숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

헤밍웨이스 와타무 여행 후기

4.5 out of 5
헤밍웨이스 와타무
Watamu, Watamu, Kilifi County

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 36개 이용 후기 중 25개" "
평점 8 - 좋아요. 36개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 36개 이용 후기 중 2개" "
평점 4 - 별로예요. 36개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 36개 이용 후기 중 3개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Vincent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely resort. Staff were very kind and friendly. The bar and restaurant are very well appointed; I think they refurbished it not that long ago. The menu was extensive and the food good quality. Good pools, including a ‘quiet pool’, which is such a great addition. We had a lovely spacious room with sea view. Everything was clean and in good working order, nice bed and linens. The AC was working just like you’d want it to and made relatively little sound. Perhaps the bathroom could do with a little touch up. I would love to stay here again!
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Katie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in a 2 bed apartment which was well appointed and extremely spacious with a huge balcony (sadly not much sun as facing east) but overlooking the Indian Ocean. The bathrooms were good though beginning to look a little tired otherwise the apartment was fabulous. Plenty of bottled water provided each day and milk, tea and coffee (instant only). Substantial breakfast with plenty of options provided each morning. Lovely little coffee shop selling variety of cakes and muffins, coffee etc and range of smoothies. Hemingways bar fabulous spot for sundowner. Main restaurant was offering a buffet every night we were there but also à la carte, which in our opinion was the better option - and less expensive if you don’t have a huge appetite (buffet was ksh4,500 pp vs eg 3800 for huge freshly grilled king prawns and accompaniments or 1800 for delicious freshly cooked catch of the day). The pools were very clean (one main, one child’s and one quiet pool) and the pool staff attentive. There isn’t a beach to sit on though you can access beach to walk along. Gardens were delightful and well kept. All the staff we dealt with were charming and friendly and made us very welcome. We stayed in July and it was extremely windy (though I liked this as humidity reduced) and a lot of seaweed on the beach. We also used the gym which was well appointed, good a/c and I was allowed to borrow a yoga mat for my stay so I could do yoga on the peace of my balcony overlooking the ocean: nameste!
2023년 7월에 7박 숙박함
답변 제공: Christine 님, 2023년 7월 28일
Dear Katie,Thank you so much for your very kind words, we are all delighted that you enjoyed your visit so much. We do try hard to make our guests feel at home and well taken care of, it is very rewarding to know how much they enjoy themselves. Your feedback makes us proud ... and motivates us at the same time. We are looking forward to hosting you again in the future.Thank YouHemingways Team

10/10 - 훌륭해요

Daniel

2022년 10월에 1박 숙박함
답변 제공: Christine 님, 2022년 10월 24일
Thank You for your feedback.We really appreciate it.Christine.Reservations

10/10 - 훌륭해요

John

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Bo Ra

2022년 9월에 2박 숙박함
답변 제공: christine 님, 2022년 10월 24일
Thank You for your feedback.We really appreciate it.Christine.Reservations

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Could be better
Upon arrival the staff at the reception just watched as we struggled with our luggage. Their welcome was quite cold. Had requested for rooms close to each other but was given given separate rooms and only informed there weren’t close rooms together ones we got to the rooms. Service at the restaurant was quite slow and the staff seemed confused with no coordination. Only one guy think the manager/supervisor seemed to try but you could clearly see he was overwhelmed. Overall, we expected much more from a hotel like Hemmingways. Standards were quite low and definitely not value for the amount charged.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Kosi 님, Marrakech

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible food, terrible service, annoying inefficient staff that has no sense of customer service. The only thing going for it, the rooms are clean and shower is good. 5 star hotel, very far from it.
2022년 6월에 1박 숙박함

8/10 - 좋아요

Hua

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We wish you could do better
I think I would rate it 6 out of 10; 1, The Spa session was really BAD, no music, no green tea, no underware, the Lady who was massaging my husband was not very professional to say the least; 2, the house keeping service was not up to the normal standard, cups not washed, tissues not filled up; 3, Very minimum Seafood served and yet we are next to the sea.
2022년 6월에 3박 숙박함

10/10 - 훌륭해요

JEANETTE MARIE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff were helpful and pleasant all the time. The hotel was right at the beach and the food was excellent
2022년 3월에 2박 숙박함

10/10 - 훌륭해요

Yasin Samatar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel property with lots of amenities and access to the beach! Enjoyed our stay and highly recommended!
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함

8/10 - 좋아요

michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The rooms were clean and had comfortable beds obviously newly renovated. The hotel had very little atmosphere. The lighting was terrible and the layout of the restaurant and bars was poorly conceived. Most people that we spoke to went the the hotel next door to eat. The menu design is badly done as we couldn't see half the dishes on it and didn't realise how comprehensive it was. When we did eat there it was good but you didn't want to eat there in the evening. The bar was also the same . you would expect Hemmingway to be a feature in the hotel but it wasn't.
2021년 10월에 3박 숙박함

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunning property and location! Even more impressive was the attentiveness of the staff and their outstanding hospitality. Every need was anticipated and met with a smile.
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

Eleanor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent I would definitely go back
2021년 8월에 3박 숙박함

2/10 - 너무 별로예요

Sarina

2021년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2021년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like how beautiful planned the aesthetics are, it’s a very modern hotel with good finish and the shower gel smells divine. The food is so good and the staff are fantastic. We had an early morning Tsavo east tour so we requested for breakfast at 6am; they had it packed and waiting for us by then. Lovely hote
2021년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2021년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly, welcoming and helpful staff.Every room has an ocean view.
2021년 1월에 5박 숙박함

10/10 - 훌륭해요

Njeri

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant yet relaxed
2020년 2월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superbe localisation, infrastructure spatieuse, excellent restaurant, excellent service
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is probably the nicest place I have stayed in my 70 years. Everthing perfect, the cleanliness superb, the staff so thoughtful and helpful. Changing the sheets and towels everyday without the option to reuse was not eco and necessary. Otherwise highly recommended. The quiet, the sea, the pools, the food all top notch
2019년 9월에 5박 숙박함

10/10 - 훌륭해요

Tamara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My first resort experience was fantastic!
Wow! Hemingway’s Watamu is wonderful! The staff were amazing, it was super clean, services fantastic, and location amazing! The oceanfront and sunset views are just breathtaking! The photo I included is unaltered/without filter.
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent in every way ! All staff amazing ! Would highly recommend a visit to this wonderful hotel !
2019년 6월에 14박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 6월에 3박 숙박함

10/10 - 훌륭해요

Siobhan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Way More Than 5 Stars!
From the fully furnished room, to the huge tub in the well proportioned bathroom, to the view from the balcony, I do not have words to describe how beautiful this resort is. The breakfast is great, with fresh juice and fresh fruits. The seafood is fres and they drop off a dinner menu to your room, in the afternoon. The staff is not only friendly but professional and everyone makes you feel comfortable and at home. Please put this destination on your bucket list, you have to see its beauty for yourself! I had such a wonderful vacation, thanks to the awesome staff!!
2019년 2월에 3박 숙박함

8/10 - 좋아요

Ayotola

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, clean, safe with very attentive and responsive staff. Had an extremely restful stay.
2019년 1월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spent two days alone here, the rooms are spacious and very clean. The staff are super friendly and always at your service. I have been to Watamu many times and this was definitely one of my best places. I wish I had more time but I was on a short vacation. I will definitely be back next year. Highly recommen Hemingays.
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

Stephan

Es war einfach toll, nur haben wir am Feiertag das doppelte fürs Buffet zahlen sollen, das fanden wir unmöglich. Toller Service, sehr nette Mitarbeiterinnen-tolle Atmosphäre
2018년 10월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Sadly this hotel does not live up to its reputation. It is unfortunately poorly managed. Rooms that are advertised are not available or ready to recieve guests. Service routines that should be second nature at 5 star resort are not in place. There are several welcoming and professional staff at this resort. I would particularly mention the room attendants/cleaners, and Eric who served at the pool. Unfortunately some of the serving staff at the restaurant seemed slightly annoyed to find themselves in a service profession. Also, the reception is the guests first and last impression of the hotel. Hemingways reception is quite a ways from what you would expect at this level. At the very least stand up and great your guest - as any host in any culture would do. The structures and layout are beautifully arranged. The lodging that we ended up staying in is well appointed and beautifully decorated. Unfortunately the hotel is saving electricity on keeping off water boilers and refrigerators - so there were no hot water or cold drinks for the first 12 hours of our at stay.
2018년 11월에 2박 숙박함

10/10 - 훌륭해요

Blazer44 님, Boulder, CO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay of 4 days. Could not have been better. I had a deluxe room, on the 3rd floor. The ocean view was spectacular, the room had a nice balcony. But the highlight was the staff. Any request was accommodated instantly with a smile. From the man who cleaned my room to the waitstaff at the restaurant everyone had a smile and made me feel at home.
2018년 10월에 4박 숙박함

10/10 - 훌륭해요

LN 님, KE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Magical
This hotel is everything Magical! Views to die for and luxurious. The hotel baked me a cake and surprised me after dinner on my birthday(15th Sept). A big shout-out to Victor(Manager~Food and Beverage) for planning all this and your team. You're the best! You all won my heart and I'm definitely coming back. Victor you're a Hemingways true gem/Chef Stephanie thanks for the fresh and delicious meals.
2018년 9월에 4박 숙박함

10/10 - 훌륭해요

Jacek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 10박 숙박함

10/10 - 훌륭해요

Andre 님, Perth, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel with friendly staff
Excellent hotel with friendly staff that go beyond call of duty to make sure everything about your stay is perfect. Victor, the food and beverages manager, was amazing and I would recommend the hotel above any in Watamu
2018년 8월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2018년 6월에 2박 숙박함