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"Quick easy check in. Friendly staff. Plenty of room in the car park when we arrived mid afternoon on a Saturday. Nice room. Quite small bathroom but adequate. Good location for resort world, NEC and train station. "

"Our room was beautifully clean, and freshly renovated. Great swimming pool and spa facilities as well"

"Excellent staff , Maria Francis made our check in fast with a welcoming smile . Excellent breakfast . Fabulous view over the city skyline . Very clean throughout the hotel . Great experience ."

"The stay was very pleasant, however the breakfast arrangements need to be overhauled. The very personal ordering service is excellent, but the wait( in our case 38mins) for the hot food to arrived is unnecessary. Thankfully we were in no rush so the wait wasn’t too much of a problem. However, on previous occasions when on a business trip I’ve had to leave before the food arrived so I could attend a morning meeting on time. Please look at changing the breakfast arrangements as many of my colleagues refuse to stay at this hotel for this very reason. "

"Great location, rooms nice size & very clean. Staff all very helpful and friendly. "

"We were a late check in but accommodated well for us. Room was clean and ready. Had parking and the breakfast was lovely."

"Easy to find, rooms spacious and good products provided, the staff were very friendly. Would recommend"

"Lovely breakfast. Friendly n helpful staff. Clean room. Good location. Would stay again. "

"Excellent food offers"