โI made a reservation 8 nights. Between staying, I realized clogged bathtub drain. The hotel changed the room. It was nice. This is a hotel for one day stay.
After check-out, the hotel fee was charged twice. 8 days have passed since check-out, but the problem has not been resolved.
Please cancel the double-charged fee.โ
โDespite having problems with their water. This motel could have just let us figure it out and took our money. Instead they contacted me until I spoke with them and explained the situation. They offered to cancel the room. But I told them it would be okay. They gave us discounts and I did the pre-check in. When I got there. Everything was waiting for me. I signed one paper about the pet policy and was on my way to my room. Thank you for making sure communication was key. My family truly enjoyed...
โOnly thing I donโt like is the confusing Wi-Fi. Stop trying to make me join your email list. That annoys everyone. Itโs just make-work for marketers.โ
โI like the consistency of Hilton hotels as I know what to expect and staff is always friendly. I also like the walk-in showers with a low step and the roominess of it.โ
