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"An unforgettable experience. We arrived more than two hours earlier than the scheduled checkin time, and was pleasantly surprised to find our room ready. The reception staff were very friendly and asked us if we needed help to carry our luggage to the room. We stayed in a premium igloo room. We found the room to be immaculately clean amidst incredibly beautiful surroundings. The heated floor and the constantly maintained temperature of 22 degrees C kept us comfortable throughout, while the outside temperature hovered between -16 deg C to -20 deg C. We had booked dinner while checking in, and were pleasantly surprised to be told that the main course was complimentary. Dinner was great with reasonably good choice of starters, mains, drinks and desserts. We tried some of the available Lappish delicacies. The cherry on top was the Northern Lights - we did not need to book any Northern Lights hunting tour. We witnessed this marvel of nature from the hotel itself - both out in the open and from within the warm igloo itself. Overall, a superb stay. Highly recommended! "

"We stayed in one of the cottages with a sauna. We loved it. Our cottage was right beside the Forrest. The cottage was lovely with cooking facilities. Market store at SCV made it easy to take a few meals instead of eating out always. We really enjoyed our stay, and loved our time in Lapland. Highly recommend!"

"Beautiful hotel, very relaxing and picturesque. "

"Wonderful stay , They go extra miles ,"

"Great hotel"

"Hotel was beautiful and clean. Staff very friendly. Beds are too small and protective plastic mattress cover is way noisy. Loved eveything except for the bed. "

"We had an excellent stay at Lapland Hotels Ounasvaara Chalets and everything exceeded our expectations. The staff kindly allowed us an early check-in at 12:30 PM, which was greatly appreciated and set a very positive tone for our stay. The overall environment and ambiance were outstanding—peaceful, well-designed, and perfectly aligned with the Lapland experience. The room quality was excellent, very clean, comfortable, and well-equipped. We were especially impressed by the thoughtful details for families; providing sleds for children was a wonderful touch and made our stay even more enjoyable. As a very minor suggestion for improvement: we stayed in Room 21, and in the sauna, there seemed to be some heat loss from the lower section, so the temperature was not as warm as expected. This is a small detail and did not affect our overall satisfaction. Overall, everything was perfect, and we would definitely choose to stay here again on our next visit. Highly recommended."

"The whole atmosphere was fantastic. Service was spot on, food very nice and the ambiance was tip top"

"The hotel was clean and very close to restaurants and shopping. Front desk staff were really pleasant. So convenient! "