웨스트우드 모텔

“Since we had a tire problem on the road, we were unable to make it to Susanville. I was unable to reach either Expedia or the motel. Calling the motel put me into a loop with "Justin". I expect to get charged for the night but it is unacceptable that I couldn't let the motel know I would not be there. Expedia's web site required my password even though I had the itinerary #. Very poor!”

“Room was disgusting. Hairs in the shower, toilet and in the towels, stains on the covers, pillow cases and on the towels. The whole room was dirty. Did not feel comfortable sleeping on the bed”