Villa La Angostura, Neuquén hotel rooms at the Independent

"Mal servicio al cliente, las fotos son un engaño a la realidad. El servicio a cargo de personas que no saben del servicio al cliente. Cogimos un resfrío, nunca funcionó el calentador. "

"Great location, very nice hotel with very friendly staff"

"Such a lovely hotel, just as shown in the pictures! We were so pleased with the fantastic view from our bedroom, such a treat! Really friendly and helpful staff, great breakfast, the only downside is that we could only staff for one night! Lovely walks straight from the hotel and only a 10 minute drive into town for all the shops and restaurants. Would definitely stay again!"

"Wonderful room with great windows and fresh air. Common areas are very comfortable and well designed with lovely art work."

"Unfortunately the hotel structure makes it difficult to describe the hotel as a boutique experience.It was fine for 2 nights,great walking nearby,but the finish of the hotel is poor.Having read previous reviews the management have improved many of the previous complaints.Air conditioning was in the rooms,breakfast buffet was topped up regularly etc.Its the finish of the hotel that is poor,flooring,shower flooded bathroom etc.None of this is the fault of the staff but the design & build.No easy fix"

"Gorgeous hotel with privileged lakeside views and spacious rooms. Extremely attentive staff made our stay feel special. Our favorite hotel in Villa la Angostura. Highly recommend. "

"This hotel is absolutely terrible and I highly recommend against staying here. The property is not maintained, the rooms look like trashy motel rooms. The food options for breakfast are low quality and limited, the service is beyond terrible. We lost money on our booking because we stayed one night and had to leave. It was gross, save your money. There are tons of better options. "

"I stayed in the hotel for 1 night . Everything was great except for 1 thing: the check out time was 10am. Most of the hotels I stay at have an 11am or noon check-out time. We advised the staff that they should consider changing it to 11am at least."

"Ok"