테라스/파티오

아프리캠프스 앳 둘러프 - 글램핑 여행 후기

아프리캠프스 앳 둘러프 - 글램핑
Bovlei Rd, Wellington, Western Cape

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 5개 이용 후기 중 4개" "
평점 8 - 좋아요. 5개 이용 후기 중 0개" "
평점 6 - 괜찮아요. 5개 이용 후기 중 0개" "
평점 4 - 별로예요. 5개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 5개 이용 후기 중 1개" "

8.4/10

청결 상태

7.4/10

직원 및 서비스

10/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

Christina

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We absolutely loved our stay. The views are beautiful and the tents are very comfortable for a family of 5. There is a lot of outdoor space for the kids to run around. We plan on returning if we travel back to South Africa.

10/10 - 훌륭해요

Abdul

가족 여행
좋아요: 청결 상태, 객실의 편안함
Loving Glamping
Love the extra added benefits of the place eg hot tub, braai facilities, good shower, simple kitchenette and good bed linens. The kitchen tops do need some updating, the deck and the deck chairs needs some painting/refurbish.
2021년 10월에 2박 숙박함

10/10 - 훌륭해요

Casper

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Something new and exciting
Great experience! Lovely reception, great area
2021년 1월에 1박 숙박함

2/10 - 너무 별로예요

Alex

가족 여행
별로예요: 직원 및 서비스
Stay Away!
The accommodation cancelled our booking without telling us after we booked 3 months in advance. We only found out on the day while the guests were half way on their way to the africamps. When I called their head office, the receptionist Faith was just plain rude, not helpful at all, with an attitude like they were doing me a favor by looking into the issue then just never got back to us. Thankfully we were able to find other accommodation somewhere else. This is not the first bad business issue I have had with them. In fact it is now 3 out of 4 bad experiences now. All in all shocking customer service, that doesn’t care about their customers. They are fully booked each weekend so make you feel like they don’t need you anyway. I never want to deal with them again My advice, stay away from this group!
2020년 11월에 2박 숙박함
답변 제공: Andrea 님, 2020년 12월 3일
Dear Alex, We are very sorry with regards to the circumstances surrounding the reasons for your bookings to be cancelled. As explained Expedia asked us not to reply to you as their customer care team took responsibility for this and chose to deal with you directly. We take great care in our service and have many happy guests and are sorry that you feel this way. Kind regards, Team AfriCamps

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 3박 숙박함