Thanks for taking the time to post a rating. We hope you enjoyed your stay at Lost Lake Lodge and we would love to have you stay with us again. Please reach out for a repeat guest discount should you wish to return to Whistler!

I'm sorry you were displeased with your stay at Lost Lake Lodge. As we are a property management company, not a hotel, we do not have a daily cleaning service, however you could have requested this for an additional charge. The front desk hours are limited but we do have a 24 hour desk that you could have contacted for any problems you came across after hours. We are not able to fix any problems (such as wifi issues) if we do not know about them. We hope you will consider staying here again.

Corina, Thank you for the review. We hope you enjoyed your stay with us and visit again soon!

Christina, thank you so much for taking the time to share your positive feedback. We are delighted to hear that you had a great stay. We look forward to welcoming you back soon.

Aden, We apologize for the cleanliness issues you encountered during your stay. This falls short of our standards, and we'll address it with our housekeeping team. We're also sorry for any discomfort caused by the interaction with our cleaner. Your feedback is valuable, and we'll use it to improve. We hope you'll give us another chance.

Dean, thank you so much for taking the time to share your positive feedback. We are delighted to hear that you had a great stay. We look forward to welcoming you back soon.

Hana, thank you so much for taking the time to share your positive feedback. We are delighted to hear that you had a great stay. We apologize for the inconvenience. Thank you for letting us know, we will have our maintenance team look into that. We look forward to welcoming you back soon.

Jocelyn, thank you so much for taking the time to share your positive feedback. We are delighted to hear that you had a great stay. We look forward to welcoming you back soon.

Thanking you for sharing your feedback regarding your recent stay with us at the Lost Lake Lodge Oj. Please know we always aim to be as transparent as possible with respect to our listings, and do indicate any mention at the time of booking that we have a hot tub, and rather there is a hot tub closure. We do make mention to guests at the time of booking that the hot tub is working, however the jets do not work for the time being. We are sorry to learn that this mention fell short of your expectations, and had we been able to assist you more directly with your booking process, we would have happily guided you with a listing more geared towards your needs. We at Whistler Premier have a variety of condos that meet the needs of many and we would love to welcome the opportunity in working with you in the future to find the listing that is perfect for youe next stay in Whistler!

Thank you so much for taking the time to share your positive feedback. We are delighted to hear that you had a great stay. We look forward to welcoming you back soon.

Terence, Thank you for your comments we will use this to help make future stay more enjoyable. We hope you visit us again soon.

Irina, Thank you for the review! We are thrilled you enjoyed your stay with us and we hope you visit us again soon!

Jose, Thank you for the review. We are thrilled you enjoyed your stay with us and hope you visit us again soon.

Gerrit, Thank you for bringing this to our attention, and we apologize for the oversight. Cleanliness is of utmost importance to us, and we're sorry to hear that the bathroom did not meet your expectations. We'll address this issue with our cleaning staff to ensure that it doesn't happen again in the future. Your feedback is invaluable, and we appreciate the opportunity to improve. If there's anything else we can do to make your stay more comfortable, please don't hesitate to let us know.

Omar, That sounds like a wonderful experience! It's great to hear that the staff was friendly and that the check-in and check-out processes went smoothly. A clean room and a fantastic location can enhance a trip. Thanks for sharing your recommendation!

Daniela, I'm glad to hear that you enjoyed your stay! A nice, clean, and comfortable room can make all the difference. It sounds like you had a great experience. If you ever need recommendations or assistance with future travels, feel free to ask!

Julio, We're truly sorry for the cleanliness issues you experienced during your stay. This falls short of our standards, and we apologize for the inconvenience. Your feedback is valuable, and we'll address these issues promptly to prevent recurrence. We hope to have the chance to make it up to you in the future.

Rebecca, Thank you for the review. We hope you enjoyed your stay with us and visit again soon!

Cathy, Thank you for your comments we will use this to help make future stay more enjoyable. We hope you visit us again soon.

Jennifer, Thank you for the perfect 5-star review. We are so happy you enjoyed your stay with us!

Thank you Jack for this great comment. It would be a pleasure to host you again.Kind regards

Thank you for your review of Lost Lake Lodge! We're pleased you had a great stay and enjoyed the clean, well-appointed unit and the amenities like the outdoor pool. We apologize for any inconvenience with the hot tub jets and the distance from town. We appreciate your feedback and hope to welcome you back soon.

Taryn, Thank you for the perfect review. We hope you visit again!

Annie, Merci pour cette merveilleuse critique. Nous sommes heureux que vous ayez apprécié toutes les commodités que nous proposons.

Ann, Thank you for taking the time to leave a review. We do require the use of security codes to exit and enter the pool area, This is to keep our guests safe. we are glad you enjoyed your stay with us!

Kylie, Thank you for the review we take these to heart. This home does not have AC. The summertime season has an average temp in the 70s.. e hope you stay with us again soon

We are so pleased to learn that you enjoyed so many elements that our accommodations had to offer, and we hope to welcome you back very soon!

Thank you for sharing your review of your most recent stay Weldon! We are elated that your time spent with us was a 10/10 experience and that our team made you feel at home. We hope that we can continue to be your preferred accommodation destination in the future. Thank you for choosing us!

Heather, We always appreciate guest feedback, and thank you for sharing your review. We always try to aim to be as transparent concerning our listings and to learn that some elements fell short of your expectations, only wish we could have known more about your needs during your stay to remedy them! We are continually upgrading our facility and will use your comments to better future guest experience. Our team would love to welcome the opportunity in working with you personally in the future to ensure that your next stay leaves more memorable mentions with respect to your needs!

Laura, Thank you for leaving a review. Please let us know if there is anything we can improve on to make the experience more enjoyable.

Michael, thanks for reviewing your stay with us. we are gals you found you accommodations clean and spacious and the location convenient! Had you let us know, during your stay, that you needed additional items we would have provided them for you, we are sorry a sufficient amount was not left in the first place! We hope you had a great time exploring the area and hope you make it back for another visit!

Jen, we are so happy you were able to make use of the shuttle! We hope you had a great time visiting the area! We aim to provide 5 Star service and accommodations, so we would love to know what we could have done differently so your next visit will be a 5 Star one!

Emmanuel, it was a pleasure to host you! We hope you had a wonderful time in Whistler and hope you left with some fabulous memories! Thank you for taking the time to review your stay.

Thank you Diana, for taking time to leave a review! We are happy to know you had an excellent stay with us and hope we have the opportunity to host you again in the future!

Sofia, it is our hope that all of our guests have a memorable and wonderful experience when staying with us so we are sorry you did not find this to be the case for your stay. We take your feedback seriously, the folks at the front desk are the face of the rest of our entire team and we expect them to make our guests feel welcome! We are not quite sure what rules you are speaking of and would love more specific feedback. Thank you for taking time to review your stay.

Olivia, we are so thrilled to know you had a great experience here! Thank you for taking the time to leave this review. We hope to see you again some time!

Carlos, We're glad you enjoyed your visit and appreciate you taking a moment to leave us a review!

Thanks Stu! Nice and clean is exactly what we are going for!

Jie, we are glad to know you made good use of some of the amenities we offer! We hope you enjoyed your visit to the area and left fully refreshed!

Michael, thanks for leaving a review of your stay, future guests will appreciate the heads up about the shuttle! We hope you enjoyed your time here and make it back for a future visit!

David, we work hard to provide excellent accommodations and service so we appreciate it when a guest awards us 5 Stars! Thank you!

Thanks for this perfect score of 10/10, Giang! We're glad you were impressed with your stay. Visit again soon!

Jenni, we can't wait to welcome you back!!

Bianca, thanks for taking time to post this review so future guests will know what they can look forward to when staying at Lost Lake Lodge! We hope you had an adventure filled stay!

Adrian, thanks for taking the time to rate your stay with us! We hope you had a wonderful visit here and left with some great memories!

John, thank you for taking time to rate your stay. We would love to know what we could have done to earn that 5th Star!

Lavinia, thanks for reviewing your stay! We appreciate your feedback. We hope you had a wonderful visit to the area and left with some great memories!

Michael, thank you for taking the time to let us know you had a 5 Star stay with us! We hope you left fully refreshed and rejuvenated!

Rajinder, thank you for reviewing your stay and providing us with this feedback. Cleanliness scores are very important to us so the block of time between when a guest leaves and another arrives needs to be sufficient to make sure our team has the time to clean to our high standards! If there is no guest arriving the same day we can offer late check-outs as well as early check-ins. While we can't guarantee they will be available, it never hurts to ask! We hope the time you had here was full of adventure and fun!