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"Parking good. Didn’t use restaurant. Check in staff fantastic"

"Everything about this hotel is perfect"

"River Grill food and service was top notch. Highly recommend "

"The staff was very helpful. However here are my concerns. Our room was very hot the mattress was hard. The operator for the hot shower water was very confusing for people who aren’t familiar with the UK design for the hot water operator. Also the soap dispenser fell off the wall in the shower. "

"Great breakfast "

"Breakfast menu was varied and really good."

"The breakfast was the best part of the stay. The room was clean but very tired, the bathroom needs refitting. The hotel is very busy, lots of coach tours and large group bookings. Very noisy. The setting around the lake is pretty. I think it is a little overpriced."

"Perfect location and a comfortable room with an excellent shower. Breakfast was lovely with a good variety of options, although it was a little unusual that it was served in the reception area. What let the hotel down, however, were the check-in and check-out arrangements. A 4pm check-in feels unnecessarily late, although we were at least able to leave our bags beforehand. More disappointing was that after checking out at 11am, we were told we couldn’t store our luggage because they had “run out of space.” Unfortunately, this completely disrupted our final day in Bath so decided to cut our trip short and catch an earlier train home."

"Nice room upgraded on arrival,Great Location "