윌로브룩, 시카고의 가족 여행 호텔

“Good customer service ”

“I had to travel to Chicago on short notice from Canada due to a serious illness in the family. I called and spoke with Monica Wood who could not have been more understanding, compassionate, empathetic, professional and kind. She was extremely patient with my multiple phone calls to her and she helped me book two rooms directly with her as the main call center was very busy and I was placed on hold for long periods of time. Upon our arrival the following day, the front desk staff were...

“.”

“Good”

“깔끔하게 정돈된 숙소 뷰가 조금 아쉬웠지만 스위트룸이 코너에 있어서 어쩔수 없다 한다. 주차를 호텔에 할수 없고 인근 주차빌딩을 이용해야 해서 좀 불편함”

“프런트데스크나 혹은 입구에 있는 직원들이 조금더 sweet했으면 더욱 좋았을 듯 합니다.”

“Everything about this hotel stood up. The lay out, the view was immaculate, the staff was friendly, great amenities, everything!”

“The hotel is really comfortable. Really close to water tower that good place to shopping, and there were many restaurants.”