“Staff excellent, room ok , breakfast very nice.
The host, Dean was unhelpful and obstructive when a big carrier bag filled with , crisps, popcorn, biscuits and chocolate was “ mistaken “ for rubbish and removed from our family room without a clear explanation.
A refund of the cost was offered but I said thank you but refused as it was the principle of the matter as we were there for two nights and this was the first day.
If we had checked out and left the premises it would have been obviously...
“Staff excellent, room ok , breakfast very nice.
The host, Dean was unhelpful and obstructive when a big carrier bag filled with , crisps, popcorn, biscuits and chocolate was “ mistaken “ for rubbish and removed from our family room without a clear explanation.
A refund of the cost was offered but I said thank you but refused as it was the principle of the matter as we were there for two nights and this was the first day.
If we had checked out and left the premises it would have been obviously...
Christine