10/10 - 훌륭해요
Lourdes
아이를 동반한 가족 여행
2026년 2월 18일
I would like to express our deepest gratitude for the extraordinary service we received. While the entire staff was very kind, the help we received during our departure left us speechless.
On Thursday, February 12th, our car wouldn’t start as we were trying to leave. My 81-year-old husband went inside to ask for help, and a staff member came out immediately with an incredible attitude of service. I unfortunately missed his name, but his helpfulness was outstanding: he noticed a nut was missing from the battery/engine, went back inside to find one, and brought out another technician or mechanic who was also exceptionally kind and professional.
They went above and beyond to get us back on the road. Please identify these two individuals who were on duty that morning and extend our heartfelt thanks to them. Employees like these make your hotel truly exceptional.
Lourdes
2026년 2월에 1박 숙박함





















