스위트, 침실 3개 | 저자극성 침구, 필로우탑 침대, 미니바, 객실 내 금고
예약 가능 여부 확인

크리스탈 로지 여행 후기

3.5 out of 5
크리스탈 로지
4154 Village Green, Whistler, BC

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1475개 이용 후기 중 1012개" "
평점 8 - 좋아요. 1475개 이용 후기 중 318개" "
평점 6 - 괜찮아요. 1475개 이용 후기 중 97개" "
평점 4 - 별로예요. 1475개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1475개 이용 후기 중 25개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

Soonwook

2023년 11월에 2박 숙박함
답변 제공: Melany Fabio 님, 2023년 12월 17일
Dear Soonwook,Thank you for taking the time to share your review with us. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We would be very grateful if you could expand on your experience allowing us to address the issues for all future travelers. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Kind regards,Melany FabioCrystal Lodge

8/10 - 좋아요

Kyoungsuk

2023년 9월에 1박 숙박함
답변 제공: Anita Auer 님, 2023년 9월 27일
Dear Kyoungsuk,thank you for staying at the Crystal Lodge. We are happy to hear that you enjoyed your stay. We hope we can welcome you back soon.Kind regards, Anita AuerDirector of Operations Crystal Lodge

8/10 - 좋아요

Hyunsuk

2022년 8월에 2박 숙박함
답변 제공: Todd 님, 2022년 8월 27일
Dear Hysunsuk,Thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge & Suites.Kind regards,The Crystal Lodge Team

8/10 - 좋아요

Hyeongseok

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
로케이션 굿굿
스키러들에게는 최상의 조건 위치 너무 좋고 호텔과 스타벅스가 연결되어 있음 빌리지내 쇼핑과 레스토랑 이용하기에도 편리함
2021년 12월에 1박 숙박함
답변 제공: Guest Service Team 님, 2021년 12월 18일
Hi Hyeongseok, it is great to see that you enjoyed your stay here. Best wishes, The Crystal Team

8/10 - 좋아요

heedong

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함
답변 제공: The Crystal Lodge Team 님, 2021년 12월 7일
Thank you for staying at the Crystal Lodge. We hope we can welcome you back soon. Kind regards, The Crystal Lodge Team

10/10 - 훌륭해요

KYOO CHUL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족 여행
위치는 아주 좋아요. 건물 뒷쪽으로 나가면 바로 이용할수있는 레스토랑과 펍.. 가족 여행이 좋고요. 저녁늦게 파티서 돌아오는 사람들의 소리는 약간의 흠이네요.
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

Fiona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a lovely lodge in the heart of the village. It ticked all the boxes for a great night away. There is a bakery close by with the best French crepes. The Old Spaghetti Factory is in the same building. I would definitely recommend it!
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value (late May deal). Room really spacious and updated. Just fine for what we needed.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Walter 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
In the village so very close to everything
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Yan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A short weekend trip to whistler. I love the stay at Crystal Lodge. The location is good and staff are very nice. I will come back to it next time.
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Maria

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ideal location right in the village! Nice and clean
2024년 5월에 2박 숙박함

4/10 - 별로예요

Nicole

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool and hot tub were closed and we did not get informed and couldn't get a refund to move to another hotel. I asked to get credit for 2 of the 3 days and Jasmine would only give me a 1 night's free stay and when I recieved this it said I couldn't use it for weekends...
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

francesca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great time
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best location
2024년 5월에 1박 숙박함

8/10 - 좋아요

Shelby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious 2 bedroom unit with lots of living area. Great location and terrace looking onto a great view.
2024년 5월에 2박 숙박함
답변 제공: Isabel Marques 님, 2024년 5월 22일
Dear Shelby,Thank you for staying at the Crystal Lodge and for filling in our survey. I am thrilled to hear that you enjoyed your stay with us and that our team was able to enhance your vacation. We can't wait to welcome you back!Kind regards, Isabel MarquesFront Office ManagerCrystal Lodge

10/10 - 훌륭해요

Dana

단체 여행
LOVED the Crystal Lodge! We will be back!
2024년 5월에 1박 숙박함
답변 제공: Isabel Marques 님, 2024년 5월 22일
Dear Dana,Thank you for staying at the Crystal Lodge and for filling in our survey. I am thrilled to hear that you enjoyed your stay with us and that our team was able to enhance your vacation. We can't wait to welcome you back!Kind regards, Isabel MarquesFront Office ManagerCrystal Lodge

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Parveen 님, Surrey

좋아요: 청결 상태
2024년 5월에 1박 숙박함

8/10 - 좋아요

Forina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The parking spot is small. The parking lot is full at 7pm and hard to turn around while looking for empty spot to park.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Devon

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceptional, thoughtful and personal customer service. Quick responses and attention to ensuring guest have exceptional stays and return again and again!
2024년 5월에 3박 숙박함

8/10 - 좋아요

Natasha

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good location, a bit dated, pool was not open however was compensated with free parking. Second time staying at this hotel.
2024년 5월에 2박 숙박함

8/10 - 좋아요

So Yeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was spacious and clean Staff were friendly and kind.
2024년 5월에 3박 숙박함
답변 제공: Isabel Marques 님, 2024년 5월 22일
Good evening. Thank you for staying at the Crystal Lodge and for filling in our survey. I am thrilled to hear that you enjoyed your stay with us and that our team was able to enhance your vacation. We can't wait to welcome you back! Kind regards, Isabel MarquesFront Office ManagerCrystal Lodge

10/10 - 훌륭해요

Jennifer

좋아요: 편의 시설/서비스
Close to all amenities.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Karen

반려동물 동반 여행, 가족 여행
Impeccably clean and nice and quiet. Room was well maintained, had all the amenities including a dishwasher. Large tv and cozy beds. Thought the hotel pool and hot tub were being renovated, we were allowed to use the facility at their sister hotel across the street. Very pet friendly (the best our adult children say from any hotels they have brought their dog too. We have high exceptions when we stay somewhere and this hotel meet them all. Would absolutely go there again.
2024년 5월에 2박 숙박함
답변 제공: Isabel Marques 님, 2024년 5월 22일
Dear Karen,Thank you for staying at the Crystal Lodge and for filling in our survey. I am thrilled to hear that you enjoyed your stay with us and that our team was able to enhance your vacation. We can't wait to welcome you back!Kind regards, Isabel MarquesFront Office ManagerCrystal Lodge

4/10 - 별로예요

Wade

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함

8/10 - 좋아요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Christina

별로예요: 숙박 시설 상태 및 시설
We stayed at the South West end of the property in a two double bed room. The room was a bit outdated. The beds and pillows were not comfortable. The mattress sunk in and the pillows were super flat. The bath tub had several large cracks in in. The pool was out of service. The front staff were not rude but not friendly either. We will probably not return back as I’d rather pay a little more and stay at a better hotel.
2024년 5월에 1박 숙박함

8/10 - 좋아요

So Yeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Ellie

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Wasn’t a proper indication of the pool being closed when booking.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view was not great. Look out onto a wall but understandable given the price
2024년 5월에 1박 숙박함
답변 제공: Kate Truong 님, 2024년 5월 23일
Good evening, Diane! Thank you so much for taking the time to share your review with us. I'm pleased to see that you enjoyed most of your stay at The Crystal Lodge. I do apologize that you found the view of the room is not great. We have 17 different room types, all ranging in size and the amenities they offer so don't hesitate to reach out directly to our reservation team if you'd like to book with us again, they would love to find the room that best suits your needs. Thank you for bringing this issue to our attention, I will be sure to pass your feedback on to the rest of our team. If there is anything further that you wish to share, then please do not hesitate to reach out. We look forward to welcoming you back to The Crystal soon. Kind regards, Kate Truong, Manager on Duty, Crystal Lodge

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing view. Great staff, rooms are fantastic for all seasons!
2024년 5월에 1박 숙박함
답변 제공: Isabel Marques 님, 2024년 5월 22일
Dear Christopher,Thank you for staying at the Crystal Lodge and for filling in our survey. I am thrilled to hear that you enjoyed your stay with us and that our team was able to enhance your vacation. We can't wait to welcome you back! Kind regards, Isabel MarquesFront Office ManagerCrystal Lodge

10/10 - 훌륭해요

Ping

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Clean
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Darryll

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property, right in the center of whistler village.
2024년 5월에 2박 숙박함
답변 제공: Eddie 님, 2024년 5월 19일
Good afternoon Darryll. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie, Manager on Duty, Crystal Lodge

6/10 - 괜찮아요

Alex

좋아요: 청결 상태, 직원 및 서비스
Needs an update for the cost of stay. Rooms looked worn and given they over look the main stroll of whistler, the spund proofing isnt ideal. Staff were outstanding.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Alok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Eddie 님, 2024년 5월 19일
Good afternoon Alok. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

8/10 - 좋아요

PHILIP 님, SURREY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the room is functional and the hotel is right in the village centre.
2024년 5월에 1박 숙박함
답변 제공: Eddie 님, 2024년 5월 19일
Good afternoon Philip. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie, Manager on Duty, Crystal Lodge

10/10 - 훌륭해요

Jonathan

연인과의 여행
좋아요: 편의 시설/서비스
I enjoyed my stay and I’m definitely coming back
2024년 5월에 3박 숙박함
답변 제공: Elena Seeber 님, 2024년 5월 15일
Good evening Jonathan. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. You are helping us deliver a superior experience for you and other guests in the future by telling us what you liked about your stay. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Elena Seeber, Manager on Duty, Crystal Lodge

10/10 - 훌륭해요

Jennifer

Very central location
2024년 5월에 3박 숙박함
답변 제공: Elena Seeber 님, 2024년 5월 15일
Good evening Jennifer. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. You are helping us deliver a superior experience for you and other guests in the future by telling us what you liked about your stay. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Elena Seeber, Manager on Duty, Crystal Lodge

10/10 - 훌륭해요

julan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property in the middle of everything. Easy walk for shopping, food, golf .
2024년 5월에 1박 숙박함
답변 제공: Eddie 님, 2024년 5월 19일
Good afternoon Julan. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

10/10 - 훌륭해요

Annette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, very clean, friendly staff.
2024년 5월에 3박 숙박함
답변 제공: Elena Seeber 님, 2024년 5월 15일
Good evening Annette. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Elena Seeber, Manager on Duty, Crystal Lodge

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Elena Seeber 님, 2024년 5월 15일
Good evening Rebecca. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. You are helping us deliver a superior experience for you and other guests in the future by telling us what you liked about your stay. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Elena Seeber, Manager on Duty, Crystal Lodge

10/10 - 훌륭해요

Anne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Eddie 님, 2024년 5월 14일
Good afternoon Anne. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

10/10 - 훌륭해요

Shachi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was friendly and it was pet friendly
2024년 5월에 1박 숙박함
답변 제공: Eddie 님, 2024년 5월 14일
Good afternoon Shachi. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

8/10 - 좋아요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All went well. Beauty spot!!
2024년 5월에 1박 숙박함
답변 제공: Eddie 님, 2024년 5월 14일
Good afternoon Kevin. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

10/10 - 훌륭해요

Brenda 님, Etobicoke

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Crystal is in the Village & within walking distance to everything. It was clean & quiet & has a lovely lobby to relax in & a gym. I was visiting by myself & I felt very safe.
2024년 5월에 2박 숙박함
답변 제공: Eddie 님, 2024년 5월 14일
Good afternoon Brenda. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

10/10 - 훌륭해요

David

연인과의 여행
Not a thing we didn’t like
2024년 5월에 2박 숙박함
답변 제공: Eddie 님, 2024년 5월 14일
Good afternoon David. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

10/10 - 훌륭해요

Amielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We always stay at Crystal Lodge when we’re in Whistler. It is right in the main village where we have easy access to restaurants and shops.
2024년 5월에 2박 숙박함
답변 제공: Eddie 님, 2024년 5월 14일
Good afternoon Amielle. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel! Will definitely stay here again.
2024년 5월에 1박 숙박함
답변 제공: Eddie 님, 2024년 5월 14일
Good afternoon Peter. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place great staff
2024년 5월에 1박 숙박함
답변 제공: Eddie 님, 2024년 5월 14일
Good afternoon Michael. Thank you for taking the time to share your review with us. I am thrilled to hear that you enjoyed your stay! Your feedback is incredibly valuable to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to the Crystal Lodge. Kind regards, Eddie Newland-Smith, Manager on Duty, Crystal Lodge