Hotel Termales Del Ruiz

Property class: 3

Choose dates to view prices

Take advantage of free full breakfast, a garden, and a restaurant at Hotel Termales Del Ruiz. For some rest and relaxation, visit the 2 hot springs. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Single Room Standard

WiFi (free), bed sheets

Single Room Standard

  • Sleeps 1

View all photos for Double Room Standard

WiFi (free), bed sheets

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Cabin

A modern interior with a dining area, a sofa, and a fireplace.

Premium Cabin

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A bedroom with a wooden headboard, a bed with a floral bedspread, and a colorful abstract wall art.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Room

A bedroom with a large bed, a wooden headboard, a brick wall, and a window with shutters.

Senior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

A room with two beds, a wooden ceiling, a TV mounted on the wall, and a window with shutters.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Quadruple Room

A room with a bunk bed, a large painting of a flower, wooden walls, and a wooden floor.

Standard Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Junior Room

A wooden-paneled room with a large bed, a framed picture on the wall, and a bench by the door.

Junior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

A rustic wooden room with a bed, a round wooden table with chairs, a sofa, and a ladder leading to a loft area.

Presidential Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
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About the neighborhood

Located in Villamaria, Hotel Termales Del Ruiz is in a national park. Gold Museum and Los Fundadores Theater are cultural highlights, and some of the area's landmarks include Torre de El Cable and Bolivar Plaza. Centro Cultural del Café and Centro de Historia de Manizales are also worth visiting. Visit our Villamaria travel guide
Map
Paraje De Termales, Nevado del Ruiz Parque Nacional, Villamaria, Caldas, 176007

What's nearby

  • El Sifón Hot Spring
    33 min drive - 26.2 km
  • Otono Thermal Springs
    38 min drive - 15.1 km
  • Tierra Viva Thermal Springs
    41 min drive - 16.9 km
  • Recinto del Pensamiento
    54 min drive - 23.0 km
  • Cambulos Cable Via
    57 min drive - 27.7 km

Getting around

  • Manizales (MZL-La Nubia)
    143 min drive

Restaurants

  • Restaurante El Resero
    29 min drive
  • Potro Rojo
    38 min drive
  • El ciclista
    38 min drive
  • EDWIN TIPICOS
    28 min drive
  • Bariloche Café y Estilo
    30 min drive

About this property

Hotel Termales Del Ruiz

  • Hotel in a national park
  • Take advantage of free full breakfast, a garden, and a restaurant at Hotel Termales Del Ruiz. For some rest and relaxation, visit the 2 hot springs. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Free self parking
    • Hot springs on site, concierge services, and luggage storage
    • Smoke-free premises
  • Room features
  • All guestrooms at Hotel Termales Del Ruiz include amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers
    • 43-inch Smart TVs with digital channels

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  • Spa
  • Parking included
8.2 out of 10, Very good, 740 reviews
The price is ₩195,593
₩195,593 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • El Refugio

Things to do

  • 2 hot springs

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park

Spa

  • 2 hot springs
  • Hot springs open from 6:00 AM - 10:00 PM
  • Hot springs water temperature - 99 ºF

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Limited room service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Hot springs access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Termales Del Ruiz pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Termales Del Ruiz?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Termales Del Ruiz?

Check-out is at noon.

Where is Hotel Termales Del Ruiz located?

Situated in a national park, this hotel is 9 mi (14.5 km) from Otono Thermal Springs and 10.1 mi (16.2 km) from Tierra Viva Thermal Springs. Recinto del Pensamiento and El Sifón Hot Spring are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Termales Del Ruiz Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 62 out of 96 reviews
Rating 8 - Good. 22 out of 96 reviews
Rating 6 - Okay. 7 out of 96 reviews
Rating 4 - Poor. 2 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excellent everything the people and the amenities
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful property, pools were clean, rooms were absolutely beautiful and the grounds were nicely kept! Would recommend this hotel.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and fun place to explore. Loved the hot springs! Liked all the places to walk and enjoyed birding here. Good access to the National Park from here.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ; hotel very remote and lots off nature. Near to the volcano
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place, you can rest and enjoy the beauty of the nature. I will come back again, the food was delicious, we rented the presidential suite. This is the most beautiful place to stay.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
The thermal waters and nature surrounding
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a jewel. The hotel is a hidden paradise in the Colombian Parque Nacional Los Nevados. Thank you to all the staff for such making our trip so pleasant and wonderful.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place.. Great staff and service. A bit difficult to access due part of the road conditions.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The preserved building, site and natural organic beauty make it a majestic resort. The exotic bird spotted on the property are astonishing. Don’t wait and plan your trip.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to disconnect and get closer to nature. The best part was feeding the hummingbirds. The hot spring soaking in the various pools was also nice.
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. The property was beautiful and the amenities were great. My only gripes with our stay was at night it was super hot and was not able to regulate the temperature. Wish were were able to open a window but they were sealed. Other than that our stay was perfect and the staff is super nice.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of a Kind Experience

From a couple.days before the stay, the hotel personnel reached out to confirm and validate everything to avoid any delays. They gave us clear and specific instructions on how to arrive to the property. At the checking, the process was easy and simple. The room was spectacular along with the view. Food, pools and tour are nothing short of exceptional. 1000% worth and recommended.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I remember correctly, we got the 2nd cheapest option (or the 1st cheapest option)... the room was very small, but it was enough for our needs. The only issue was that everything was easily heard from the hallway (I think we got 1st floor, Rm. 106 or 109), from the room to the outside and viceversa. No big deal for us, but it would have been better if the room was more sound proof. The staff was superb! The surrounding area, not to mention the road getting here, was unbelievably beautiful. Well worth the trip.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Termales del Ruiz was a memorable experience, thanks largely to the beauty of the place and the exceptional service provided by our waiter, Ray. He was attentive, warm, and genuinely committed to making our visit special. His professionalism stood out and truly elevated our stay. However, the experience at the front desk was disappointing. The girls at reception offered no welcome, no smile, and no sense of hospitality, which created an unfriendly first impression. For such a remarkable destination, the check-in experience should set a much more positive tone. On a brighter note, the Presidential Room exceeded expectations. The amenities were excellent—comfortable, well-maintained, and thoughtfully prepared. Combined with the breathtaking natural scenery and tranquil atmosphere of the hotel, the overall setting is truly remarkable. With improved front-desk service, Termales del Ruiz could offer a consistently outstanding experience. Thanks again to Ray for making our stay so pleasant.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property which is perfect for couples and families. We stayed for two nights and it is more than enough. Our daily routine here was going to thermal water during morning and evening, during mid day we went to Murillo (2 hours away from the hotel) and the Black Lagoon. There is a good and humble spot in the way called Bodega El Sifón where you can buy local food as empanadas, drink coffee and eat white cheese. The hotel also offer complimentary trekking tour to local walking trails that take you to waterfalls (2) and to a spot where many hummingbirds approach. You can even buy a feeder with nectar to have an unique experience giving them nectar. I will definitely book here again. The only thing is that my parents stayed at room 109 and it is EXTREMELY SMALL, you basically can’t walking inside the room and for the price you pay, it is not worth it. The food at the restaurant is delicious and very good prices. Alexis and Rai, both waiters, are super kind. Mateo at the front desk is very helpful. Tip: if you are driving here, as we did, be aware where you see the sign Termales del Ruiz 7 km (arrow to the right), it means you need to take the dirt road, this can take you up to 20’. You may lose cellphone signal in the road.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and experience
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Wow cant wait to return
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, I definitely will repeat this plan again
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience!! 10 out of 10!!
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent but there was not much to choose from.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the exclusivetivity
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Hummingbird is awesome. Many species. Surroundings are sublime
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
They should have more ways of transportation
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
The rooms are very cold need more cleaning.
Stayed 1 night in Jul 2024