbour View 1 King

1 bedroom, premium bedding, down comforters, pillowtop beds

Fairmont Gold Deluxe Harbour View 1 King

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Harbour View 1 Queen

1 bedroom, premium bedding, down comforters, pillowtop beds

Fairmont Harbour View 1 Queen

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Harbour View 1 King

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Harbour View 1 King

9.8 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
  • 36 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold City View 1 Queen

1 bedroom, premium bedding, down comforters, pillowtop beds

Fairmont Gold City View 1 Queen

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Harbour View Suite 1 King

One Bedroom Harbour View Suite 1 King | 1 bedroom, premium bedding, down comforters, pillowtop beds

One Bedroom Harbour View Suite 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 51 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Harbour View Executive Suite 1 King

1 bedroom, premium bedding, down comforters, pillowtop beds

Fairmont Gold Harbour View Executive Suite 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Separate bedroom
Blackout drapes/curtains
  • 39 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite City View 2 Queen

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Suite City View 2 Queen

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Harbour View 1 King

Signature Harbour View 1 King | 1 bedroom, premium bedding, down comforters, pillowtop beds

Signature Harbour View 1 King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
  • 32 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View 1 Queen

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Harbour View 1 Queen

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
  • 32 sq m
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Harbour View 2 Queen

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Harbour View 2 Queen

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
  • 35 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Lobby

Best Western Plus Carlton Plaza Hotel

Downtown Victoria
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 1,283 reviews
The price is ₩136,597
₩160,038 total
includes taxes & fees
Dec 15 - Dec 16
Best Western Plus Carlton Plaza Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
721 Government St, Victoria, BC, V8W1W5

What's nearby

  • Government Street - 1 min walk - 0.0 km
  • Royal BC Museum - 3 min walk - 0.3 km
  • British Columbia Parliament Building - 3 min walk - 0.3 km
  • Victoria Harbour - 4 min walk - 0.4 km
  • Victoria Clipper Ferry Terminal - 6 min walk - 0.5 km

Getting around

  • Victoria Intl. Airport (YYJ) - 34 min drive

Restaurants

  • ‪Milestones - ‬2 min walk
  • ‪Q At The Empress - ‬1 min walk
  • ‪The Sticky Wicket Bar & Restaurant - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Tea at the Empress - ‬1 min walk

About this property

Fairmont Empress

Family-friendly hotel near British Columbia Parliament Building
Located close to Maritime Museum of British Columbia and Victoria Bug Zoo, Fairmont Empress provides a terrace, an art gallery on site, and a shopping mall on site. Adventurous travelers may like the cycling at this hotel. Treat yourself to a facial, a hot stone massage, or a manicure/pedicure at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a hair salon.
Other perks include:
  • An indoor pool and a children's pool, along with sun loungers
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, a vegetable garden, and free newspapers
  • Guest reviews give top marks for the helpful staff, proximity to shopping, and first-rate property condition
Room features
All 431 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and tubs or showers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and portable fans

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Similar properties

Exterior
Hotel Grand Pacific
  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
9.2 out of 10, Wonderful, 2,881 reviews
The price is ₩202,246
₩236,950 total
includes taxes & fees
Nov 26 - Nov 27
Hotel Grand Pacific

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (CAD 37 per day; includes in/out privileges)
  • Valet parking on site (CAD 51 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 20 to 40 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Q at the Empress
  • Q Bar

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (22,600 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 37.00 per day (in/out privileges)
  • Valet parking fee: CAD 51.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The photos are representative of rooms offered and may differ from the actual room received.

We should mention

This property does not have elevators
Pool access available from 5:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Empress Fairmont
Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Hotel Victoria
Fairmont Empress Victoria
Empress Hotel Victoria
Fairmont Hotel Empress
Fairmont Hotel Victoria
Fairmont Victoria
The Fairmont Empress Hotel Victoria
Victoria Fairmont
The Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Victoria
Fairmont Empress Hotel Victoria

Frequently asked questions

Does Fairmont Empress have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 5:00 AM–11:00 PM.

How much does it cost to stay at Fairmont Empress?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at Fairmont Empress on Nov 30, 2025 start from ₩284,127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Empress pet-friendly?

Yes, this property allows pets (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 37.00 per day. Valet parking is available for CAD 51.00 per day.

What time is check-in at Fairmont Empress?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Fairmont Empress?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Fairmont Empress located?

This family-friendly Victoria hotel is located on the waterfront, just steps from Maritime Museum of British Columbia and Victoria Bug Zoo. British Columbia Parliament Building and Victoria Harbour are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Fairmont Empress Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1788 out of 2409 reviews
Rating 8 - Good. 346 out of 2409 reviews
Rating 6 - Okay. 163 out of 2409 reviews
Rating 4 - Poor. 59 out of 2409 reviews
Rating 2 - Terrible. 53 out of 2409 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

KYLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Shoja Oddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and courteous.
Stayed 3 nights in Nov 2025

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Victoria
Stayed 1 night in Sep 2025

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friend and provided excellent customer service.
Stayed 2 nights in Nov 2025

10/10 Excellent

edith

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic!
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming team, dinners and Breakfast's were excellent, incredible location, beautiful historic hotel. Super professional team.
Stayed 8 nights in Nov 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical property. The only thing is the beds are rather hard but ither than that, it was a wonderful stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sharif

Liked: Cleanliness, amenities, property conditions & facilities
Very good all around
Stayed 2 nights in Nov 2025

10/10 Excellent

Kymberli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it!
Stayed 1 night in Oct 2025

10/10 Excellent

patricia

Liked: Cleanliness, amenities, property conditions & facilities
Good was amazing. Service - top shelf. Had a great time.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ankur

Liked: Cleanliness, amenities, property conditions & facilities
Room was cleaned multiple times. Staff was very helpful. Location is amazing. The property itself is Iconic
Stayed 3 nights in Nov 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, expensive room service.
Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional starting with as soon as you pull up,the service was amazing,the whole group of staff were kind and eger to help, will definitely be back
Stayed 3 nights in Oct 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Central location
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept, the property and gardens are remarkable and the staff were great
Stayed 2 nights in Sep 2025

10/10 Excellent

Pierre Naider

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is premium first class experience. I appreciate the signed notes wishing a good day from the clearing staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our whole experience was great. Will be back.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were treated like royalty from the Hotel Receptionist, to the incredible spa and restaurant staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The Fairmont Empress is a delightful and luxurious experience. The staff is incredibly courteous, helpful, and customer satisfaction oriented.
Stayed 1 night in Sep 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Aug 2025

10/10 Excellent

SANDRA K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautifully restored old hotel wreaks with class! Exceptional staff from the desk clerk to the bartenders. Friendly, courteous and readily available to you. The dining that I did experience was outstanding as well. I would not hesitate to stay here again!
Stayed 3 nights in Oct 2025