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Jess Hotel & Spa Warsaw Old Town

4.0 star property
Asian fusion dining and spa treatments await at this Warsaw Old Town hotel, just steps from historic landmarks and the Royal Castle

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Jess Hotel & Spa in Warsaw's Old Town offers a peaceful retreat. Enjoy breakfast at NEM ASIAN FUSION, book a Thai massage, or relax in the sauna. Free WiFi throughout. Explore nearby attractions or sip drinks at the on-site bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

7.8 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Minibar
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Minibar
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Minibar
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Family Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Rainfall showerhead
Hair dryer
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Economy Apartment

Economy Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Economy Apartment

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Apartment

Superior Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Apartment

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Apartment

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Comfort Apartment

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Exclusive Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
Rainfall showerhead
Hair dryer
  • 116 sq m
  • 2 bedrooms
  • City view
  • Sleeps 9
  • 1 Queen Bed, 1 Twin Sofa Bed, 1 King Bed and 2 Double Sofa Beds

View all photos for Deluxe Apartment

Deluxe Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Apartment

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
3 bedrooms
Private bathroom
Rainfall showerhead
Hair dryer
  • 3 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Design Apartment

Design Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Design Apartment

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

Located in Centrum, a neighborhood in Warsaw, Jess Hotel & Spa Warsaw Old Town is near the airport and near a metro station. POLIN Museum of the History of Polish Jews and Copernicus Science Centre are cultural highlights, and some of the area's notable landmarks include Old Town Square and Warsaw Jewish Cemetery. Check out an event or a game at National Stadium, and consider making time for Warsaw Zoo, a top attraction not to be missed.
Visit our Warsaw travel guideOpens in a new window
Map
47/49/51 Krakowskie Przedmiescie, Warsaw, Mazowieckie, 00-079

What's nearby

  • Presidential Palace - 3 min walk - 0.3 km
  • University of Warsaw - 6 min walk - 0.5 km
  • Old Town Market Place - 7 min walk - 0.7 km
  • Old Town Square - 7 min walk - 0.7 km
  • Copernicus Science Centre - 12 min walk - 1.1 km

Getting around

  • Warsaw Wileńska Station - 4 min drive
  • Nowy Świat-Uniwersytet Station - 12 min walk
  • Frederic Chopin Airport (WAW) - 37 min drive

Restaurants

  • ‪Zapiecek - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪GOŚCINIEC Polskie Pierogi - ‬1 min walk
  • ‪Pijalnia Czekolady E.Wedel - ‬1 min walk
  • ‪Green Caffè Nero - ‬1 min walk

About this property

Jess Hotel & Spa Warsaw Old Town

Upscale hotel near University of Warsaw
Located close to Old Town Square and Copernicus Science Centre, Jess Hotel & Spa Warsaw Old Town provides a coffee shop/cafe, a bar, and a full-service spa. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site Fusion cuisine restaurant, NEM ASIAN FUSION, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 25+ Mbps, and a hot tub are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and massage treatment rooms
  • An elevator, smoke-free premises, and a banquet hall
  • A front-desk safe
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 58 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and minibars. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch flat-screen TVs with digital channels
  • Kitchenettes, a personal chef, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 59 to 59 for adults and PLN 59 to 59 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • NEM ASIAN FUSION

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • In-room kitchenette

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Chef service
  • Electric kettle
  • Kitchenette
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 59 to 59 for adults, and PLN 59 to 59 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Jess Hotel SPA
Jess & Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel
Jess Hotel & Spa Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel Warsaw

Frequently asked questions

Is Jess Hotel & Spa Warsaw Old Town pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Jess Hotel & Spa Warsaw Old Town?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Jess Hotel & Spa Warsaw Old Town?

Check-out is at 11:00 AM.

Where is Jess Hotel & Spa Warsaw Old Town located?

Located in Centrum, this spa hotel is within a 10-minute walk of University of Warsaw and Old Town Square. Copernicus Science Centre and Fryderyk Chopin Museum are also within 1 mi (2 km). Nowy Świat-Uniwersytet Station is 12 minutes by foot and Królewska 05 Tram Stop is 13 minutes.

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Reviews

Jess Hotel & Spa Warsaw Old Town Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 213 out of 459 reviews
Rating 8 - Good. 151 out of 459 reviews
Rating 6 - Okay. 60 out of 459 reviews
Rating 4 - Poor. 23 out of 459 reviews
Rating 2 - Terrible. 12 out of 459 reviews

Reviews

8/10 Good

Desma

Liked: Cleanliness, staff & service, property conditions & facilities
Our apartment was quite charming with high ceilings and architectural details. It was a 2bedroom, 2 bath, advertised for 9 people. It was very comfortable for 5, but I think it’d be tight for 9. The staff was very accommodating to our requests and friendly, but in some areas cleaning was a bit superficial. There was some mold in the shower and dust bunnies around the moulding and found trash on the one side of the bed. The location was extremely convenient. And despite the central location, it was quite quiet.
Stayed 3 nights in Dec 2025

8/10 Good

Lesha

Liked: Cleanliness, staff & service
Great location.
Stayed 3 nights in Sep 2025

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities, room comfort

Well located hotel

Hotel itself is small and a little dated in areas, rooms were quite small to move around due to size but clean and comfortable.
Stayed 1 night in Oct 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service

Amazing location in Old Town

The hotel is in the heart of Old Town by sites, restaurants and shopping. There was a good variety of food for breakfast. The hotel itself is very basic/no frills.
Stayed 4 nights in Sep 2025

10/10 Excellent

nikolay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location, helpful staff. room was quite small
Stayed 4 nights in Sep 2025

10/10 Excellent

Wilfrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great hotel!
Stayed 3 nights in Jul 2025

8/10 Good

Phil

Liked: Cleanliness
Great for a base hotel in the old town but needs an update, breakfast nice which is in the Asian restaurant next door
Stayed 2 nights in Aug 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
First, the good: clean room, perfect location in Old Town, nice staff, legendary breakfast. The bad: small room, broken-down elevator (hope you don't mind stairs!), and jacuzzi often closed for service. Would stay here again, though, especially for the location and the breakfast!
Stayed 3 nights in Sep 2025

10/10 Excellent

Guri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to old town. Small but comfortable rooms. Really great breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was excellent for a short stay in Warsaw Old Town
Stayed 2 nights in Jun 2025

4/10 Poor

Stacey

Disliked: Amenities
Room cold, layout not as described and certainly not clear bed settee was in the middle of the door entrance and kitchen. Only place to sit and relax was either on the bed or kitchen table chair. Not ideal for 3 adults. High premium paid for 3 nights. Staff disinterested in resolving concerns and continued to assist others customers when initial contact made to try resolve. The following evening we were offered an alternative room which would have been suitable but gesture made to late in the stay. I would not recommend or visit again. I ly positive was the location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! Clean room and pleasant staff. The best location between Old City and center of Warsaw.
Stayed 1 night in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

So this was a great location, so close to Old Town in Warsaw. It was so small, we could barely move around. Everything was clean in the room, but the hallways could use a makeover. We only stayed 2 nights.
Stayed 2 nights in Aug 2025

8/10 Good

Catherine

Great location. Lovely spacious room with good amenities. Servicing of the room wasn’t the best. We arrived and the previous guests used towels still in our bathroom. In the apartments bin lorry emptiness at 6am very loud and so was late night revellers returning to other apartments in the stair.
Stayed 5 nights in Oct 2025

8/10 Good

Nathalie

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Overall comfortable and clean room, nice clean bathroom.
Stayed 2 nights in Jun 2025

8/10 Good

Iwona

Liked: Cleanliness, staff & service
Great location, friendly staff but the room especially the bathroom had a really bad odor which I think it was coming from the Asian restaurant next to the hotel. I was there only one night. I know I wouldn’t be able to stay there any longer than that because of the bad smell.
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position

The hotel Jess is in the perfect position for everything in warsaw. There are loads of very good restaurants in a 2 minute walk . The hotel itself is only a 3 star at the best but good enough for 2 to 3 day stay. The breakfast is good with lots of choice
Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is on a brilliant occasion and the staff were excellent. Room is very clean and facilities are perfect for my stay. Very easy to get to the old town from here and I would absolutely come back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jan Anders

Liked: Cleanliness, staff & service, room comfort
Very good location. Great breakfast. Family room was nice, but A/C was not working optimally.
Stayed 3 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was charming, clean and quaint. Hotel stuff was welcoming and friendly. Location was ideal for getting there by a bus from the airport and then to the central train station. Everything wonderfully within walking distance -old town, restaurants etc.
Stayed 2 nights in May 2025

8/10 Good

Alejandro

Liked: Cleanliness, property conditions & facilities
Really close to the old town
Stayed 2 nights in May 2025

8/10 Good

Guri

Liked: Cleanliness, staff & service, amenities
We returned to this hotel a second time aftet we had a good experience. But no this time. We reserved and paid for a premium room. But the room we received was as tiny as could be. There barely room to open the door or the bathroom. That was very disappointing.
Stayed 2 nights in Sep 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing location.
Stayed 6 nights in Aug 2024

10/10 Excellent

kfir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room and location

Huge room for entire family, excellent breakfast, great location in the old city
Stayed 1 night in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful place to stay with the family. The breakfast was excellent as well.
Stayed 2 nights in Aug 2024