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리지스 웰링턴 여행 후기

4.5 out of 5
리지스 웰링턴
75 Featherston St, Wellington

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 442개" "
평점 8 - 좋아요. 1000개 이용 후기 중 328개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 146개" "
평점 4 - 별로예요. 1000개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 29개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
공사중인 방 바로 옆방을 배정해 주어 방을 다시 한번 옮기는 번거로움을 겪었음.이에 따른 직원의 사과도 없었음.
2023년 4월에 2박 숙박함
답변 제공: Rydges Wellington Team 님, 2023년 4월 25일
Kia Ora, thank you for your feedback, we look forward to seeing you again in the future.

8/10 - 좋아요

Song yi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아이들과 함께 하기는 좋아요. 수영,사우나,핫풀까지 있어서 좋아요
2022년 2월에 1박 숙박함
답변 제공: Rydges Wellington 님, 2022년 3월 23일
Kia Ora, Thank you for the review!

10/10 - 훌륭해요

kyung hwa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I recommend it
Comfortable, clean and friendly service was a very satisfactory trip
2020년 7월에 1박 숙박함
답변 제공: General Manager 님, 2020년 7월 27일
Kia ora Kyung Hwa, Thank you for taking the time to rate us a 10 out of 10 and for your comments. We're really pleased to read that you found the hotel to be clean & comfortable, and that you team delivered friendly service. We love reading when our valued guests recommend us - thank you. Kindest regards Marcus

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
항구전망인데 바로 앞에 공사장 건물이 있어서 그거 빼면 다 완벽했어요 웰링턴은 바람이 무척이나 많이 불었는데 호텔 방 안에선 굉장히 조용했고 따뜻했습니다. 다만 하우스키핑완료된 후 실내 슬리퍼를 구비하지 않아 저희가 직접 문의해야했어요! 나머지는 방 안에서 음식도 해먹을 수 있고 샤워 비품도 완벽해서 모든 것이 좋았습니다
2019년 10월에 1박 숙박함
답변 제공: General Manager 님, 2019년 11월 1일
Kia ora, Thank you for taking the time to rate us a 10 out of 10 and for your review. We're really pleased to see that you liked the view, although it was partially blocked by the adjacent buildings refurbishment work. I am pleased that our team delivered slippers when requested, this isn't s usual amenity in New Zealand hotel rooms. It's nice to see you enjoyed rooms service and the shower in your room. Kindest regards Marcus

10/10 - 훌륭해요

SUNG TAK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
굿~~~~!!
Pefertly . . Exellerant accomadation ^^
2019년 9월에 1박 숙박함
답변 제공: General Manager 님, 2019년 9월 20일
Kia ora Sung Tak, Thank you for your 10 out of 10 rating and nice comments, we're really happy to see that you enjoyed your stay at Rydges Wellington. Kindest regards Marcus

8/10 - 좋아요

mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to ferry
2024년 4월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 4월 15일
Kia Ora and thank you for the review. We hope to see you again soon

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location
2024년 4월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 4월 15일
Kia Ora Andrew, Thank you for taking the time to leave a review. We are glad to see you enjoyed your stay and found our location to be convenient for your plans. We will look forward to welcoming you back another time!Kind Regards,

8/10 - 좋아요

Justine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 4월 14일
Hi Justine,Thank you for taking the time to leave us a review. We hope to welcome you back in the future!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Excellent, friendly staff. The room was clean and comfortable and the breakfast buffet was very good as the food was actually hot.
2024년 3월에 3박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 4월 4일
Kia Ora John, Thank you for the amazing review! Its great to hear you enjoyed our buffet breakfast, we hope to see you again in the future.

8/10 - 좋아요

Yau

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Good breakfast
2024년 4월에 2박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 4월 3일
Kia Ora Yau, Thank you kindly for taking the time to leave a review. We are glad to see you have enjoyed your stay and especially our famous breaky! We will look forward to welcoming you back another time. Kind Regards

10/10 - 훌륭해요

Mark Anthony 님, Auckland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Though it was far from dining restaurants, still convenient as it is just nearby the central station. Also, it feels quite and safe around the area with a good sea side view!
2024년 3월에 2박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 3월 27일
Hi Mark, Thank you for the 5/5! Its great to hear you enjoyed your stay with us, we look forward to welcoming you back again in the future.

2/10 - 너무 별로예요

Ashish

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dilapidated, stinky and rude staff. Don’t stay here.
2024년 3월에 4박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 3월 25일
Kia Ora Ashish, Thank you for your review on your stay. It seems you feel we have dropped the ball on this occasion. Please feel free to contact us directly to further discuss the challenges with your stay.Kind Regards

6/10 - 괜찮아요

Michele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The word I would use is tired. I've stayed a few times.The public areas are nice, but our room seemed like everything in it was a bit subpar, and I paid for an ocean view. The aircon was old and noisy and the remote didnt work, I had to fix the chromecast myself as no-one knew how to do it, the shower was a bit black, and there were no coffee facilities, it just wasn't as nice. I think I'll try somewhere else next time.
2024년 3월에 2박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 3월 25일
Kia Ora Michele,Thank you for taking the time to leave a review on your recent stay with us here. We are always happy to welcome back a regular guest. We do apologize as it seems we have dropped the ball on this occasion - please feel free to reach out on your next stay. Kind Regards

8/10 - 좋아요

Frank

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Optimale Lage und ein vernünftiger Hotelstandard im Vergleich mit Unterkünften die wesentlich besser bewertet werden aber vom Standard schlecht waren
2024년 3월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 3월 24일
Thank you so much for your review Frank, we hope to welcome you back soon!

6/10 - 괜찮아요

Kiley

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
No windows stuffy and hot in the room
2024년 3월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 3월 24일
Hi Kiley,Thank you for your honest feedback, we hope to welcome you back soon for an improved stay.

10/10 - 훌륭해요

Anna

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was exceptional, could not fault a thing! Will definitely be back :-)
2024년 3월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 3월 11일
Kia Ora Anna, Thank you for taking the time to leave a review on your recent stay with us. We are glad to see you have enjoyed everything about your time here! We will certainly be looking forward to welcoming you back next time. Kind Regards,

6/10 - 괜찮아요

Ian

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
The Hotel was completely full. One of the lifts was out of action so you had to wait on average 10-15 minutes to get a lift down to the lobby. No stairs from Level 14 as an alternative so not very safe. With the hotel full there should have been more staff at reception and concierge were not around very much.
2024년 3월에 2박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 3월 6일
Kia Ora Ian, Thank you for your review. We certainly have had a busy weekend or two with more live gigs coming to Wellington - it has been great to see! We are currently upgrading our lifts as you mentioned so that they will be extra efficient in the future. We do also have fire/emergency stairs to get down from all levels if you needed so they are perfectly safe. We will certainly pass on your feedback for future improvements, but we will look forward to welcoming you back another time. Kind Regards,

10/10 - 훌륭해요

Claudia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location to harbor, ferry and downtown shopping.
2024년 3월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 3월 6일
Kia Ora Claudia, Thank you for taking the time to leave a review on your recent stay. We are thrilled to see you have enjoyed everything, especially our convenient location. We will look forward to welcoming you back next time you are in the capital! Kind Regards

8/10 - 좋아요

Grant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 2월 28일
Kia Ora and thank you for the review. We hope to see you again soon

2/10 - 너무 별로예요

Craig

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst stay I’ve ever had and hope no one else chooses to stay here for the experience we had. Changed room twice due to the filthy state of the room. Nothing was done to the inconvenience of moving twice apart from a room on the other side of the hotel. Filthy and staff didn’t really care. The next day Housekeeping came at nearly 5pm and when we asked if they could come back in 10 minutes they said no, even though we asked it to be serviced at any time during the day. A manager said she would see what she could do but never heard from her. Avoid wasting 2 hours for a sub par clean room and go somewhere else.
답변 제공: Rydges Wellington Team 님, 2024년 2월 28일
Kia Ora and thank you for the review and feedback. During your stay we did everything we could to provide you with a room you were happy with including showing you the rooms before moving so you could let us know of anything we could do to ensure your comfort and going through and re cleaning parts you had made note of, both times you had said they were good and we had provided drinks at the bar aswell due to the inconvenience of the first move. I've also passed on the feedback to our housekeeping about the time the room attendant came to the room to service. We hope you try us again in future for a more positive experience

10/10 - 훌륭해요

Lynnay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was an amazing stay pools are great , staff is friendly and such a lovely hotel
2024년 2월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 2월 26일
Kia Ora Lynnay, Thank you for taking the time to leave a review on your recent stay. We are glad to see you have enjoyed your stay, in particular our amenities and lovely staff. We will look forward to welcoming you back next time you are in the capital.Kind Regards,

10/10 - 훌륭해요

Victoria

2024년 2월에 3박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 3월 24일
Kia Ora Victoria, Thank you for your review. We are so glad to see you have enjoyed your stay with us, and we will look forward to welcoming you back another time. Kind Regards,

10/10 - 훌륭해요

Arden

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and tidy, spacious rooms with all the amenities one would need
2024년 2월에 2박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 2월 26일
Kia Ora Arden, Thank you for taking the time to leave a review. We are glad to see you have enjoyed your stay with us, in particular our comfy well stocked rooms. We will look forward to welcoming you back another time.Kind Regards,

10/10 - 훌륭해요

Noki 님, Sydney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean spacious and 5star
2024년 2월에 3박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 2월 6일
Kia Ora Noki, Thank you kindly for taking the time to leave such a lovely review! We are glad to see you have enjoyed your stay with us and we will look forward to welcoming you back another time soon. Kind Regards

8/10 - 좋아요

Andrea

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its was a really lovely stay thank you and Wellington is so much nicer than Auckland!
2024년 2월에 2박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 2월 6일
Kia Ora Andrea,Thank you for taking the time to leave a review. We are so glad to see that you have enjoyed your stay, and will certainly be looking forward to welcoming you back next time you are in the capital!Kind Regards,

6/10 - 괜찮아요

Colin

좋아요: 청결 상태
별로예요: 편의 시설/서비스
Bog standard 2star hotel. Food poor.
2024년 2월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 2월 4일
Kia Ora and thank you for the review and feedback. I've passed it onto our teams to see what we can do to improve

10/10 - 훌륭해요

N

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I go there for the pool,spa,gym facilities. Onsite restaurant when needed to be in the city.
2023년 12월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 2월 4일
Kia Ora and thank you for the review and feedback. We hope to see you again soon

10/10 - 훌륭해요

Wendy 님, Toronto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location…convenient to the waterfront.
2024년 1월에 2박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 2월 4일
Kia Ora and thank you for the review. We hope to see you again soon

6/10 - 괜찮아요

Liz

2024년 2월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 3월 24일
Kia Ora Liz,Thank you for taking the time to leave a review. We will hope to welcome you back another time. Kind Regards

8/10 - 좋아요

Margeaux

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 3박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 2월 4일
Kia Ora and thank you for the review. We hope to see you again soon

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great central access to the city area and easy access to the ferry terminal
2024년 1월에 2박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 2월 4일
Kia Ora and thank you for the review and feedback. We hope to see you again soon

4/10 - 별로예요

SHELLEY

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Hotel customer service here is terrible. I paid extra for a harbor view room and booked 4 months out, but at checkin they had me in a city view. I said I’d prefer the view I paid EXTRA for, and they acted like I was being a jerk. They put us in a room that was an obstructed harbor view and were incredibly rude about it. The room was ok, nothing special. The only up side of this place is the bar staff who were so amazing and friendly. We LOVED them. Restaurant was also very good. I would not recommend staying here, as they up charge you crazy prices for views then don’t even give you the room you paid for, and on top of it treat you like a sack of crap.
2024년 1월에 4박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 30일
Kia Ora Shelley, Thank you for sharing your experience, and we're truly sorry for the inconveniences you faced during your stay. Its disappointing to hear about the issues with your room category and the service that was provided. We hope you do try us again in the future for a more positive experience.

8/10 - 좋아요

Steven

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Was pleasant but needs an upgrade
2024년 1월에 2박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 30일
Kia Ora and thank you for the review and feedback. We hope to see you again in future

4/10 - 별로예요

Jessica

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 30일
Kia Ora and thank you for the review. We hope to see you again in future

4/10 - 별로예요

Yujia

2024년 1월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 26일
Kia Ora and thank you for the review. We hope to see you again in future

10/10 - 훌륭해요

dennis

2024년 1월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 17일
Kia Ora Dennis, Thank you kindly for leaving such a great review!We are glad to see you have enjoyed your stay, and we will certainly be looking forward to welcoming you back sometime soon. Kind Regards,

6/10 - 괜찮아요

Denise

좋아요: 청결 상태
별로예요: 직원 및 서비스
To be honest we were a bit disappointed with our choice of hotel. Staff at check-in did not offer any assistance at all while we were juggling lack of parking, small children & a lot of luggage. In room dining options were extremely limited & the tray we left outside our room mid evening was still there the next morning. Check out staff showed no interest at all in how our stay had been- not really what we would expect from a hotel such as this.
2024년 1월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 15일
Kia Ora Denise, apologies for the issues that arose during your stay. I have taken your feedback onboard and will pass onto the appropriate departments so we can improve on this in the future. We hope you try us again in the future for a more pleasant stay.

2/10 - 너무 별로예요

Ken

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 15일
Kia Ora and thank you for the review. We hope to see you again soon

6/10 - 괜찮아요

Tycho

Check in staff fairly unhelpful , with flexibility, and (short)(rude). Restaurant was good and staff were excellent.
2024년 1월에 4박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 17일
Kia Ora Tycho,Thank you for taking the time to leave a review. We are glad to see you've enjoyed your time in our Portlander Bar! We do apologize that we have dropped the ball on the check in, this is not the normal standard that we strive for. We will certainly pass on your feedback for future improvement.We will hope to welcome you back another time.Kind Regards

4/10 - 별로예요

Sheree

2024년 1월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 15일
Kia Ora and thank you for the review. We hope to see you again soon

6/10 - 괜찮아요

Indira

좋아요: 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 15일
Kia Ora and thank you for the review. We hope to see you again soon

6/10 - 괜찮아요

Reena

2024년 1월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 10일
Kia Ora Reena, Thank you for taking the time to leave a review.We are glad to see you have enjoyed your stay here and we will hope to see you another time. Kind Regards,

10/10 - 훌륭해요

Patrick

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, convenient location, quiet and tidy rooms
2023년 12월에 2박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 10일
Kia Ora Patrick, Thank you for taking the time to leave a review on your recent stay. We are thrilled to see you've enjoyed your stay, in particular our friendly team, clean rooms and helpful location. We will look forward to welcoming you back another time soon.Kind Regards

10/10 - 훌륭해요

John Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff and service was faultless
2024년 1월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 10일
Kia Ora John Peter, Thank you for taking the time to leave a lovely review. We are so glad that you enjoyed your time with us and especially our fantastic staff! We will be more than happy to welcome you back next time you're in town.Kind Regards,

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 10일
Kia Ora Frank,Thank you for taking the time to leave a review on your recent stay. We are glad to see you've enjoyed your time with us here. We will look forward to welcoming you back another time. Kind Regards,

10/10 - 훌륭해요

Sharyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 10일
Kia Ora Sharyn,Thank you for taking the time to leave a review. We are so glad to see you've had a lovely stay with us here, and we will look forward to welcoming you back another time. Kind Regards,

6/10 - 괜찮아요

Tianyu

2024년 1월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 10일
Kia Ora Tianyu, Thank you for leaving a review on your recent stay. We will look forward to welcoming you back next time.Kind Regards,

6/10 - 괜찮아요

YANEZ

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
2024년 1월에 2박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 10일
Kia Ora Yanez,Thank you for leaving a review. We are glad that you have enjoyed your stay with us. We will hope to welcome you back next time you are in the capital.Kind Regards

10/10 - 훌륭해요

Lori

2024년 1월에 2박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 26일
Kia Ora and thank you for the review. We hope to see you again in future

8/10 - 좋아요

Vishal

2024년 1월에 1박 숙박함
답변 제공: Rydges Wellington Team 님, 2024년 1월 10일
Kia Ora Vishal, Thank you for your review. We are glad to see you have enjoyed your stay and we will look forward to welcoming you back another time.Kind Regards