โLate night check-in (unplanned). Staff was great and gladly accommodated my request for late check out. It was nice and quiet and room was spacious and comfortable. Would definitely go back. โ
โGreat hotel, enjoyed my stay very much - clean, quiet, comfortable, friendly staff, quick and easy check-in/check-out, at a very reasonable, affordable price. Will definitely stay here again when in the area.โ
โI stayed for 4days comfortably with a close shopping mall in a 5minutes by walk. I leave some as below:
1) No complimentary water in the room
- hope you to buy at nearby market
2) Arrange and partial clean every two days
3) at winter season, it is quite dried in the room. I recommand to hang the wet towel up at head of bed.
4) the others are quite perfect! All of employees are so kind and reflect well.โ
โThe room is very dry and hear is noisy and not warm. I could hear all the sounds from upstairs and outside of room. The window can't be opened so it is difficult to get the fresh air. For long term stay, I wouldn't recommend the hotel since the breakfast menu is never changed.โ
โIt was a great stay. The room was clean and staff was friendly. The room also spacious. The location is a bit isolated but if you have a car then you should be fine. โ
"Clean and comfortable room with a beautiful view. I regret that I stayed only one night. I would definitely stay at CitizenM Hotel again in the future!"
"We had a truly wonderful stay at this hotel, which made our trip to Boston even more special.
The location is unbeatable โ just a short walk from many major attractions, and only about 10 minutes from Back Bay Station. We walked everywhere during our stay! The hotel has a cafรฉ and a Mexican restaurant on the first floor, as well as a bar in the basement. Convenience stores and Whole Foods Market are nearby, which made it easy for us to grab fruits and snacks.
The staff were incredibly kind and helpful throughout our stay. Communication was seamless and efficient โ we appreciated being able to reach them easily via text, and any requests we had were addressed promptly and thoughtfully.
Our room had a shared bathroom, but we were very impressed with how clean and well-maintained everything was. Towels were provided generously, and the shared bathroom and shower facilities were spotless. The bedding was also clean and very comfortable. Thereโs even a microwave available in the basement, which was a nice bonus.
Thanks to this hotel, our Boston trip was elevated to a whole new level. It was truly the perfect place for our family, and if we ever return to Boston, we wouldnโt hesitate to stay here again. We are deeply grateful for the warmth and dedication of the staff โ thank you for making our stay so memorable."
