Thank you Scott for taking the time to write us a review. We appreciate the feedback. I can assure you that our hide-a-beds are planned to get replaced during our room renovations. As you may have noticed we have started our first floor rooms and are working our way up a floor at a time. Thanks again and we look forward to having you back.

Thank you Paula for your wonderful words. We are happy to hear you enjoyed your experience with us. We do have our Guest Service Agents on 24 hours a day in case of noise. Please let us know next time about the noise in the hallways after our 10pm quiet hours and our staff will address the situation as soon as possible. Thanks again for staying with us and it was a pleasure having you. We will see you next time!

Thank you Maryann!

WOW! Thank you so much for the wonderful words. We appreciate you taking the time to write about your experience. We look forward to having you back the next time you visit the Valley. Thanks again!

We really appreciate your feedback! We are in the middle of renovations for the entire first floor of our property, we also have lots of plans in store for the rest of the hotel in the upcoming future! We hope to see you again soon!

Wow! This is wonderful to hear. We strive to offer the best possible service and product that we can so it makes us very happy to hear we were able to provide you with an excellent experience. We look forward to having you back at any time and we will do our best to turn that 4 star into a 5 star rating. Thanks again!

We are so happy to hear you thoroughly enjoyed your stay. Our apologies for the noise from our construction crews. We will address this issue directly with them. We appreciate you taking the time to write about your experience and look forward to having you back again soon!

Thank you Roy for taking the time to provide us with feedback. We are always working to improve our product and services which we are currently in the process of. Please rest assured that we are always monitoring our rates to remain competitive and comparable to the other properties in the area. We thank you for choosing the Old Orchard Inn and we look forward to having you back to see our improvements.

Thank you Mary Lynn. We enjoyed having you! We hope to see you again soon.

Thank you for your feedback!

We appreciate your feedback, hopefully the next time we see you again we can turn that 4-star review into a 5-star!Best regards,The Old Orchard Inn

Thanks Shelley for the great rating! We look forward to having you back any time.

Thank you Janice for taking the time to submit your wonderful review. I am so pleased that our staff was able to provide you with great service. I am also pleased to inform you that we are currently renovating 40 of our rooms with more scheduled for the winter of 2025 and the remainder to be finished in the winter of 2026. We are always improving our property and its amenities, so we look forward to welcoming you back in the near future to take advantage of all the improvements we are making.

Thank you for taking the time submit a review. We would love to hear how we can turn your 3 star rating into a 5 star rating. We look forward to having you back any time!

Hi Sara, Thank you for taking the time to submit a review for us. It was a pleasure meeting you. Yes we are currently renovating our 1st floor rooms and there is a portion of the renovation that require drilling through brick wall and concrete which can actually be felt on the 2nd floor as well. I do apologize for the disruption around 4pm however we found that conducting the renovations during normal business hours tends to be the least disruptive. We appreciate the rating and love having you stay with us. Until next time!

Thank you for your review, We are in the midst of creating some new dishes for our lunch and dinner menu! we hope to see you again soon!

We are so happy to hear that you enjoyed your experience with us. We are in the process of upgrading the entire property and rest assured the outside of the building is in the plans to get updated. We are also just waiting on the weather to cooperate to be able to continue our improvement to our grounds. We're very excited about all the changes planned and we look forward to welcoming you back in the near future and show you all of our updates. Thanks again for the wonderful review and we'll see you soon!

Thank you for your review! We always appreciate your feedback.

Thank you Zachary for providing you feedback. We do apologize that we were not able to step away from the desk at the time of your request to provide you with spoons. We will use this situation as a coaching opportunity on how to better serve our guests. We do apologize for the noise and once we received your complaint our staff went immediately to the other room and was able to get them to quiet down as we didn't receive another complaint once we addressed the issue. Again we apologize for the experience you had during your stay and appreciate the feedback.

Thank you Bonnie, It was a pleasure to have you stay with us.

Thank you for your feedback!

Thank you for your feedback!

Thank you for staying with us. We look forward to your next visit.

Thank you for sharing your feedback.

Thank you for staying with us.

We look forward to your next stay.

Thank you for sharing your feedback. We look forward to your next stay.

Thank you Derek.

Thanks for your kind comments. We value your feedback.

Thank you Chris. We look forward to having you back any time. More improvements still to come!

Thank you for sharing your feedback. We are currently renovating to make your future stays wonderful. Fresh, hot breakfast is served in our Acadian Dining Room daily from 7am to 11am.

Thank you for taking the time to rate our property. We look forward to your next stay.

Hi Daniel, Thank you for your review. I am pleased to inform you that we have 11 newly renovated rooms almost complete that are set to be available in early January 2024. Also, the next section on our 1st floor of room renovations started December 11th in hopes that the entire first floor rooms will be renovated by mid-spring of 2024 with the 2nd and 3rd floor rooms scheduled to be renovated winter of 2024 & 2025. We do hope you return to see all the improvements we are currently working on for all aspects of the property. Thank you again for staying with us and Happy Holidays.

Thank you Renee! it was a pleasure having you stay with us. We hope to see you again then next time you are in the area.

Thank you Randy! We appreciate the rating, and we look forward to welcoming you back in the near future.

Thank you for taking the time to provide us a rating.

Thank you for sharing your experience with us. We are happy that you enjoyed your stay.

Thank you so much for your feedback.

Thank you for your feedback.

Thank you Heather for taking the time to review your stay. We are very happy to hear that you enjoyed your stay and as you may have seen while here, we agree that it is a bit dated however we are currently working very hard to update and renovate our property. We look forward to having you back soon to show you all the improvements we have made and have planned. Thanks again!

Thank you for your kind rating.

We look forward to your next stay.

Thank you for your feedback.

Thank you Stephanie! We are happy to hear you enjoyed your experience.

Thank you.

Thank you Karen for your rating.

Thank you for taking the time to submit your review. I'm pleased to inform you that as part of our renovations that we are removing the carpets which contributes to the current smell you experienced, and our rates are placed to stay competitive in our current market. We are doing our best to modernize our property while paying homage to the existing decor that our guests have fallen in love with. We hope you will return in the near future to witness all the improvements we have planned.

Thank you Candace! We hope to see you again soon.

Thank you for taking the time to submit a rating. We look forward to having you back soon!