베셀링, 쾰른의 저렴한 호텔

“냉방 시설 없고 곤충이나, 주변환경이 창문을 열고 잘 수 없음. 건물이 낡고 객실도 낡았음. 주변이 공터같고 사람들이 몰려 있음.강을 바라보는 뷰는 괜찮았고, 넓은 객실과 조식은 괜찮았음.”

“To avoid. We have payed 1 room for 2 days that we have not been able to take. We have not been able to have the keys for the room even if we had payed for it in advance and called the hotel several times some hours before and after the check-in hours to have the check-in instructions and the code to take the key of the room. The telephone proposed in the platform is a voicemail, no one has answered or called us back. Text messages are only answered by Expedia, not by the hotel. Finally, we have...