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"Room, pool, lobby were all clean and had a friendly enviorment. Hotel was in a good area and within walking distance to major city transportation, which i would recommend taking since finding a place to park was difficult to find/expensive. Staff was very friendly and I was able to do an early check in with great recommendations of the area. If i go back to Chicago, i will definitely be coming back. "

"Nice and safe stay"

"Beautiful hotel! Loved the breakfast!! Will definitely stay again!!"

"The staff went above and beyond. The only thing was folks smoked in non smoking areas. Not the hotels fault. I loved it. They were even done with breakfast service but managed to find me coffee. Seriously the best staff in town!"

"Beautiful property"

"I stayed at the Hyatt hotel over the weekend and overall they experience was very great. The rooms were very spacious that and the beds were very comfortable as well. The breakfast was one of the best I've had in a hotel. I would say I would highly recommend this hotel because of the convenience of it being down to all the major attractions downtown."

"It was comfortable and felt like hotel/apartment living. Communication with Sonders was easy and see less. They where responsive when concerns and questions needed to be answered. They went above and beyond to help when needed. Only downside is when young adults/ kids caused the fire alarm to go off at 4 in the morning the day of my departure. Even that was handled well by the Sonders team. Highly recommend and would stay with them again. "

"Our stay at this hotel was awesome their customer service was and the rooms were just as described in the booking. I will definitely be using Hyatt Chicago West/Loop again."

"Awesome hotel, great atmosphere, nice dining options, coffee bar right as you enter."