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예약 가능 여부 확인

에리티지 리조트 여행 후기

3.5 out of 5
에리티지 리조트
1319 Bergevin Springs Road, Walla Walla, WA

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 59개 이용 후기 중 44개" "
평점 8 - 좋아요. 59개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 59개 이용 후기 중 1개" "
평점 4 - 별로예요. 59개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 59개 이용 후기 중 0개" "

9.8/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 편의 시설/서비스
A great escape when dropping my son off at college.
2023년 8월에 3박 숙박함
답변 제공: Eritage 님, 2023년 8월 31일
Thank you for allowing us the opportunity to host!

10/10 - 훌륭해요

Shanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Boutique Resort
The Eritage is a lovely, small boutique resort with beautiful vineyard views and a small lake that our bungalow overlooked. The staff were great, the stand alone bungalow was very well appointed, and the free breakfast was an added bonus. We would definitely stay there again.
2023년 4월에 2박 숙박함
답변 제공: GM 님, 2023년 4월 17일
Thank you for staying with us and we are happy that you enjoyed your stay! We hope to see you again!

8/10 - 좋아요

Pherlita

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Richard 님, san francisco

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is so relaxing. Bungalows are clean and private. Morning runs and bike rides in the vineyard start the day off right! Clean salt water pool is perfect in the dry Walla Walla heat. Staff are friendly and professional! Restaurant is reliably good. We’ll be back next year!
2022년 7월에 4박 숙박함

10/10 - 훌륭해요

Lena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property! We spent two nights for a belated honeymoon, and enjoyed the beautiful room, relaxing atmosphere, quiet area and especially the salt water pool. We'll definitely be back!
2022년 6월에 2박 숙박함
답변 제공: FDM 님, 2022년 7월 6일
So happy to hear you enjoyed your stay. We can't wait to welcome you back!

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it
2022년 6월에 1박 숙박함
답변 제공: FDM 님, 2022년 6월 22일
Hi Brian, so glad you loved it! We cannot wait to welcome you back!

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay at the Eritage! The pet friendly bungalow we stayed in met all of our expectations and more! They provided a dog bed, bags and a sheet for her. Breakfast was delicious and complimentary. The views from the balcony and property were stunning and peaceful. We can’t wait to go back!
2022년 5월에 3박 숙박함
답변 제공: FDM 님, 2022년 6월 9일
Hi Stephanie. We are so happy to hear you enjoyed your stay. We can't wait for you to come back to see us!

10/10 - 훌륭해요

JoAnn 님, Shoreline

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous setting and property! Wonderful staff and service! We will be back!
2022년 5월에 3박 숙박함
답변 제공: FDM 님, 2022년 6월 11일
We can't wait to have you back! So glad to you enjoyed your stay!

10/10 - 훌륭해요

Amanda

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely, breathtaking views.
2022년 5월에 3박 숙박함
답변 제공: FDM 님, 2022년 6월 11일
We are so happy to hear you enjoyed your stay. We look forward to welcoming you back!

8/10 - 좋아요

Andy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very accommodating and helpful. Property was beautiful and relaxing.
2022년 5월에 4박 숙박함
답변 제공: FDM 님, 2022년 6월 10일
We are so happy you enjoyed your stay. We hope to see you back soon!

10/10 - 훌륭해요

Anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was able to truly unplug and relax. Quiet, spacious, peaceful, and modern.
2022년 3월에 3박 숙박함
답변 제공: GM 님, 2022년 3월 23일
Thank you for staying with and we are happy to hear you were able to relax and unplug!

10/10 - 훌륭해요

Chelsea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Schuyler F

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing get away location. Quiet and peaceful. Loved the room. Staff was excellent and extremely accommodating. Location is somewhat isolated... but it is a winery. Highly recommended.
2022년 3월에 3박 숙박함
답변 제공: FDM 님, 2022년 3월 8일
We are happy to hear you enjoyed your stay. We look forward to welcoming you back.

10/10 - 훌륭해요

Vaibhav

2022년 2월에 2박 숙박함
답변 제공: FDM 님, 2022년 2월 17일
We are so happy you enjoyed your stay! We look forward to welcoming you again.

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gorgeous boutique hotel and bungalows! We were there on a Sunday off season and had the place to ourselves. Friendly staff, quiet and peaceful location. Very comfortable!!
2022년 2월에 1박 숙박함
답변 제공: GM 님, 2022년 2월 10일
Thank you for reviewing your stay and I am happy you enjoyed the resort!

10/10 - 훌륭해요

Eldin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, facility and rooms. Very peaceful and quiet area. Would love to come back in summer time.
2022년 1월에 2박 숙박함
답변 제공: Genevieve 님, 2022년 2월 1일
Hi Eldin, We are happy to hear you enjoyed your stay. We look forward to your next visit.

10/10 - 훌륭해요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Julie
A wonderful weekend away! Breakfast was incredible. The room was amazing. And, the people who worked at Eritage were friendly and welcoming.
2022년 1월에 2박 숙박함
답변 제공: GM 님, 2022년 1월 18일
Thank you for the kind words. We are so pleased you enjoyed your time at Eritage Resort. We hope to see you again!

10/10 - 훌륭해요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall we had a beautiful spacious room for a reasonable price. The grounds are beautiful and the restaurant is one of the best in Walla Walla. We had one very minor suggestion to add some lighting, for dark mornings, near the coffee stand.
2021년 12월에 3박 숙박함
답변 제공: GM 님, 2021년 12월 21일
We are glad that you enjoyed your stay! Thank you for your suggestion. We are looking into options to improve the lighting!

10/10 - 훌륭해요

Erik

2021년 11월에 2박 숙박함
답변 제공: GM 님, 2021년 12월 5일
Thank you for your feedback and we are happy you enjoyed your stay!

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great amenities, friendly staff, and beautiful room.
2021년 11월에 2박 숙박함
답변 제공: GM 님, 2021년 11월 15일
Thank you for staying with us and I am glad you enjoyed your time at Eritage! We appreciate your feedback.

8/10 - 좋아요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 2박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful and peaceful
A beautiful hotel in a beautiful location. Very peaceful. The staff was great and breakfast and dinner were outstanding. Will definitely try to stay here again.
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 9월 26일
Thank you for the feedback! We are happy that you enjoyed your stay and hope to see you in the future!

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Should be 5 star
I can’t believe this has a 3.5 star rating. I have stayed in 5 star resorts not as nice as Eritage. Plus amazing food.
2021년 9월에 3박 숙박함
답변 제공: GM 님, 2021년 9월 22일
Thank you for your feedback and I am glad you enjoyed your stay!

8/10 - 좋아요

Andrea 님, Providence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful rooms, nice linens, super clean. Serene setting, great restaurant, friendly staff. Breakfast didn't meet my standards given the cost of the stay (decent quantity of options, but low quality, and not kept warm or properly stocked). Not a big deal, but plan on going into town instead :).
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 9월 10일
Thank you for your feedback. I am pleased that you enjoyed our resort. We are working on the breakfast experience. Current labor shortages have created challenges that we are hoping to rectify as soon as possible.

10/10 - 훌륭해요

Susan

2021년 8월에 3박 숙박함

10/10 - 훌륭해요

Kelly

2021년 7월에 3박 숙박함

8/10 - 좋아요

MARY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2021년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Relaxing and lovely stay. The staff were friendly but don’t expect full service. We had to hunt down anyone to serve drinks at the pool or in the evening after dinner.
2021년 7월에 3박 숙박함
답변 제공: GM 님, 2021년 7월 21일
Thank you for staying with us and for your feedback. We are currently working on hiring more team members so we can offer better service.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location, ten minutes outside of Walla Walla. Note: no food service on Sundays & Mondays.
2021년 6월에 1박 숙박함
답변 제공: GM 님, 2021년 6월 30일
Thank you for staying with us and we appreciate your feedback. We have charcuterie boards available on Sundays and Mondays and we are looking for creative ways to expand our food and beverage offerings on those days. Thank you again!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely! Would recommend to family & friends!
2021년 6월에 2박 숙박함
답변 제공: GM 님, 2021년 6월 25일
Thank you for staying with us and we are happy you enjoyed your stay. We look forward to seeing you again!

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A peaceful place to unwind
This was a beautiful peaceful place to stay. Rooms are great with wonderful views. Fun touches like bocce ball and bikes were nice. The pool is nice too. The restaurant was delicious and the service everywhere was perfect. Suggestion: you need to take food and drinks with you as there is not any thing available until after 5:00pm when the restaurant opens so drinks by the pool or while relaxing after a hike or just sitting taking in the views is not an option. Also, the restaurant is closed on Sundays we didn't know that in advanceso had to drive to town to get a meal. I think the resort would profit if they offered food and beverage all day and evening.
2021년 6월에 2박 숙박함
답변 제공: GM 님, 2021년 6월 24일
Thank you for taking the time to review your stay. We are currently working on ways to provide food and drinks to our guests. We now have charcuterie and beverages available poolside. As soon as we can add more exceptional team members we will be able to expand our poolside and light bite menu. Thank you for staying with us and we look forward to seeing you again!

4/10 - 별로예요

Gerald

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This is a very expensive attempt at luxury…that falls short. The rooms are spread out in little cabins
2021년 6월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I’ll give you the TL;DR upfront - it’s not worth the price. Extensive review below. We were really apprehensive about our stay because of the mixed reviews. After staying there, we were right to be concerned. I think that the property is beautiful and unique, rooms are well appointed but they are severely lacking in hospitality and attention to detail. We stayed in a lakeside bungalow for $400/night (inc taxes) and I was definitely expecting more. Also, I would recommend you plan to spend a full day enjoying the resort (and not leaving for other activities) as we did. If you don’t make use of the property you might as well stay somewhere else for a lot less. First, the pre-stay communication was terrible. I called on 2 occasions and talked to a person immediately. Then, closer to our stay, we called upwards of 10 times before reaching a live person. We left messages that were never returned. I also emailed about a month before our stay and didn’t receive an answer for well over a week. When I did receive a response, it was 2 different responses with different answers to my questions. Very perplexing. The room was nice. However, there was a loud vibrating noise that came and went throughout the night that woke us up. I mentioned it upon checking out and all they said was ‘weird’. The room includes breakfast and I have to say, it was one of the worst breakfasts I’ve ever had. The pastries tasted like they were made last year. The staff did not welcome us when we came in
2021년 6월에 2박 숙박함
답변 제공: GM 님, 2021년 6월 10일
Thank you for your feedback. Eritage is under new management and we are working hard to provide an exceptional guest experience. We are currently providing hospitality training to our new team. I am sorry that we did not meet your expectations but we promise to use your feedback to make Eritage a first class resort.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a unique property -- very isolated, beautiful vineyards. The restaurant is amazing. We had a wonderful dinner. The 1st room they gave us had a gigantic a/c unit right outside. They moved us to another, less-expensive room on the "lake". That room had a non-functioning window, an incomprehensible thermostat (we couldn't even get the fan to work) and a completely useless Nespresso machine (tried 3 times, got zilch). At checkout, the rate had not been adjusted. I mentioned it and she looked surprised and changed it. We had really hoped for a feeling of luxury and being pampered. Nope. It was stressful. And you CAN get a massage, after you contact a massage therapist and make an appointment. I wouldn't recommend this hotel. It's very expensive but does not have anything that makes that expense justified. Our stay was May 18th.
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

kathleen h.

좋아요: 청결 상태
We will stay here again!
Lovely!
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 5월에 2박 숙박함

10/10 - 훌륭해요

Leslie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel!
The hotel and restaurant were great. Beautiful, peaceful location and super helpful staff. Dinner was amazing (steelhead is a MUST) and ambiance was perfect. The only downside was breakfast- due to COVID they were distributing pre-made breakfast bags to go. It was a pretty sad combo of hard boiled egg and pre-selected pastry. You’ll definitely want breakfast offsite until they reopen for breakfast.
2021년 4월에 2박 숙박함
답변 제공: The Eritage Team 님, 2021년 5월 18일
We are so happy you enjoyed your stay with us and we appreciate your feedback! We hope to see you again soon. Cheers!

8/10 - 좋아요

Edith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 2박 숙박함
답변 제공: -Eritage Resort 님, 2021년 5월 5일
Thank you for your review, so glad you stayed with us!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome design and string. Staff was great would definitely go back next time we visit Walla Walla.
2021년 3월에 3박 숙박함
답변 제공: Angelica 님, 2021년 3월 29일
We are so glad you enjoyed your stay with us! We hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We enjoyed our stay at the Eritage. Lovely bungalows and beautiful settling.
2021년 3월에 1박 숙박함
답변 제공: Pru 님, 2021년 3월 26일
Thank you! We're so happy you came to visit us and we look forward to seeing you in the future! Happy Trails! Eritage Team

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy White Valentines Day!
Everything was great, delicious meals with outstanding service, very clean room, luxurious towels and super comfortable bed. Excellent across the board thanks to Greg and Nancy and their team during challenging weather conditions. So challenging, we almost did not make it to the resort because of all the snow!
2021년 2월에 1박 숙박함
답변 제공: Nancy Helms-Lovell - GM 님, 2021년 3월 7일
Colleen! Thank you very much for your kind review! What fun we had! You were the most wonderful guests and I am so glad you had such a great time. Looking forward to your return. Best regards, Nancy

6/10 - 괜찮아요

Alea

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Underwhelmed
While we were overly excited about our upcoming stay, we left feeling overwhelmed by the experience. I understand that due to COVID-19, things have changed, but overall I do not think the price of a night's stay is worth it at this hotel. You will likely not have cell service due to the location of the resort, which makes it challenging to leave via uber/Lyft. I was told by the receptionist that there aren't any taxis in the area. There is only one restaurant on the property, which remained closed for the latter portion of our stay. We were grateful to get on the restaurant's waitlist the second night of our visit, but the food was disappointing. My husband ordered the tomahawk steak for $120, it was not cooked to his request and had to be sent back (which we hate doing). The second steak was completely undercooked, and we finally just gave up and took it "to-go." Mind you, there are no mini-fridges in the room, and the steak went to waste. Overall, the drinks were great, and the ambiance was nice, but the overall experience was ruined by $120 going down the drain. The property is beautiful, and I hope they can continue enhancing their service to get the hotel where it needs to be. Maybe we will give the place another try in a few years?
2020년 9월에 3박 숙박함

10/10 - 훌륭해요

Dongwon 님, Redmond, WA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very private and secluded location. Rooms and the view is exceptional. Would definitely revisit when I can!
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

Gabby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
dreamy
Loved this hotel. It’s beautiful tucked away from the city. Staff is friendly and the location is defined picturesque. I definitely recommend this hotel to anyone looking for a getaway
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

Mariel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exquisite property
Absolutely exquisite property with a wonderful manmade lake to cool off in -- included kayaks and paddle boards were such a treat! It's also only 10 min to downtown Walla Walla, which was perfect. The outdoor fireplaces, all the finishes in the guest rooms, and every tiny touch was well thought through. Everyone was so nice and friendly to us and super helpful. Even the included breakfast was wonderful. The one challenge we had were some bugs -- likely because we were in a lakefront room, and I didn't take time to ask about that -- but otherwise top notch.
2020년 7월에 3박 숙박함

10/10 - 훌륭해요

Alina 님, Edgewood

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for Valentine’s Day , me and my husband enjoy the nature around and how quiet and peaceful was , we will definitely come back , highly recommended, yammy food
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

gloria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, relaxing stay
My husband and I came here to relax for a couple days. The room was perfectly, the bed was so comfortable and the tub was a great soaking tub. They serve Nespresso Coffee which was a treat. All the staff was very warm, yet professional and was very thoughtful for our needs. They allowed us to stay later which we appreciated. Breakfast was fresh fruit and granola, and scones and they prepared some scrambled eggs which were done perfectly. We'll definitely be back!
2019년 11월에 1박 숙박함
답변 제공: Naleesa 님, 2019년 12월 9일
We are delighted to hear you enjoyed your stay! Thanks for staying with us, we hope to welcome you both back again soon. Happy Holidays! Sincerely, The Eritage Team

8/10 - 좋아요

Jerry 님, Bend, OR

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only high end property that can handle 7 people. No bellman or rolling luggage carrier to take cloths in. No umbrella in room. Shortest way into Walla Walla starts out on primitive road for 1 1/2 miles.
2019년 9월에 3박 숙박함
답변 제공: Eritage Resort and Team 님, 2019년 9월 25일
Thank you for your feedback. We hope you enjoyed your stay and would love to welcome you back again soon!

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and modern hotel near wheat and vineyard fields. Beautiful architecture. About 15 minutes to downtown and some vineyards. Overall great experience. Enjoyed the meals and service. Would love it if they had an on-site gym.
2019년 9월에 3박 숙박함
답변 제공: Eritage Resort and Team 님, 2019년 9월 25일
We are delighted to hear you enjoyed your stay. We hope to welcome you back again!

10/10 - 훌륭해요

실제 이용하신 고객

2019년 9월에 1박 숙박함
답변 제공: Eritage Resort and Team 님, 2019년 9월 25일
Thanks for staying. We hope to welcome you back again soon!