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Top Waasland Hotel Reviews

The Standard Brussels

10/10 Excellent

"I had a lovely stay at The Standard Hotel Brussels. The hotel itself is beautiful, modern and stylish, with a really comfortable room and a great overall atmosphere. The location is also very convenient, as it’s just a short walk from Brussels-North (Gare du Nord), making it particularly easy to get to and from the hotel. A special mention has to go to Djo, who was absolutely superb. From the moment I arrived, he was incredibly helpful and attentive. He kindly carried my suitcase to and from the taxi and went above and beyond to make sure I was looked after. When I arrived, reception was rather slow as they were training another member of staff, but Djo noticed this and made sure the reception team tended to me promptly. His attentiveness and willingness to help genuinely made a difference to my experience. There were a couple of small areas that could be improved. Unfortunately, the mini fridge in my room wasn’t stocked, and I was only provided with one bottle of water. Given the standard of the hotel, I would have expected the fridge to be stocked or, at the very least, a little more complimentary water to be provided. Overall, I really enjoyed my stay. The hotel is beautiful, modern and comfortable, the location is excellent, and the service from Djo was a particular highlight. He is a real asset to the hotel and deserves recognition for the way he looked after me."

Hotel Indigo Brussels - City by IHG

8/10 Good

"This hotel is really stylish and clean. I stayed in a premium room for 3 with my two teenagers and it was nice and big and nicely decorated. It was a nice base for the three nights. The air con is great and the WiFi was brilliant. I have dropped a star because: • The location is not great, I didn't realise at the time of booking, but the north area is a bit dodgy. From reading on, they have a bit of a problem with drugs and illegal immigrants in the area, so much that the police have admitted that they can't police it. My recommendation is to get a cab to the hotel and not to use Brussels Nord for any journeys if you have children with you. • The staff I dealt with were a bit... Flat... I don't know how else to describe it. Also, one person said we would be charged city tax at the end of our stay, but then I noticed payments going on my card at 1/2pm every day. When I asked, they said it was city tax. Then, they tried to charge me again when I left! • The garden bar wasn't open, and the main bar was not a nice place to sit in the day, especially with children (clean and nice decor, but really dark) Another tip, the fridge is a bit useless, so don't expect to get cold drinks from it."