웨스트 디모인, 디모인의 저렴한 호텔

“The ice machine was broken and there was no shampoo in the room.”

“Nice, basic long-term stay hotel. In a very nice area right off the interstate. Was built fairly recently so it was a little more run down than I expected in some areas. Part of the counter laminate in my room was coming off and the walls/stairs were dinged up. Fitness room has a couple treadmills, an elliptical and functional trainer/cable machine with weight stacks but there was no bench, dumbbells, or mats which was disappointing. But overall it was very clean and worked great for what I...

“Clean room, helpful staff.”

“We called down to front desk around 7am to request house keeping for sheets and towels. The gal said ok and took our room number. When we arrived back to the room 12 hours later, nothing had been touched! We spoke to the employee on duty at the front desk and she had several excuses and wasn't apologetic. She said in order for us to get fresh towels, we'd have to bring down the dirty ones. Bedding wasn't even mentioned. Back to the room we go and gather up towels and pillow cases. She...

“First room assignment smelled of urine. Was granted a new room. Was not aware of 75.00 pet charge on Expedia. Knowing that I would have booked elsewhere”

“First hotel I’ve been in where u have to request housekeeping. Receptionist never told us we needed to request housekeeping when we was checking in. So for the 5 days my self and my family was there, our room never got cleaned.”